16 of 16 ConnectWise Jobs in the UK

Host telephony and SIP and VoIP Technologies Ability to identify and resolve common IT issues quickly with the use of ticketing systems (e.g., ServiceNow, ConnectWise, Autotask) Understanding of antivirus, patching, and basic cybersecurity principles. Benefits: 21 Days Holiday increasing to 22 days after 3 years and to 25 days after ...

need to demonstrate they have the ability to troubleshoot server performance, network connectivity, and application service issues, have familiarity with monitoring tools such as ConnectWise RRM, SolarWinds, PRTG, Datto, LogicMonitor or similar. With incident management experience and excellent communication skills. A starting salary of up to £35,000 plus benefits ...

DHCP, Group Policy, Hyper-V/VMware. Microsoft 365 & Azure - Administration, migrations, security best practices. Linux experience - Strong troubleshooting skills. PSA & RMM experience - NinjaOne, ConnectWise, or similar. Cyber Security Awareness - Patching, MFA, endpoint protection. 3rd Line I.T Support Engineer Salary & Benefits Salary- £40,000- £45,000 (dependent on experience ...

Dynamics 365, Autotask, etc.) Workflow automation using PowerShell, Power Automate, or SQL reporting Experience with internal system optimisation or business process automation Familiarity with ConnectWise, ServiceNow, or similar ITSM environments What You'll Bring At least 5 years in an MSP environment , with proven team leadership. Strong hands-on technical ...

Dynamics 365, Autotask, etc.) Workflow automation using PowerShell, Power Automate, or SQL reporting Experience with internal system optimisation or business process automation Familiarity with ConnectWise, ServiceNow, or similar ITSM environments What You'll Bring At least 5 years in an MSP environment , with proven team leadership. Strong hands-on technical ...

written great deployment guides or internal use and for client use Lead discussions around change management Great with client interactions Worked with Autotask, ConnectWise or Service now, as our action plans and ticketing systems done via these systems. Someone who likes testing new projects, as we often trial new tech ...

written great deployment guides or internal use and for client use Lead discussions around change management Great with client interactions Worked with Autotask, ConnectWise or Service now, as our action plans and ticketing systems done via these systems. Someone who likes testing new projects, as we often trial new tech ...

client-facing skills. Demonstrable experience improving operational processes and service efficiency. Desirable Skills ITIL, PRINCE2, or other management/technical certifications. Experience with ConnectWise, Autotask, or similar MSP software. Awareness of cybersecurity best practices within managed service environments. If you're an experienced Technical Manager looking to take ownership ...

multi-client environment Remote management experience Proven leadership skills, including mentoring, coaching and performance management Proficiency with PSA/ITSM tools (eg. ServiceNow, ConnectWise, Autotask) Ideally have core technical skills and knowledge with macOS and ios troubleshooting, windows, mobile device management (Addigy, Jamf), SaaS platforms, data backup and recovery Project ...

approach with users Team player who contributes to smooth service delivery Comfortable setting up, adjusting and using technical equipment as needed Desirable Experience using ConnectWise Manage (or similar ticketing systems ...

joins, triggers, stored procedures. Familiarity with API integrations (REST, SOAP, OData) and middleware platforms. Experience with helpdesk/ITSM platforms such as HaloPSA, ServiceNow, ConnectWise, or Jira Service Management. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy. ...

diagnose and resolve issues efficiently.Deliver service desk support in a busy environment, prioritising workloads to meet peak demands.Accurately update service desk software, specifically using Connectwise Manage.Showcase a strong understanding of Windows Operating Systems and M365 products, including education-specific applications.Collaborate with team members to ensure effective service delivery and foster … adjust, and maintain technical equipment as required. What We're Looking For: Experience in a service desk environment, preferably within the education sector.Familiarity with Connectwise Manage is desirable.Strong IT and numeracy skills, with confidence in navigating software packages.Excellent interpersonal and communication skills to engage effectively with customers.A team player ...

efficiently. Provide service desk support while working within a busy environment, prioritising workloads to meet peak demands. Accurately update service desk software, specifically using Connectwise Manage. Demonstrate a strong understanding of Windows Operating Systems and M365 products, including education-specific applications. Collaborate with team members to ensure effective service delivery … maintain technical equipment as required. What We're Looking For: Experience in a service desk environment, preferably in the education sector. Familiarity with Connectwise Manage is desirable. Strong IT and numeracy skills, with the ability to navigate software packages confidently. Excellent interpersonal and communication skills to engage effectively with customers. ...

resolve issues efficiently. Deliver service desk support in a busy environment, prioritising workloads to meet peak demands. Accurately update service desk software, specifically using Connectwise Manage. Showcase a strong understanding of Windows Operating Systems and M365 products, including education-specific applications. Collaborate with team members to ensure effective service delivery … maintain technical equipment as required. What We're Looking For: Experience in a service desk environment, preferably within the education sector. Familiarity with Connectwise Manage is desirable. Strong IT and numeracy skills, with confidence in navigating software packages. Excellent interpersonal and communication skills to engage effectively with customers. A team ...

ledger invoices are completed accurately and to stringent deadlines. Accountabilities Include: Knowledge & Key Skills Project Setups in CW, check Client POs Raise invoices on ConnectWise once Ready to invoice emails received. Email invoices to customers from ConnectWise Client Monthly statements from Sage Sales Invoicing report weekly & month … each month. Maintenance spreadsheet. Reconcile Invoices in Advance on Sage Training PL on customer portals & processes for holiday cover Update EU rate in ConnectWise for Labour & B Labour costs & sales Other Responsibilities: Managing rebate schemes & reporting to MD & FM. Holiday cover Raising ad-hoc invoices, e.g. marketing costs, Updating balance ...

team to influence strategy and growth Managing and reporting on KPIs, SLAs, and service metrics Ensuring best use of tools and systems, including the ConnectWise suite Building strong relationships with clients and acting as a trusted point of contact What We’re looking for Previous MSP experience – you’ll understand … pace, priorities, and client demands of the MSP world Strong people leadership skills with a values-driven approach Experience with Microsoft 365 and The ConnectWise Suite (Manage, Automate, etc.) Someone who thrives on building teams, improving processes, and delivering excellent client service Why Join My Client? Be part ...