Shopfloor IT Support
- Hiring Organisation
- Hays
- Location
- Crewe, Cheshire, North West, United Kingdom
- Employment Type
- Contract, Work From Home
- Contract Rate
- Up to £313 per day + £313 per day INSIDE/umbrella
. Responsibility for resolving Incidents and Service Requests to SLA using tools such as ServiceNow, InTune and SCCM. Engaging with Capgemini MIM for the management and resolution of major incidents. Modern workplace management experience using Autopilot would be advantageous. Accurate IT hardware management using a Configuration Management Database (CMDB) and Active Directory (AD). Representing Capgemini at daily and weekly meetings with Production and Maintenance staff. Part of the out-of-hours-on-call rota for Crewe site to provide escort services for external engineers. Your skills and experience Excellent communication and interpersonal skills ...