Conversational AI Jobs in London

1 to 25 of 126 Conversational AI Jobs in London

AI Solution Architect

London, England, United Kingdom
Hybrid / WFH Options
Axiom Software Solutions Limited
Job Title: AI Solution Architect Location: London, United Kingdom (Hybrid- 1 day/week) Job Type: Contract Inside IR35 Client: Mphasis Job Summary: We are looking for a technically savvy and business-minded solutions architect to deeply. partner with our most strategic and high-impact platform customers, guiding them through application ideation, development, delivery, and scale to accelerate and … codifying best practices, and publishing notebooks to our internal and external repositories. • Validate, synthesize, and deliver high-signal feedback to the Product and Research teams. Technical Skills – Must have: • AI Solution Architects are data and analytics professionals with at least 5 years of experience with knowledge of Transformer (and other Deep Learning) Architectures, data lake architectures, data integration, and … data governance, and at least 2 years of experience with cloud-based AI/ML technologies (such as tools from AWS, Azure, Google, HuggingFace, OpenAI and Databricks) building ML or applied AI solutions. • A passion for Generative AI, and an understanding of strengths and weaknesses of Generative LLM's • Fundamental knowledge of ML, and basic knowledge of More ❯
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AI Developer (LLM Specialist), Retrain and Fine-Tume LLMs On Our Datasets

London, England, United Kingdom
Hybrid / WFH Options
Purple Dot Digital Limited
We are seeking an experienced AI Developer with a strong background in Large Language Models (LLMs) to join our AI team. The ideal candidate will have expertise in retraining and fine-tuning LLMs using proprietary datasets to build a conversational chat bot. Tasks Key Responsibilities: Model Development: Retrain and fine-tune existing Large Language Models (LLMs) using … Implement model optimization techniques to improve efficiency, reduce latency, and enhance model scalability. Collaboration: Collaborate with cross-functional teams, including product managers, data scientists, and software engineers, to align AI solutions with business goals. Deployment: Assist in deploying LLMs into production environments, ensuring robust and scalable AI solutions. Requirements Qualifications: Experience: 3-5 years of experience in AI … Data Skills: Expertise in data preprocessing, augmentation, and management of large datasets for training purposes. Problem-Solving: Strong analytical and problem-solving skills, with the ability to address complex AI challenges. Communication: Excellent communication skills to explain technical concepts to non-technical stakeholders. Version Control: Proficiency with version control tools such as Git. Required Skills: Experience in retraining LLMs More ❯
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AI Developer (LLM Specialist), Retrain and Fine-Tume LLMs On Our Datasets

London, England, United Kingdom
Hybrid / WFH Options
Purple Dot Digital Limited
AI Developer (LLM Specialist), Retrain and Fine-Tume LLMs On Our Datasets Join to apply for the AI Developer (LLM Specialist), Retrain and Fine-Tume LLMs On Our Datasets role at Purple Dot Digital Limited AI Developer (LLM Specialist), Retrain and Fine-Tume LLMs On Our Datasets Join to apply for the AI Developer (LLM Specialist … Retrain and Fine-Tume LLMs On Our Datasets role at Purple Dot Digital Limited Get AI-powered advice on this job and more exclusive features. Purple Dot Digital Limited provided pay range This range is provided by Purple Dot Digital Limited. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. … Base pay range $15.00/hr - $20.00/hr We are seeking an experienced AI Developer with a strong background in Large Language Models (LLMs) to join our AI team. The ideal candidate will have expertise in retraining and fine-tuning LLMs using proprietary datasets to build a conversational chat bot. We are seeking an experienced AI More ❯
Posted:

Sales Engineer - UK

London, United Kingdom
Kore.ai
Kore.ai is a globally recognized leader in the conversational and generative AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai's goal is to empower businesses with effective, simple and responsible AI solutions that create engaging interactions. sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions … of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies. Kore.ai is one of the fastest growing AI companies globally. We are recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others. Founded in 2014 by serial successful entrepreneur, Raj … Koneru, Kore.ai supports customers globally across offices in Orlando, Hyderabad, New York, London, Germany, Dubai Frankfurt, Tokyo and Seoul. We're reshaping the way companies harness the power of AI, simplifying and enhancing accessibility. Work alongside some of the brightest minds in the industry to pioneer safe, reliable solutions. Join the Kore.ai team and help companies of all sizes More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Sales

London, England, United Kingdom
Kore Inc
Kore.ai is a globally recognized leader in the conversational and generative AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai’s goal is to empower businesses with effective, simple and responsible AI solutions that create engaging interactions. sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions … of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies. Kore.ai is one of the fastest growing AI companies globally. We are recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others. Founded in 2014 by serial successful entrepreneur, Raj … Koneru, Kore.ai supports customers globally across offices in Orlando, Hyderabad, New York, London, Germany, Dubai Frankfurt, Tokyo and Seoul. We’re reshaping the way companies harness the power of AI, simplifying and enhancing accessibility. Work alongside some of the brightest minds in the industry to pioneer safe, reliable solutions. Join the Kore.ai team and help companies of all sizes More ❯
Posted:

Senior Director, Gen AI

London, United Kingdom
Hybrid / WFH Options
Amed Commercial Refrigeration Equipment Co., Ltd
convergence between brick-and-mortar and online payments. Further information is available at . It starts here. Have a global impact on the world of payments. Are you an AI visionary with a passion for shaping the future of Generative AI ? We're seeking a Senior Director, Gen AI to lead the development of advanced AI agents, leveraging LLMs, reinforcement learning, vector databases, and autonomous systems . As a key AI strategy leader , you'll define the next-generation consumer experiences , enabling real-time merchant insights , AI-powered Ops automation , and cutting-edge chatbot capabilities . You will collaborate closely with executive leadership, key industry stakeholders, and regulatory bodies to ensure AI … St Paul's cathedral with easy access and transport links via St Paul's, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House. The impact you will have: AI Agent Development: Design and optimize AI agents capable of autonomous learning, decision-making, and task execution. LLM Fine-Tuning & Enhancement: Adapt foundational models like GPT, Llama, integrating retrieval More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Machine Learning Engineer - Generative AI London

London, England, United Kingdom
Hybrid / WFH Options
Checkout Ltd
Models (LLMs), you will play a critical role in harnessing the power of advanced NLP technologies to drive innovation and efficiency across our enterprise. As part of Checkout.com’s AI centre of excellence, you will lead LLM-based solutions' design, development, and deployment, collaborating with cross-functional teams to deliver impactful AI-driven applications. How you’ll make … processes and tools to curate and preprocess large datasets for training and evaluating LLMs, implement strategies for data augmentation, labeling, and annotation. As the technical thought leader, increase the AI fluency in the wider business through supporting training programs and mentoring others. Ensure that LLM applications adhere to ethical standards and comply with relevant regulations. Qualifications Proven track record … skills, with the ability to explain complex technical concepts to non-technical stakeholders. Strong ability to collaborate and communicate with a large and varied group of stakeholders to embed AI into workflows and product features. Added bonuses: Experience with conversational AI and chatbot development. Familiarity with ethical considerations and best practices in AI. Previous experience in a More ❯
Posted:

Senior Product Manager (AI)

London, England, United Kingdom
Vonage
and channel — including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more. The Team The Vonage AI team is at the forefront of innovation, building AI/ML-powered … APIs and applications that redefine audio, text processing, and conversational AI experiences. We don’t just enhance existing products—we push the boundaries of what's possible, integrating cutting-edge AI to transform our CPaaS, UCaaS, and CCaaS platforms. From smarter automation to groundbreaking new solutions, we’re shaping the future of AI-driven communication. Why … this role matters: We're seeking a visionary AI Senior Product Manager to lead the charge in developing and launching state-of-the-art AI APIs and applications. This role is perfect for an experienced expert with a deep understanding of machine learning, the latest AI advancements, and a strong track record in product management—especially within More ❯
Posted:

Senior Research Scientist (LLM post training)

London, England, United Kingdom
Hybrid / WFH Options
PolyAI
Research Scientist (LLM post training) 21 hours ago Be among the first 25 applicants Join to apply for the Senior Research Scientist (LLM post training) role at PolyAI Get AI-powered advice on this job and more exclusive features. PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible … ll be driving innovation in how we train and adapt LLMs for real-world conversations - spanning voice, text, and multimodal contexts. You'll work on frontier techniques such as: Conversational reinforcement learning Streaming and continuous turn-taking Audio-native LLMs Distillation of reasoning models Long-context You’ll also play a key role in shaping the scientific direction of … research projects with clear business impact. Design and implement novel post-training strategies including preference tuning, reward modeling, and synthetic supervision. Develop innovative model architectures and training approaches for conversational AI, including speech-aware and multimodal models. Conduct empirical studies to assess model performance in live deployments and iterate quickly based on real-world data. Generate, collect, and More ❯
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Senior Product Manager (must be UK based)

London, England, United Kingdom
Hybrid / WFH Options
PolyAI
operations and integrating PolyAI into their daily customer service workflows. We're looking for a high-energy, technically sharp Senior Product Manager to drive the next evolution of our AI capabilities—LLMs, RAG (Retrieval-Augmented Generation), and Agentic AI. You'll own mission-critical parts of our technical roadmap, expanding the range of models integrated into our platform, developing … robust AI evaluation frameworks, and establishing a systematic approach to optimizing RAG performance. If you're obsessed with pushing AI models to their limits, fine-tuning how they retrieve, reason, and generate, and turning cutting-edge research into real-world, scalable products, this role is for you. You'll work side-by-side with engineers, ML researchers, and … our professional services teams to extend and refine AI models that power industry-leading conversational AI. We need someone who's scrappy, deeply technical, and thrives on solving complex problems—a builder who loves experimenting, iterating, and shaping the future of AI in a collaborative, hands-on environment. Requirements Required Qualifications 4+ years of product management or More ❯
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AI Engineer, Multimodal LLMs

London, England, United Kingdom
Eloquent AI (YC X25)
As an AI Engineer at Eloquent AI, you will be at the forefront of building, deploying, and optimizing enterprise-grade AI agents that handle high-stakes conversations. You’ll work directly with software engineers, deep learning experts and AI researchers to design intelligent agents that understand, take action, and deliver real business impact. This role requires … a mix of software development, AI integration, and problem-solving skills, with the ability to customize, optimize, and scale AI models for real-world enterprise applications. If you're passionate about LLMs, conversational AI, and solving last-mile AI adoption challenges, this role is for you. You will: Build, deploy, and optimize AI agents … architectures (LLMs, speech, vision, reinforcement learning) Explore optimal trade-offs between model quality and efficiency when translating research into practical solutions Refine training paradigms for real-world applications Integrate AI agents with enterprise systems via APIs, databases, and automation tools. Experiment rapidly to improve AI-driven interactions, response quality, and automation capabilities. Collaborate with cross-functional teams (engineering More ❯
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Staff Data Scientist, Applied AI London

London, England, United Kingdom
Checkout Ltd
Models (LLMs), you will play a critical role in harnessing the power of advanced NLP technologies to drive innovation and efficiency across our enterprise. As part of Checkout.com’s AI centre of excellence, you will lead LLM-based solutions' design, development, and deployment, collaborating with cross-functional teams to deliver impactful AI-driven applications. How you’ll make … processes and tools to curate and preprocess large datasets for training and evaluating LLMs, implement strategies for data augmentation, labeling, and annotation. As the technical thought leader, increase the AI fluency in the wider business through supporting training programs and mentoring others. Ensure that LLM applications adhere to ethical standards and comply with relevant regulations. Qualifications Proven track record … skills, with the ability to explain complex technical concepts to non-technical stakeholders. Strong ability to collaborate and communicate with a large and varied group of stakeholders to embed AI into workflows and product features. Nice to have: Experience with conversational AI and chatbot development. Familiarity with ethical considerations and best practices in AI. Previous experience in More ❯
Posted:

Staff Data Scientist, Applied AI

London, England, United Kingdom
Checkout.com
Models (LLMs), you will play a critical role in harnessing the power of advanced NLP technologies to drive innovation and efficiency across our enterprise. As part of Checkout.com's AI centre of excellence, you will lead LLM-based solutions' design, development, and deployment, collaborating with cross-functional teams to deliver impactful AI-driven applications. How you'll make … processes and tools to curate and preprocess large datasets for training and evaluating LLMs, implement strategies for data augmentation, labeling, and annotation. As the technical thought leader, increase the AI fluency in the wider business through supporting training programs and mentoring others. Ensure that LLM applications adhere to ethical standards and comply with relevant regulations. Qualifications Proven track record … skills, with the ability to explain complex technical concepts to non-technical stakeholders. Strong ability to collaborate and communicate with a large and varied group of stakeholders to embed AI into workflows and product features. Nice to have: Experience with conversational AI and chatbot development. Familiarity with ethical considerations and best practices in AI. Previous experience in More ❯
Posted:

Senior Research Scientist (LLM post training) United Kingdom

London, England, United Kingdom
Hybrid / WFH Options
PolyAI
ll be driving innovation in how we train and adapt LLMs for real-world conversations - spanning voice, text, and multimodal contexts. You'll work on frontier techniques such as: Conversational reinforcement learning Streaming and continuous turn-taking Audio-native LLMs Distillation of reasoning models Long-context You’ll also play a key role in shaping the scientific direction of … research projects with clear business impact. Design and implement novel post-training strategies including preference tuning, reward modeling, and synthetic supervision. Develop innovative model architectures and training approaches for conversational AI, including speech-aware and multimodal models. Conduct empirical studies to assess model performance in live deployments and iterate quickly based on real-world data. Generate, collect, and … annotate training data - including synthetic and real-world conversational datasets - with an eye for quality and bias mitigation. Design robust evaluation metrics and benchmarks for LLM-based assistants in customer service domains. Work closely with engineering and product teams to integrate research into production environments. Collaborate with legal and compliance teams to ensure responsible use of data and models. More ❯
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Technical Director Product Engineering, Platform Services

London, England, United Kingdom
Deltatre
in London Area, United Kingdom . London, England, United Kingdom 1 week ago Director of Technology & Engineering – Digital Ecommerce Product Company Greater London, England, United Kingdom 4 weeks ago Conversational AI & Gen AI Technical Product Director London, England, United Kingdom 3 days ago Director, Technical Client Services (EMEA) London, England, United Kingdom 2 weeks ago Conversational AI & Gen AI Technical Product Director London, England, United Kingdom 3 days ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 month ago London, England, United Kingdom £80,000.00-£100,000.00 23 hours ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago Greater London, England, United Kingdom More ❯
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AI Conversational Designer

City of London, England, United Kingdom
Cornwallis Elt
This range is provided by Cornwallis Elt. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range AI Conversation Designer – Conversation Design, Genesys, ChatGPT, Watson, Einstein, LLMs, NLP, Conversational AI, User Insights, Content Design – Contract role - 12 months - Up to £600 per day PAYE - London or … Manchester An AI Conversation Designer is urgently sought after by a global Investment Manager to lead a greenfield project to craft and build a new AI Chatbot to be utilised across all digital channels within their retail investment business, replacing a traditional Chatbot that no longer meets business needs. The aim of this new AI Chatbot is … and influence (they are likely to be utilising Genesys but open to suggestion from personal experience/expertise), working in a roughly 50/30/20 split across conversational design, content design and UX design. Whilst you will be the primary Conversational Designer, you will be supported by a team of in-house UX Designers. To be More ❯
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Director of AI and Research

London Area, United Kingdom
Hybrid / WFH Options
Formula Recruitment
Director of Artificial Intelligence (AI) & Research Type: Permanent Location: Hybrid – London, onsite 3 days a week Salary: Up to £150,000 An exciting and rapidly growing health-tech start-up are seeking a Director of AI & Research to define how the business can start to leverage LLMs and conversational AI across their diverse prodcut offerings. This … is a chance to shape the entire AI vision from research, roadmap, and prototype to a nationwide rollout, while setting the gold-standard for safety, ethics, and governance in a regulated environment. As Director of AI & Research you will spearhead conversational AI, design next-generation AI-powered care models, and define rigorous guardrails to ensure … confidentiality of all users. This is an opportunity to work on greenfield challenges, hands-on experimentation, and to build and lead a high-impact team. Responsibilities: Define & deliver the AI strategy - own the roadmap for conversational AI, generative LLMs, and predictive care models from ideation to production. Lead cutting-edge research - run rapid experiments, RLHF loops, fine More ❯
Posted:

Director of AI and Research

City of London, London, United Kingdom
Hybrid / WFH Options
Formula Recruitment
Director of Artificial Intelligence (AI) & Research Type: Permanent Location: Hybrid – London, onsite 3 days a week Salary: Up to £150,000 An exciting and rapidly growing health-tech start-up are seeking a Director of AI & Research to define how the business can start to leverage LLMs and conversational AI across their diverse prodcut offerings. This … is a chance to shape the entire AI vision from research, roadmap, and prototype to a nationwide rollout, while setting the gold-standard for safety, ethics, and governance in a regulated environment. As Director of AI & Research you will spearhead conversational AI, design next-generation AI-powered care models, and define rigorous guardrails to ensure … confidentiality of all users. This is an opportunity to work on greenfield challenges, hands-on experimentation, and to build and lead a high-impact team. Responsibilities: Define & deliver the AI strategy - own the roadmap for conversational AI, generative LLMs, and predictive care models from ideation to production. Lead cutting-edge research - run rapid experiments, RLHF loops, fine More ❯
Posted:

Director, AI research

London, England, United Kingdom
Writer
day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. About This Role Writer is seeking an experienced AI research leader for the Director of AI research position. This pivotal role involves spearheading state-of-the-art AI research initiatives, with a focus on large language models … and reasoning agents. The ideal candidate will have a strong background in advanced AI research and will be responsible for shaping and executing our research strategy. About This Role Writer is seeking an experienced AI research leader for the Director of AI research position. This pivotal role involves spearheading state-of-the-art AI research initiatives … with a focus on large language models and reasoning agents. The ideal candidate will have a strong background in advanced AI research and will be responsible for shaping and executing our research strategy. At Writer, we believe in using the power of AI to unlock the potential of the enterprise. With the help of our AI research More ❯
Posted:

Machine Learning Engineer

London, England, United Kingdom
The Portfolio Group
from The Portfolio Group Chief Operations Officer at The Portfolio Group | Executive Recruitment & Search Assignments. An exceptional opportunity to join an innovative, high-growth organisation shaping the future of AI-powered automation and digital interaction. We’re seeking a Machine Learning Engineer with full-stack development experience to work on cutting-edge projects involving Generative AI , Retrieval-Augmented … Generation (RAG) , and multi-agent reasoning frameworks . This is a hands-on, end-to-end engineering role with impact across the full ML lifecycle – from experimentation to deployment. Conversational AI & Reasoning: Design, fine-tune, and deploy advanced LLMs with agentic capabilities RAG Pipelines: Build and optimise scalable pipelines for structured and unstructured data retrieval LLM Training & Fine … 5+ years of experience in ML engineering and software development Deep Python proficiency, with PyTorch, TensorFlow or Hugging Face Proven experience with LLMs, RAG, and deploying cloud-native AI on AWS Strong full-stack skills (React, TypeScript, Node.js) and API development Familiarity with vector databases and multi-agent frameworks Apply now to join this high growth and award-winning More ❯
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Senior Product Analytics Manager - Chat

London, England, United Kingdom
Entrepreneur First
us know. About Cleo People come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being. Backed by some of the most well-known investors in tech, we’ve reached over 7 million … play a strategic decision-making role in one of Cleo’s key market differentiators, working closely with the executive team to shape the product roadmap for how we use conversational AI to engage our users and help them meet their financial goals. You will line manage 5 (senior and lead level) Product Analysts. But this is not just …/analytics field. You have previously improved user product engagement through data-driven insights and experimentation, and have linked those improvements to commercial results. Exposure to machine learning/conversational AI is a plus, but not required. Leadership and managerial experience: Experience leading a high-performing team of at least 5 analysts. You set a high bar in More ❯
Posted:

Dialogue Designer (must be UK based)

London, England, United Kingdom
Hybrid / WFH Options
webAI
to how real customers interact with your designs, and prioritising the right things to make each call even better Helping our engineering team ensure that our implementations of Generative AI are effective, accurate, and safe Minimum Requirements: A fixation on good user experience, you are meticulous and have an eye for detail Ability to explain and distil complex ideas … and user flows using clear, plain, supportive, inclusive language Interest in natural language understanding and conversational AI Experience with Python Some knowledge or aptitude for analytics or data science Qualifications: BS/MS degree in Interaction Design, Linguistics or another Social Science field Experience managing both internal and external stakeholders through various stages of content development Experience with … our initiatives, decisions and outcomes. Relentlessly improve: We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action: Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit: We are all working toward More ❯
Posted:

Product Analytics Manager

London, England, United Kingdom
Cleo
play a strategic decision-making role in one of Cleo’s key market differentiators, working closely with the executive team to shape the product roadmap for how we use conversational AI to engage our users and help them meet their financial goals. You will line manage 4 (senior and lead level) Product Analysts. But this is not just …/analytics field. You have previously improved user product engagement through data-driven insights and experimentation, and have linked those improvements to commercial results. Exposure to machine learning/conversational AI is a plus, but not required. Leadership and managerial experience: Experience leading a high-performing team of at least 5 analysts. You set a high bar in More ❯
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Marketing Machine Learning Engineer

London, England, United Kingdom
Cleo
order to work in the UK? * Select... GDPR Point of Data Transfer * Confirm This email is to notify you that personal data about you has been collected by Cleo AI Ltd (hereafter "Controller"), which is located at Cleo AI Limited LTD Telephone House, 69 Paul St, London EC2A 4NG, UK and can be contacted by emailing info@meetcleo.com … publicly available sources (e.g. LinkedIn) or provided to Controller by someone who referred you for potential employment. Your personal data will be processed for the purposes of managing Cleo AI's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment … legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by Cleo AI, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data has been shared with Greenhouse Software, Inc., a cloud services provider located in the United More ❯
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Senior Machine Learning Engineer (must be UK based)

London, England, United Kingdom
Hybrid / WFH Options
PolyAI
our initiatives, decisions and outcomes. Relentlessly improve : We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action: Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit: We are all working toward More ❯
Posted:
Conversational AI
London
25th Percentile
£50,000
Median
£87,500
75th Percentile
£100,000
90th Percentile
£112,500