CUSTOMER ONBOARDING ANALYST
Norwich, England, United Kingdom
NielsenIQ
Company Description CUSTOMER ONBOARDING ANALYST Brandbank team - Norwich, UK Brandbank (a NielsenIQ company) is one of the world’s largest providers of trusted digital product content for eCommerce sites, mobile shopping apps and virtual merchandising applications. With 20 years of experience in eCommerce content, Brandbank maximizes the impact of online products for the FMCG retailers and manufacturers, while … and effort to retailers and suppliers. We create high-quality content that fuels eCommerce success for our customers while creating a rich online shopping experience. ABOUT THIS JOB The Customer Success function is a cornerstone of NIQ Brandbank, playing a crucial role in customer onboarding, adoption, retention, development, and satisfaction for both Brandbank and Etilize solutions. The Customer Success Analysts are a vital, customer-facing component of NIQ Brandbank, working with our key customers often face-to-face. Their primary goal is to build strong, long-term relationships with our customers by proactively addressing their needs and helping them maximize the value they get, across the suite of solutions both Brandbank and Etilize offer. The Customer More ❯
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