customer needs, acting as the voice of the customer to influence continuous improvements. You will participate in proactive meetings to align strategies and enhance customer experiences, supporting the onboarding process for new clients and driving proactive product adoption through tailored strategies and action plans. This role offers a stimulating environment where you can continuously learn and grow, with More ❯
customer needs, acting as the voice of the customer to influence continuous improvements. You will participate in proactive meetings to align strategies and enhance customer experiences, supporting the onboarding process for new clients and driving proactive product adoption through tailored strategies and action plans. This role offers a stimulating environment where you can continuously learn and grow, with More ❯
PURPOSE Performs and oversees data management activities in order to provide high quality data that meets client/project needs. Ensures that data is processed and tracked in alignment with regulatory and quality standards. RESPONSIBILITIES Manage a Data Management Department, which could be either all data management staff at an office or a subset of staff (80-120) within … actions on human resources matters. Establish and lead a Data Management Support Office framework to drive quality, consistency and efficiencies across a DM FSP model at IQVIA Liaise with client counterpart and internal LT to understand Data Management Support Office business requirements and develop and execute plan to meet … these requirements. Provides direction and support to leads in each of the following areas: Onboarding and Training - partnering with Customer Learning team to manage and deliver customeronboarding materials, DM role-based curricula/compliance, Train the Trainer etc. Lead Support Office - establish structures to embed customer process/system/standards knowledge and support the More ❯
transaction processing, customer support, compliance, and operational transformation projects all while maintaining a seamless customer journey. Key Responsibilities Lead and deliver operational strategy in line with growth plans and client needs. Oversee payments operations, reconciliation, settlement and customer support. Manage relationships with major payment gateways and acquirers (e.g., Adyen, Worldpay, Visa, Mastercard). Drive operational transformation projects, onboardingMore ❯
System Engineer Location: Theale Salary : £30-£32k pa Division: Hague Software Solutions Reports to: Software Development Manager Hague is a highly successful, customer-focused organisation with offices across the UK and Australia. We work closely with businesses around the world More ❯
