1 to 25 of 31 Conversational AI Jobs in London

AI Engineer Location: London (Hybrid - 2-3 days per week onsite) Salary: £80,000 - £120,000 + Benefits Type: Permanent About 167 Solutions 167 Solutions is a specialist technology recruitment consultancy connecting organisations with exceptional talent across AI, Technology, CRM and Senior Leadership appointments. We work with innovative … Learning and Automation technologies to transform customer experiences, operational efficiency and business performance. We are currently supporting a high-growth organisation seeking an experienced AI Engineer to join their expanding AI function and help build next-generation intelligent products and services. The Opportunity This is an exciting opportunity ...

/Customer Engineer | London (5 Days Onsite) | Conversational AI/Enterprise SaaS | Hypergrowth AI Startup | Python, APIs, Integrations, LLMs | £150k-£180k + Equity + Benefits A hypergrowth AI company is building enterprise-grade conversational AI agents used by some of the world's largest … chat, email, and SMS. Backed by top-tier investors and scaling aggressively, they are now building a dedicated technical delivery function responsible for deploying AI agents into complex enterprise environments. This role sits at the intersection of engineering, AI workflows, and customer delivery, helping enterprise customers launch production ...

banking stakeholders, building strong, trust-based relationships across business, operations, and IT. Lead Agentic IVR architecture design using GCP (CXAS, Dialogflow CX, ADK, Vertex AI, Apigee) for banking use cases such as customer servicing, fraud checks, payments, and loan inquiries. Translate business goals into secure, compliant, and scalable AI … driven conversational solutions . Drive CX transformation and automation strategy aligned with regulatory requirements. Ensure seamless integration with core banking systems, and CCaaS platforms . Establish governance, compliance, and AI guardrails (data privacy, auditability, explainability). Oversee delivery teams ensuring quality, performance, and resilience . Key Skills Expertise ...

AI Engineer Fully Remote 3 Month Contract £550 to £650 per day. Outside IR35 The Company They are a technology-led organisation working at the intersection of AI, customer experience, and immersive digital products. The team partners closely with enterprise clients to design and build advanced AI … driven interfaces that blend conversational intelligence with rich visual experiences. This project sits at the heart of their innovation roadmap and is expected to evolve into a long-term IP-led platform. The Role and Deliverables Design and build conversational dialogue flows for a GenAI-powered chatbot, aligned ...

About the Role We're seeking a versatile Principal Data scientist who can work across the full stack of Anaplan AI applications, from model integration and prompt engineering to building intuitive user interfaces. In this role, you will have a direct impact on our industry‐leading platform by architecting … deploying cutting‐edge AI solutions that drive intelligent, automated, and forward‐looking decision‐making for our global customers. You will bridge the gap between traditional predictive algorithms and modern generative systems. Your Impact Advanced Modeling & Predictive Analytics: Lead the research, design, and implementation of advanced Machine Learning, Deep Learning ...

Agentforce Chatbot and Salesforce Service Cloud to support a major customer experience transformation programme. This role will focus on configuring, optimising, and supporting AI-powered conversational experiences across web and mobile channels, helping to deliver seamless digital customer support and self-service capabilities. Working closely with Product Owners … processes Knowledge management solutions Ensure platform stability, performance, and ongoing optimisation Agentforce Chatbot Configuration Configure and optimise Salesforce Agentforce chatbot capabilities Design and maintain: Conversational journeys Omni-flow orchestration Decision logic and routing Agent behaviours and responses Monitor chatbot performance and identify opportunities for improvement Support chatbot deployment across ...

/Customer Engineer London (5 Days Onsite) Conversational AI/Enterprise SaaS Hypergrowth AI Startup Python, APIs, Integrations, LLMs £150k-£180k + Equity + Benefits A hypergrowth AI company is building enterprise-grade conversational AI agents used by some of the world's largest ...

Forward Deployed Engineer (FDE) – Customer Solutions Company Overview At DaVinci Commerce, we’re pioneering the future of commerce media where generative AI meets real shopper data through our AI-native platform, DaVinci Commerce, to create personalized brand experiences. We focus on innovative solutions like agentic shopping ads, autonomous … most recognizable brands and major retailers as they navigate the rapidly evolving commerce media landscape. DaVinci Commerce is building the next generation of AI-powered commerce experiences — from autonomous BrandStore agents to enterprise-grade conversational commerce workflows. We believe the future of commerce will be driven by intelligent ...

leading eCommerce client are looking for a talented and motivated individual to drive the development of cutting-edge AI solutions that includes conversational, Agentic AI's. This role focuses on building advanced conversational AI systems, implementation AI Agents across different use cases, implementing sophisticated … architectures, and deploying production-grade voice AI applications. This is a newly created role in a rapidly growing business. A brilliant opportunity! The following skills/experience is essential: Hands-on experience with advanced RAG systems Strong experience with LLM technologies Agentic AI experience Software Engineering background Good ...

Title: Senior Generative AI Data Engineer - Financial Services About the Job you are considering: We are seeking a Senior Generative AI Data Engineer with strong experience in financial services (banking, capital markets, insurance, or fintech) to design, build, and scale Gen AI-powered data platforms. This role … combines modern data engineering, LLM/AI integration, and financial domain expertise to deliver enterprise-grade solutions across use cases such as: Risk analytics & fraud detection Regulatory compliance automation Document intelligence (KYC, contracts, trade docs) Customer insights & conversational AI You will work on cutting-edge technologies including ...

Head of Advanced AI Engineering Salary: £137,848 – £209,440 Location: London, Manchester, Bristol, Edinburgh or Leeds Hours: Full‐time – 35 hours, Hybrid working model (at least two days per week or 40% of time at an office site). Job Summary Lead and manage the new Advanced AI … Engineering team within the Data & AI Unit of the Chief Technology Office, reporting to the Group Director of Data & AI Architecture. Drive the adoption of Agentic AI, shape the Group’s AI strategy, and oversee the development of AI‐powered products and services. Responsibilities Lead ...

Location London Position Overview We are seeking a highly skilled AI Engineer with proven expertise in developing and deploying advanced machine learning and large language model (LLM) solutions that drive measurable business impact. This role requires hands‐on experience building AI models and automation pathways across diverse … cases including finance forecasting, energy optimization, predictive maintenance, supply chain planning, and commercial transformation, leveraging modern cloud‐based AI platforms. Develop and deploy end‐to‐end machine learning models for complex business problems across forecasting, optimization, and prediction domains Build and fine‐tune large language models (LLMs) for enterprise ...

better experiences across the entire customer journey. As our products evolve, it is our mission to retain and grow revenue by creating repeatable, AI-driven solutions that transition from high-touch managed services to product-led growth. Afiniti operates throughout the world and has driven billions of dollars … precisely measurable AI value for our telecommunications, banking, insurance, healthcare, and travel customers. To learn more, visit www.afiniti.com. Our Vision Afiniti's vision is to lead the contact centre industry by delivering innovative AI solutions that uniquely enhance customer lifetime value and operational efficiency, earning us the trust ...

want to help build the next generation of AI-native content and audio experiences? Have you built LLM systems where output quality, tone, and trust genuinely mattered? Are you ready to work on multimodal AI products spanning text, voice, and conversational interfaces? A globally recognised media … information business is building a brand-new internal AI Lab focused on next-generation AI-powered consumer experiences. This is a small, high-autonomy innovation team operating like a start-up inside an established international organisation. The team is exploring how conversational AI, retrieval systems, audio ...

About Swap Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience. Built for brands that want to sell anything - anywhere, Swap centralizes global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data … redefine how global commerce works. About the Role As Senior/Lead ML Engineer (Recommendations), you will own the intelligence behind what Swap's AI Storefront shows to every shopper. This is a deeply technical, hands‐on role at the intersection of recommendation systems, LLMs, and fashion understanding. ...

Hooks, and other modern state management libraries. Kotlin on Android and Swift on iOS. Data Analytics/Engineering: SQL, Python, Snowflake, dbt, Airflow & Looker. AI at Marshmallow: Sierra.ai for conversational AI, Python and LangChain for agentic AI solutions, SageMaker and MLflow for Machine Learning, Cursor ...

Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success … build what’s next - together! Role Summary We\'re seeking a Principal Machine Learning Engineer who can work across the full stack of Anaplan AI applications, from model integration and prompt engineering to building intuitive user interfaces. You\'ll build production-ready AI features that empower business users ...

Field Sales Executive AI Software for Estate Agents Company: Prevou Location: London, Kent & Essex (Field Based) Salary: £30,000 Basic + Uncapped Commission OTE: £60,000+ Travel Expenses: Paid Prevou is an innovative AI technology company transforming the way estate agents handle enquiries and generate business. Our platform … instantly to property enquiries, engage buyers and tenants in real-time conversations, and ultimately convert more leads into booked viewings. We are bringing modern conversational AI into an industry still heavily reliant on outdated contact forms, missed calls, and delayed follow-ups. Our technology provides estate agents with ...

Durlston Partners LLP is seeking a Software Engineering Manager for their AI Agent Team in London. This role involves leading a high-performing team to build and optimize conversational AI agents used across various industries. The ideal candidate will have strong expertise in Python and TypeScript, along ...

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time. Since coming out of stealth … Ability to manage multiple stakeholders and cross-functional initiatives Bachelor's degree or equivalent work experience Bonus points if you have previous experience selling AI or customer support/experience software Benefits: Medical, dental, and vision benefits Take what you need vacation policy Daily lunches, dinners and snacks ...

pricing models Strong stakeholder management and cross-functional collaboration skills Ability to balance technical understanding with customer and commercial outcomes Desirable Exposure to AI-driven CX technologies such as conversational AI or sentiment analysis Understanding of telecoms compliance and regulatory frameworks including GDPR and Ofcom Experience within ...

improve performance, scalability, and user experience Design and deliver enterprise integrations with internal systems and external customer platforms Develop and implement automations, workflows, and AI-driven capabilities Collaborate with business stakeholders to gather requirements and translate them into technical solutions Manage and coordinate technical projects and platform enhancements Provide … Areas of Expertise You will be responsible for architecting and improving solutions across: Case Management & Customer Workflows Advanced Work Assignment & Routing Virtual Agent, Chatbots & Conversational AI Knowledge Management SLA & Entitlement Management CSM/FSM Workspace Customer Portals & Mobile Applications Enterprise Integrations (APIs, middleware, external systems) Qualifications Functional Expertise ...

Success in this role comes from building strong partnerships, driving product adoption, and uncovering opportunities to expand the use of Squiz solutions including DXP, AI, personalisation, search, and professional services. This is an ideal opportunity for someone who enjoys combining commercial ownership with strategic customer engagement and wants … across diverse stakeholder groups Understanding of UX, service design, or customer experience strategy Experience using CRM platforms such as HubSpot or Salesforce Exposure to AI, conversational or personalisation technologies Competencies Customer-first mindset: Deep empathy for customer challenges and outcomes Strategic thinking: Can connect product capabilities to business ...

candidate will combine deep architectural expertise with strong customer relationship management, acting as a trusted advisor to senior stakeholders. The role demands expertise in Conversational AI, IVR architecture, and managing onsite relationships. Candidates should have over a decade of experience in enterprise architecture and a proven track record ...

enterprise AI. Our platform builds a connected understanding of how businesses actually operate — across people, processes, and systems. Enterprises have invested heavily in AI platforms, copilots, and data infrastructure — yet daily work still runs on manual hand‐offs and thousands of unseen tasks buried in emails, chats, and spreadsheets. … this knowledge across enterprise systems in real time, enabling our Orchestration layer and Enterprise Automator to discover, design, and execute workflows autonomously. Stevie, our conversational AI assistant, gives teams a natural way to query and act on that intelligence. Complexio deploys securely within your infrastructure and integrates with ...