7 of 7 Coaching Jobs in Norfolk

methodologies (in Agile/Waterfall methodologies; Customer Journey, Business Process and Data modelling methods; change management tools like JIRA/Confluence) Experience supporting, coaching or mentoring other Business Analysts, helping to uplift capability across wider project teams What youll get for this role: Our purpose - with you today ...

business and act as a trusted liaison for ongoing updates and technical insight. Support the development and performance of your team through coaching, feedback, and regular engagement. Deputise for the UK Software Services Manager when required. Always act with the customer in mind and contribute to improvements in speed, quality ...

business and act as a trusted liaison for ongoing updates and technical insight.* Support the development and performance of your team through coaching, feedback, and regular engagement.* Deputise for the UK Software Services Manager when required.* Always act with the customer in mind and contribute to improvements in speed, quality ...

team Set objectives aligned to KPIs, XLAs, and business goals Conduct regular one-to-ones, performance reviews, and development planning Support team growth through coaching, training, and succession planning Continual Improvement Drive improvements based on client feedback, service data, and incident reviews Improve first-time fix rates and reduce repeat ...

week - Overseeing ticket quality, prioritisation and SLA performance - Acting as an escalation point for clients when required - Supporting team development through 1:1s, coaching and performance management - Ensuring compliance standards are adhered to including GDPR, Cyber Essentials and ISO27001 - Supporting recruitment and growth within the Service Desk function - Working closely ...

fuel card Buy or sell up to 5 days' holiday Volunteer day Life assurance (4× salary) Pension scheme Company sick pay Employee Assistance Programme Coaching & mentoring opportunities Cycle2Work scheme EyeCare support Flu jab provision Costco membership eligibility Click the link below to submit your CV for consideration. ...

Line manage Service Desk Analysts and Senior Analysts Conduct performance reviews, appraisals, and development planning Manage team rotas and ensure adequate service coverage Provide coaching, mentoring, and ongoing support Deputise for senior management when required Technical Support & Incident Management Provide hands-on support during high-demand periods and major incidents … senior support role Strong understanding of ITIL processes and service management frameworks Experience managing ticket queues, SLAs, and performance metrics Excellent people management, coaching, and leadership skills Ability to act as a senior escalation point for technical and service issues Experience working with ITSM tools and end-user support environments ...