Sales & Loyalty Team Manager
- Hiring Organisation
- Sage
- Location
- City, Newcastle Upon Tyne, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP Annual
build customer confidence, increase product adoption, and maximise the value customers receive from Sage solutions. They will create a culture of accountability, ownership, and continuous improvement, ensuring colleagues are equipped to deliver exceptional customer experiences while achieving commercial objectives. The role is responsible for driving renewals, reducing … align with Sage's cloud strategy. • Use performance data, customer insights, Salesforce activity, call quality, and KPIs to identify risks, opportunities, and improvement actions . • Deliver ongoing coaching, feedback, observations, and performance management to strengthen capability, product knowledge, and sales effectiveness. • Improve customer outcomes by increasing product adoption ...