IT Support Engineer - 1st / 2nd Line
- Hiring Organisation
- Planet Recruitment
- Location
- Bury, Greater Manchester, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £24000 - £27000/annum
documentation Escalate complex issues to 3rd line or external partners where required Maintain accurate ticket updates, documentation, and knowledge base articles Contribute to continuous improvement of IT support processes and user experience Essential: Proven experience in a 1st/2nd Line IT Support, Service Desk, or Desktop … them through to resolution A strong communicator who can support both technical and non-technical stakeholders A proactive individual who identifies opportunities for improvement INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment ...