Content Design Lead (12 month fixed term contract) London
- Location
- Greater London, England, United Kingdom
content approaches that support discoverability, reuse and consistent experiences across products, headless CMS platforms and digital adoption tools. Shape AI-powered experiences, including conversational journeys, prompts, agent behaviours, response patterns and human hand-offs. Define evaluation frameworks for AI-generated and agent-delivered content, covering usefulness, accuracy, safety … Advanced content design expertise across end-to-end product journeys, complex information and interaction patterns. Experience shaping AI-powered content experiences, such as conversational interfaces, prompt design, agent experiences, retrieval experiences or AI-assisted content workflows. Understanding of semantic content and how content structures connect with data models ...