Windows/macOS) Team Management & Leadership Lead and mentor a small team of engineers (2–4 people) Oversee ticket queues, ensure SLAs are met, and allocate workload effectively Provide coaching, training and feedback to the support team Act as a point of technical leadership and accountability across the service desk Documentation, Process & Communication Review and improve internal documentation and technical More ❯
Corsham, Wiltshire, England, United Kingdom Hybrid / WFH Options
Computer Futures
and process owners to maximise test coverage Deliver clear, actionable test reporting and risk assessments Benefits That Matter: Flexible Work Week with TOIL - Balance your time your way Career Coaching - Personalised support for your growth 5 Paid Training Days - Stay ahead with continuous learning Pension, Share Scheme, Bonus - A package that rewards your leadership If you're ready to lead More ❯
salary and excellent commission structure Permanent role Comprehensive training and ongoing professional development Opportunity to work in a vibrant and dynamic company Collaborative and supportive work environment 1-1 coaching and training No weekend working Modern, contemporary office Excellent on-boarding programme Monthly team incentives Top performer prizes Birthday day off Responsibilities for the Outbound Sales Agent role: Outbound Calling More ❯
continuous improvement. This role will focus on leading a team of B2B sales executives, ensuring the team achieve their performance KPI'S. You will be a hands-on leader, coaching and developing your team members to ensure you hit sales targets and provide our customers with a five star customer experience. You will be responsible for delivering against team sales … effective account management. Ensure relationships are developed with customers to maximise upselling opportunities, acting as a point of escalation when required. Working closely with the sales enablement team, outline coaching and development plans for team members and onboarding plans for new team members. Working closely with the HR team to support new candidate attraction, recruitment and talent management. Remove barriers … to productivity & success, through continuous and detailed reviews of business processes. Required profile: Qualifications & Skills Fluent in sales techniques and able to share best practices. A master at coaching, mentoring and people management. A customer advocate, with the ability to translate this into actions within your team. Commercially astute, and able to interpret often complex data. Confident in your ability More ❯
