a Senior Technical Application Service Specialist, you'll handle complex service issues, lead training sessions, contribute to service strategy, and manage high-priority service issues. This role emphasises strategic thinking, process improvement, and cross-functional collaboration to elevate overall service quality. What you'll be doing: Subject Matter Expertise: Resolve complex service issues and handle customer concerns. Training & Development … process improvements. Process Improvements: Identify and implement business practice improvements. Operational Accountability: Ensure 24/7 service availability and performance. Cross-Functional Collaboration: Enhance service quality with other departments. CriticalThinking: Analyse data to identify problems and generate solutions. SRE and Service Engineering: Use software and automation to manage production systems. Technical Operations: Monitor, troubleshoot, and resolve technical … IBM MQ, Splunk, Dynatrace, Google Cloud, and CMS. SRE & Service Engineering: Advanced knowledge in software and automation tools. Technical Operations: Use scripts and tools to investigate and manage issues. CriticalThinking: Interpret information objectively and generate ideas. Values & Behaviours: Innovate, inspire, and embrace diverse viewpoints. Additional Experience That Would Be Beneficial: Scripting or Automation: Basic knowledge of Bash More ❯
a Senior Technical Application Service Specialist, you'll handle complex service issues, lead training sessions, contribute to service strategy, and manage high-priority service issues. This role emphasises strategic thinking, process improvement, and cross-functional collaboration to elevate overall service quality. What you'll be doing: Subject Matter Expertise: Resolve complex service issues and handle customer concerns. Training & Development … process improvements. Process Improvements: Identify and implement business practice improvements. Operational Accountability: Ensure 24/7 service availability and performance. Cross-Functional Collaboration: Enhance service quality with other departments. CriticalThinking: Analyse data to identify problems and generate solutions. SRE and Service Engineering: Use software and automation to manage production systems. Technical Operations: Monitor, troubleshoot, and resolve technical … IBM MQ, Splunk, Dynatrace, Google Cloud, and CMS. SRE & Service Engineering: Advanced knowledge in software and automation tools. Technical Operations: Use scripts and tools to investigate and manage issues. CriticalThinking: Interpret information objectively and generate ideas. Values & Behaviours: Innovate, inspire, and embrace diverse viewpoints. Additional Experience That Would Be Beneficial: Scripting or Automation: Basic knowledge of Bash More ❯
verbal and written communication skills, enabling clear interaction with clients at all levels to resolve technical issues across diverse sectors Delivering Results - Approach challenges proactively, using problem-solving and criticalthinking to deliver exceptional service, even when under pressure Exceeding Client Expectations - Maintain a professional, positive attitude, consistently going the extra mile to exceed client expectations and ensure … role in the organisation and its services, contributing to both your development and that of the company by identifying opportunities for improvement. Delivering Value - Proactively address client challenges with criticalthinking and resilience along with a desire to learn new skills and identify trends to explore and develop within the business. Collaboration and Teamwork - A positive team player More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
And Yorkshire Housing Limited
Yorkshire Housing build a data-enabled culture. What you'll bring: Demonstrable experience of interpreting business requirements and translating them into actionable reporting or analytical solutions Strong analytical and criticalthinking skills, with the ability to explore data deeply, identify patterns, and generate meaningful insight Proven experience of gathering requirements from stakeholders, including the ability to elicit key More ❯
and emergency response at Amazon delivery stations (DSs). These devices are connected to a Control Room that is able to receive real time alerts, duress alarms and monitor critical process paths otherwise conducted manually by guards deployed at stations. BASIC QUALIFICATIONS Basic Qualifications • Bachelor's Degree or 5+ equivalent professional experience • 2+ years of people management experience • 3+ … Experience in data mining and dataset preparation using SQL • Experience in data visualization tools like Tableau or Quicksight • Experience writing scripts using Python • Proficiency in Microsoft Office Suite • Good criticalthinking skills and attention to detail • 3+ years of experience with security equipment such as intrusion detection devices, access control systems, and video review system PREFERRED QUALIFICATIONS Preferred More ❯
using, e.g., Python, R, SAS) and database programming (using, e.g., SQL Server and/or Azure SQL, SAS) Direct experience of using customer feedback tools (Rant & Rave, Medallia) Solid criticalthinking skills, intellectual curiosity, ambiguity tolerance, and a willingness to keep looking for better answers Direct experience in data visualisation (e.g. PowerBI) A mission that gives back: You More ❯
AS2). Use Azure DevOps for sprint planning, ticket management, coding, testing, and release cycles. The Ideal Candidate Will Possess: A proactive and collaborative mindset. Strong problem-solving and criticalthinking abilities. Excellent time management and adaptability. A commitment to clean code and user-centric design. A continuous improvement mindset with a willingness to learn new tools and More ❯
AS2). Use Azure DevOps for sprint planning, ticket management, coding, testing, and release cycles. The Ideal Candidate Will Possess: A proactive and collaborative mindset. Strong problem-solving and criticalthinking abilities. Excellent time management and adaptability. A commitment to clean code and user-centric design. A continuous improvement mindset with a willingness to learn new tools and More ❯
What you'll need: Extensive experience supporting and managing Windows, Linux servers, and VMware infrastructure (L3 level). Proficiency in PowerShell scripting and automation. Strong problem-solving, troubleshooting, and criticalthinking skills. Excellent communication and interpersonal skills. Ability to work autonomously and meet tight deadlines. Strong attention to detail and a methodical approach to tasks. Microsoft Server or More ❯
Acceptance team. This 18-month fixed term role is perfect for someone with experience in data analysis, compliance, risk management, or research who enjoys working with complex information, applying criticalthinking, and safeguarding business integrity. The Role Working as part of an international team, you will be responsible for analysing information to identify potential conflicts of interest and More ❯
Auditor is varied and involves: Interviewing customers and their representatives as part of supporting investigations, either virtually or face-to-face by visiting customers premises across the UK. Employing criticalthinking to analyse systems and processes in customers to identify potential risk areas and to highlight errors. Having strong written and verbal communication skills to detail findings and More ❯
manufacturers. Opportunity to take on new challenges, advance your career, and make a meaningful impact. Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, criticalthinking, and the exploration of new ideas. Competitive compensation that includes a base salary and performance-related bonuses. Car allowance, all business expenses and work tools are covered More ❯