SERVICE DELIVERY LEAD
- Location
- Greater London, England, United Kingdom
Telco & Media, Industry and Services, Banking and Insurance, and Public Administration, helping define and develop business models enabled by new paradigms such as AI, Cloud Computing, Digital Media, and the Internet of Things. Reply’s services include Consulting, System Integration, and Digital Services. Role Overview: This role … Service Delivery Lead position, owning end-to-end delivery of managed IT and Google Cloud services across multiple clients. You will govern SLAs and ticket flows, act as the primary escalation and relationship owner with client stakeholders, and produce insightful service reports that drive continuous improvement. The position combines ...