IT Support Engineer
- Hiring Organisation
- VIQU IT Recruitment
- Location
- Birmingham, West Midlands, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £35,000 per annum
services, handling requests via ServiceNow as well as face-to-face user interactions. You will be part of a wider support team working across UK and offshore colleagues, with access to established ServiceNow documentation and knowledge articles to support efficient resolution of incidents. The role offers a hybrid working … Experience Required of the IT Support Engineer: Previous experience in a 1st line or 2nd line IT support/Service Desk environment Strong working knowledge of M365 administration and user support Experience using ServiceNow or similar ITSM ticketing systems Familiarity with EUC support including hardware, software, and access management ...