wholesale team. Managing relationships with areas across the business and with a number of our suppliers, you'll provide technical SME support and Service Management of Applications, including products and services across our wholesale technology landscape, as well as through our wholesale technology partners. Accountabilities: Customer Ownership of supplier … performance and service improvement initiatives Building strong working relationships with customers and suppliers in a multi sourced environment and manage conflict when necessary Provide specialist expertise in specific functional or technological disciplines to ensure that Morrisons has credible representation Colleague Work collaboratively with Technology colleagues and partners to facilitate … best service at the best price for Morrisons Colleague Ability to work with colleagues internally and from 3rd parties • Ability to work independently of management in order to drive activities Ability to work across teams and drive collaboration to produce desired outcomes Experience of working with SLAs and KPI More ❯
wholesale team. Managing relationships with areas across the business and with a number of our suppliers, you'll provide technical SME support and Service Management of Applications, including products and services across our wholesale technology landscape, as well as through our wholesale technology partners. Accountabilities: Customer Ownership of supplier … performance and service improvement initiatives Building strong working relationships with customers and suppliers in a multi sourced environment and manage conflict when necessary Provide specialist expertise in specific functional or technological disciplines to ensure that Morrisons has credible representation Colleague Work collaboratively with Technology colleagues and partners to facilitate … best service at the best price for Morrisons Colleague Ability to work with colleagues internally and from 3rd parties • Ability to work independently of management in order to drive activities Ability to work across teams and drive collaboration to produce desired outcomes Experience of working with SLAs and KPI More ❯
maintain a central up to date database of consultancy and customer information Raising departmental purchase orders Undertaking ad-hoc tasks as directed by Services Management Proactive generation of incremental business through developing accounts Qualifying quotes to ensure they meet the customer’s requirements and assisting with queries Assisting in … skills – in particular a professional telephone manner Enthusiastic and flexible approach to work Good, all-round IT knowledge Experience of sales, forecasting and opportunity management Strong communication skills both written and verbal Strong team player - the role requires the jobholder to work as part of a team with colleagues … customer service skills when on the phone and face-to-face Target and performance driven Strong relationship building Commercial negotiation experience would be advantageous Conflictmanagement experience beneficial What is in it For You? This is a full-time position. Ideally based in Arrow’s Harrogate office More ❯
