Team Leader
- Location
- Manchester, England, United Kingdom
will go through a series of pre-employment checks, including identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service).Your roleThe SIAM Incident Management Team Leader is responsible for monitoring team performance … performance expectations within the SIAM operating model.Monitor incident performance, service trends, and recurring issues, using management information and reporting to identify risks, drive continual improvement, and enhance service stability.Lead post-incident reviews and governance activities, ensuring lessons learned, corrective actions, and service improvement initiatives are implemented ...