Head of Implementation
- Hiring Organisation
- 4Square Recruitment Ltd
- Location
- Worcester, Worcestershire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £90,000 - £115,000 per annum
software platforms. You will oversee the full customer onboarding journey, from implementation and data migration through to project delivery, training alignment, governance and continuous improvement. This role would suit someone with a strong background in software implementation, professional services, customer delivery, PMO or programme management, ideally within a SaaS … Customer Services teams to ensure a smooth customer journey. Ensure data migration activities are secure, compliant, repeatable and delivered to best practice. Drive continuous improvement across onboarding, implementation, project delivery and customer communication. Monitor delivery performance through KPIs, feedback and customer satisfaction measures. Support senior-level customer ...