Newcastle upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
and understandable and conforms to high standards. Working as part of, or with, an Agile or Scrum team, where appropriate, on a specific project or in day-to-day continuousimprovement activities. Representing the organisation as a data/business expert with internal and external customers. Maintaining and adapting any web-based electronic reporting system environments in … Desirable Worked in the NHS or other large organisation Worked as part of or with an Agile or Scrum team on a specific project or in day-to-day continuousimprovement activities. Employer details Employer name NHS Business Services Authority Address Stella House Goldcrest Way Newcastle upon Tyne NE15 8NY Employer's website https://careers.nhsbsa.nhs.uk More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
adhere to service integration processes, identifying and addressing any gaps or risks. Oversee the delivery of end-to-end support structures, including SLAs, KPIs, OLAs, and operational processes. Drive continuousimprovement and support the implementation of automation and efficiency-enhancing technologies. This role aligns with the ITIL Service Management framework and requires strong coordination, assurance, and stakeholder … with Service Design Managers, operational leads, and IT Operations teams. Quality Assurance & Documentation - Attention to detail in ensuring quality assurance checks, documentation, and support models are complete and accurate. ContinuousImprovement & Automation - Ability to identify and implement process improvements and automation opportunities to enhance service transition efficiency. Details. Wages. Perks. Location: You'll join us in one More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Des Scanlan IT Recruitment Ltd
Development Define and champion infrastructure standards, frameworks, and best practices across the team. Lead the development and enforcement of consistent design, documentation, and operational procedures. Foster a culture of continuousimprovement, knowledge sharing, and technical excellence. Technical Oversight Oversee the design, implementation, and lifecycle management of infrastructure platforms in collaboration with our other technical teams Ensure infrastructure … platforms, security, and automation tools. Stakeholder Engagement : Strong communicator who can influence at all levels and translate technical concepts into business value. Customer-Focused & Resilient : Committed to service excellence, continuousimprovement, and maintaining performance under pressure . Experience 5+ years in IT infrastructure, with at least 23 years in a leadership or strategic role. Proven experience in More ❯
and reliability of critical systems and services, meeting all uptime SLAs (Service Level Agreements). Incident management: Quickly respond to incidents, investigate root causes, and ensure effective postmortems and continuousimprovement processes are in place. Failure detection and response: Proactively identify potential failures or performance bottlenecks before they impact users, and respond to failures and outages effectively. … are in place to protect production environments. Documentation: Documentation of processes: Create and maintain detailed documentation for all infrastructure components, incident response procedures, and runbooks to ensure efficient operations. ContinuousImprovement: Iterative improvements: Continuously evaluate and improve system reliability, performance, and efficiency, seeking new technologies or approaches to enhance operational effectiveness. More ❯
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
strategy and standards. Define and maintain enterprise architecture strategy, policy and principles and best practices leading on their communication to ensure they are delivered and upheld. Lead service improvement and new ways of working which continue to deliver a positive experience for colleagues and stakeholders (within and beyond the NHSBSA) realising the ongoing fitness for purpose of the … the direction for the development of the Architecture Community capability. To continually develop domain knowledge and expertise at the forefront of sector. Promote a culture of collaboration, innovation, and continuousimprovement across the wider architecture community. Budget holder for the enterprise architecture team in accordance with NHSBSAs policies, standing orders, financial regulations and legislative requirements, and the More ❯
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
you. We are people connected to care. Job description Job responsibilities In this role, you are accountable for 1. Fully engage and contribute to delivery of projects, change and continuous improvements within multidisciplinary scrum teams.2. Support the department by analysing propositions and assessing a range of factors including horizon scanning for emerging technologies, approaches, trends and strategies that would … of activities including estimates and actuals to provide more accurate information. 20. Managing own workload and completing assigned tasks, to a high quality and within agreed timelines. 21. Delivering continuous improvements to enhance own areas; co-ordinating and delivery of work across multiple strands such as continuousimprovement, project related work, and escalating issues at appropriate … disciplines within the development lifecycle. A strong understanding of relevant frameworks and methods relevant to the role, such as Agile and Waterfall Project Management delivery methodologies. Experience Essential Ongoing Continuous Professional Development Engaging and building relationships with a range of stakeholders to support delivery of business outcomes Identifying functional, non- functional and technology requirements to ensure they are captured More ❯
Newcastle Upon Tyne, England, United Kingdom Hybrid / WFH Options
Fenwick
and user experience at every stage. This role is ideal for someone with hands-on experience with D365 and retail POS systems, strong troubleshooting skills, and a commitment to continuous improvement. What we are looking for in a candidate... Strong knowledge and hands-on experience with D365 and POS systems. Proven ability to identify, prioritise, and resolve application issues. … ITIL processes (Change, Incident, Problem, Service Request). Excellent communication, analytical, and problem-solving skills. Ability to work independently and collaboratively, including out-of-hours support. High commitment to continuousimprovement and stakeholder engagement. About Fenwick Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know More ❯
Newcastle upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
of day-to-day activities and general management of the security operations team including development, recruitment, performance management and pastoral care. Supporting the outputs of the Cyber Security Improvement Programme. Ensuring appropriate access control and monitoring on NHS BSA IT systems. Actively monitoring and undertaking activities that mitigate threats to the integrity of the NHS BSA's Information … Recognises decisions that have implications beyond their level of responsibility, experience or delegated risk tolerance and escalates them accordingly.8. Fully engage and contribute to delivery of projects, change and continuous improvements by providing specialist information security advice.9. Provides constructive and timely expert advice to system developers on whether proposed solutions are likely to gain assurance.10. Responsible for providing expert … on such matters. Advises on standards and tools in their own specialism.24. Managing staff workload and completing own assigned tasks, to a high quality and within agreed timelines. Delivering continuous improvements to enhance own and business areas; co-ordinating and delivery of work across multiple strands such as continuousimprovement, project related work, and operational tasks More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Ad Warrior
to meet user needs, understand business goals and be able to translate future needs into statements of capability. Job description Provide technical leadership in the development, operation, and continualimprovement of complex, transformational digital services serving millions of users. Direct the development of enterprise-wide business design and information architecture, embedding the strategic application of technology into their More ❯
sunderland, tyne and wear, north east england, united kingdom
Ad Warrior
to meet user needs, understand business goals and be able to translate future needs into statements of capability. Job description Provide technical leadership in the development, operation, and continualimprovement of complex, transformational digital services serving millions of users. Direct the development of enterprise-wide business design and information architecture, embedding the strategic application of technology into their More ❯
you do. Communication skills. You can express your ideas clearly, whether you're chatting with technical gurus or non-technical colleagues. A desire to learn. We're all about continuousimprovement, and we want people who want to improve themselves too. Confidence to suggest improvements. Got a brilliant idea? We want to hear it! We're always More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Des Scanlan IT Recruitment Ltd
Management. Act as a Subject Matter Expert on relevant Asset Categories. Advise the Principal Engineer of asset performance to help shape Technical Roadmaps. Follow Test, Install, Maintenance, Upgrade and ContinuousImprovement cycles are to ensure services are offering best value. Act as a final point of escalation for Incidents and Problems. Deputise for the Infrastructure lead when … the appropriate solution. Effective time management. Create, update and review documentation following our systems library process. Identify and help mitigate risks. Positively challenge existing processes and procedures to seek continuous improvement. Work alongside other technology teams on problems and Incidents. Follow the change control process. To understand and be aware of the risk and control environment in your area More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Reed Technology
Delivery Lead to oversee service performance across Microsoft Dynamics 365 CE and F&O platforms. Operating across the globe, this business is committed to delivering high-quality solutions and continuousimprovement across its enterprise systems. Mission of the Role: This role is central to ensuring a smooth transition from project implementation to live operations, while maintaining high More ❯
Low Fell, Gateshead, Tyne and Wear, England, United Kingdom
Reed
Delivery Lead to oversee service performance across Microsoft Dynamics 365 CE and F&O platforms. Operating across the globe, this business is committed to delivering high-quality solutions and continuousimprovement across its enterprise systems. Mission of the Role: This role is central to ensuring a smooth transition from project implementation to live operations, while maintaining high More ❯
Doxford International Business Park, Sunderland, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Nigel Wright Group
business needs. Foster strong relationships across the organisation to support collaboration and ensure project success. Maintain clear, timely communication with all stakeholders, from team members to senior leadership. Support continuousimprovement by capturing lessons learned and contributing to evolving project standards. What you need Proven experience delivering cross-functional projects across IT, operations, or business change environments. More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Reed Technology
Work with technical teams, product owners, and external vendors to gather requirements and deliver integration solutions. Mentoring & Leadership: Support junior developers and lead integration workstreams, promoting a culture of continuous improvement. What We're Looking For Strong experience in data integration , ETL development , or API engineering Proficiency in SQL and at least one of: PostgreSQL , SQL Server , or Oracle More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
your opportunity to showcase clear examples and evidence of how you meet the following: Personal Statement: Promoting a culture of psychological safety in teams, managing team dynamics. Fostering a continuousimprovement environment. Experience of leading and building stakeholder relationships at multiple levels. Having a proactive approach to learning and development of yourself and others. Experienced in the More ❯
Gateshead, Tyne and Wear, North East, United Kingdom
Reed Technology
is ideal for someone with a strong background in change management within IT or software delivery environments, who thrives in structured, fast-paced settings and is passionate about driving continuous improvement. The successful candidate will have demonstrable experience coordinating projects within a PMO framework and a solid understanding of change management principles, methodologies, and tools. Familiarity with Microsoft DevOps More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
DXC Technology
providing Linux support for one of our key public sector clients. This is a high-impact role within afast-paced and dynamic environment, focused on the support, troubleshooting, and continuous improvement. Due to the customer requirements successful applicants must be eligible for high level UK Security clearance Location: Edinburgh or Newcastle Campus The successful candidate will join a highly More ❯
Gateshead, Tyne And Wear, United Kingdom Hybrid / WFH Options
Vibrant Emotional Health
Vibrant's mission and growth strategy. Partner with the CEO and executive team to drive digital transformation and innovation across the organization. Champion a culture of agility, experimentation, and continuous improvement. Technology & Product Innovation. Lead the evolution of our Unified Platform for 988 and other proprietary digital health products. Oversee enterprise IT infrastructure, cybersecurity, and data governance. Drive the More ❯
Working through the lifecycle of key technical projects from inception to deployment. Contribute to the planning of technical projects and review software design and implementations, promoting an environment of continuous improvement. And pragmatism. Engage actively in designing and developing intricate technical solutions. Develop clean, efficient, and well-documented software solutions. Conduct code reviews, performance optimizations, and quality assurance testing … to ensure software reliability and scalability. Ensuring your own professional growth and continuousimprovement through personal learning time What does good look like for us? Knowledge and experience we need you to have Excellent knowledge of .NET Framework MVC and .NET Core. An understanding and some experience of implementing front-end applications. Proven experience in building scalable More ❯
Working through the lifecycle of key technical projects from inception to deployment. Contribute to the planning of technical projects and review software design and implementations, promoting an environment of continuous improvement. And pragmatism. Engage actively in designing and developing intricate technical solutions. Develop clean, efficient, and well-documented software solutions. Conduct code reviews, performance optimizations, and quality assurance testing … to ensure software reliability and scalability. Ensuring your own professional growth and continuousimprovement through personal learning time What does good look like for us? Knowledge and experience we need you to have Excellent knowledge of .NET Framework MVC and .NET Core. An understanding and some experience of implementing front-end applications. Proven experience in building scalable More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom Hybrid / WFH Options
Akkodis
platform. This is a pivotal role ensuring a smooth transition from project delivery to go-live operations. Key Responsibilities : Own D365 CE & F&O service delivery performance, governance, and continuousimprovement Manage incidents, service requests, developments, and problem resolution Collaborate across teams to ensure quality, efficiency, and high service standards Lead service transition from implementation to BAU More ❯
Sunderland, Tyne and Wear, England, United Kingdom
Nigel Wright Group
business continuity plans. Automation and orchestration using scripts and infrastructure as code. Collaboration with internal teams and documentation of configurations and processes. Cloud cost optimisation while maintaining performance standards. Continuousimprovement through technology evaluation and personal development. Onboarding and integration of new partner firms, including IT due diligence and remediation planning. Provision of quality 3rd line technical More ❯
Hebburn, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Zenith People LTD
future growth across the North East. As an Ofsted Rated Good provider and ISO 9001:2015 certified organisation, we’re committed to maintaining the highest standards of quality and continuousimprovement in everything we do. We’re a growing business, and we’re always looking to bring like-minded, talented individuals on board to support the achievement More ❯