1 to 25 of 93 Customer Analytics Jobs in the UK excluding London

The customer experience is at the core of everything we do across Admiral. Our UK Customer Data Science team is on a journey to transform the way we view and interact with our customers across our diverse suite of UK based products. In this role, you will collaborate … and AI techniques to deliver data driven insights to our stakeholders across the business and provide tailored actions to our customers. With millions of customer interactions daily, captured by both structured and unstructured data, there are a multitude of use cases and endpoints at our disposal. Through harnessing the … cutting-edge models that drive our business forward. We are looking for a Senior Data Scientist to become a key part of our UK Customer Data Science team. What is UK Customer Data? The UK Customer Data area focuses on providing actionable insights to enhance customer More ❯

The customer experience is at the core of everything we do across Admiral. Our UK Customer Data Science team is on a journey to transform the way we view and interact with our customers across our diverse suite of UK based products. In this role, you will collaborate … and AI techniques to deliver data driven insights to our stakeholders across the business and provide tailored actions to our customers. With millions of customer interactions daily, captured by both structured and unstructured data, there are a multitude of use cases and endpoints at our disposal. Through harnessing the … and monitoring cutting-edge models that drive our business forward. We are looking for a Data Scientistto become a key part of our UK Customer Data Science team. What is UK Customer Data? The UK Customer Data area focuses on providing actionable insights to enhance customer More ❯

Manager, Customer Intelligence - Hybrid Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path … fulfilling career coupled with flexibility and world-class employee experience, you'll find it here. About the job As a complete SaaS solution, SAS Customer Intelligence 360 is a multichannel marketing hub that takes marketers beyond a traditional customer data platform with market-leading advanced audience creation, targeting … and activation. SAS Customer Intelligence R&D division produces leading-edge solutions for multichannel marketing with advanced audience creation, targeting and activation. The Customer Intelligence team is looking for a manager, who will be responsible for the management and prioritization of Customer Analytics software development projects More ❯

Analytics Manager - Retention (12-Month FTC, Maternity Cover) 📍 Location: London (Hybrid - 2 days/week in-office near Liverpool Street) 💷 Salary: Up to £65,000 Drive Customer Loyalty & Retention for a Leading UK Fashion Retailer An established UK fashion retailer is looking for an experienced Analytics Manager … Retention to join their high-performing team on a 12-month fixed-term contract. This is a fantastic opportunity to lead customer analytics initiatives in a fast-paced, digitally evolving environment with significant investment behind data and tech. The Role: In this role, you'll lead retention-focused … analytics, helping the business understand customer behaviours and drive loyalty across its omnichannel experience. You'll manage a small team and work cross-functionally to guide strategy through data-led insights. Key Responsibilities: 📊 Own and develop retention and customer analytics across the business 📈 Track key metrics More ❯

and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at . Role Summary The Customer Success Organization focuses on our most strategic customers. The CSM will have a portfolio of accounts and lead the engagement throughout the customer lifecycle from deployment and adoption through renewal ensuring satisfaction and maximizing customer value. You'll leverage your expertise to guide our customers through their journey, maintain consistent engagement, ensuring they achieve their goals and derive maximum value from our products, as well as to identify opportunities for additional … services. What You Will Do Manage named accounts accountable for engagement and satisfaction over the lifetime of the customer. Establish key relationships with the customer, ensuring regular check-ins to understand and address promptly client needs and concerns. Develop strong relationships with key buyers and influencers in customer More ❯

Director of Data Science and Analytics Hybrid Model - 3 Days The Company: My client, a growing telecommunications company recently acquired by a dynamic private equity firm, is entering an exhilarating phase of expansion and innovation. This is your chance to join a company that's poised to revolutionize the … a generative AI strategy to leverage the latest advancements in AI for innovative solutions. Lead and mentor project teams in creating comprehensive data and analytics solutions, including defining data sources, building ETL routines, developing algorithms, testing and training models, and documenting models. Oversee customer analytics projects, including … segmentation and churn analysis, to drive strategic business insights. Optimize propositions for services such as network plans and customer support, ensuring alignment with business goals. Enhance product and service analytics efforts, including network optimization, to maximize business performance. Collaborate with senior leadership to develop and execute detailed plans More ❯

are looking to bring in a top leader in data science function to come into the business and spearhead the Fraud, Credit Risk, and Customer Analytics modelling for the business to support rapid growth. The Role: Developing new models for Credit risk decisioning/developing scorecard models using … SQL, Python, and Snowflake Developing models for fraud prevention and models for customer analytics Working with senior stakeholders across different areas of the business being able to manage both down and up Setting out the data science and modelling roadmap for the business Improving efficiency with the development More ❯

join a company that's poised to revolutionize the industry! Key Responsibilities: Develop and implement data analysis strategies to leverage the latest advancements in analytics for innovative solutions. Collaborate with project teams in creating comprehensive data and analytics solutions, including defining data sources, building ETL routines, developing algorithms … testing and training models, and documenting models. Support customer analytics projects, including segmentation and churn analysis, to drive strategic business insights. Optimize propositions for services such as network plans and customer support, ensuring alignment with business goals. Enhance product and service analytics efforts, including network optimization … solution delivery, ensuring alignment with organizational objectives. Build and maintain strong relationships with business stakeholders, fostering a collaborative environment within the data science and analytics community. About the Team: The data science and analytics teams at my client's company provide critical analysis for various departments, including Commercial More ❯

The customer experience is at the core of everything we do across Admiral. Our UK Customer Data Science team is on a journey to transform the way we view and interact with our customers across our diverse suite of UK based products. In this role, you will collaborate … and AI techniques to deliver data driven insights to our stakeholders across the business and provide tailored actions to our customers. With millions of customer interactions daily, captured by both structured and unstructured data, there are a multitude of use cases and endpoints at our disposal. Through harnessing the … cutting-edge models that drive our business forward. We are looking for a Senior Data Scientist to become a key part of our UK Customer Data Science team. What is UK Customer Data? The UK Customer Data area focuses on providing actionable insights to enhance customer More ❯

The customer experience is at the core of everything we do across Admiral. Our UK Customer Data Science team is on a journey to transform the way we view and interact with our customers across our diverse suite of UK based products. In this role, you will collaborate … and AI techniques to deliver data driven insights to our stakeholders across the business and provide tailored actions to our customers. With millions of customer interactions daily, captured by both structured and unstructured data, there are a multitude of use cases and endpoints at our disposal. Through harnessing the … and monitoring cutting-edge models that drive our business forward. We are looking for a Data Scientistto become a key part of our UK Customer Data Science team. What is UK Customer Data? The UK Customer Data area focuses on providing actionable insights to enhance customer More ❯

CRM ANALYST - LONDON UP TO £42,000 THE COMPANY We are supporting a renowned sporting establishment on a customer-centric analytics hire. THE ROLE The successful CRM Analyst responsibilities will include: Lead strategic analysis projects focused on customer retention and engagement, identifying trends and behaviors that drive … long-term engagement Develop predictive models and segmentation strategies to forecast customer churn, optimise retention campaigns, and personalise customer journeys Design and deliver insightful dashboards and reports to track retention metrics, engagement trends, and campaign effectiveness YOUR SKILLS AND EXPERIENCE The successful CRM Analyst will have the following … skills and experience: Proven experience SQL Strong expertise in customer analytics, with a track record of using data to drive engagement strategies Proficiency in predictive modelling and segmentation techniques to optimize customer journeys. Hands-on experience with data visualization tools (e.g., Tableau, Power BI) to create intuitive More ❯

Job Description - Audience & Product Data Analyst (15635) We have a brilliant opportunity for an Audience & Product Data Analyst to join our Customer Data team on a permanent contract, based in Luton. (Hybrid Working) This exciting role will be responsible for creating the audiences, segmentations and customer attributes required … for marketing, reporting, customer engagement across operations and service, web and app personalisation and media planning. The Customer Data team is responsible for enabling the business with the customer data and insight it needs, when it needs it. The team has access to lots of customer … customers. What you'll be doing Creating data solutions (such as views, segmentations, profiles) in Databricks to enable targeted marketing, operational communications, and detailed customer reporting and analytics. Creating real-time customer data products and audiences in mParticle to enable triggered and ad-hoc marketing, targeted customer More ❯

Analytics Program Manager Location: UK, London Brief about Fractal: Fractal Analytics is a strategic analytics partner to the most admired Fortune 500 companies globally and helps them power every human decision in the enterprise by bringing analytics & AI to the decision-making process. Fortune 500 companies … recognize analytics as a competitive advantage to understand customers and make better decisions. We deliver insight, innovation, and impact to them by leveraging Big Data, analytics and technology and help them drive smarter, faster, and more accurate decisions in every aspect of their business. Fractal has consistently been … as India’s best companies to work for, by The Great Place to Work® Institute. Fractal has been featured as a leader in the Customer Analytics Service Providers Wave™ 2019 by Forrester Research, and recognized as an “Honorable Vendor” in 2019 magic quadrant for data & analytics by More ❯

Customer Analyst Liverpool (Hybrid) £35,000-£40,000 THE COMPANY A leading fashion retailer is seeking a Customer Analyst to join their team to help drive omni-channel journey optimisation THE ROLE As the Customer Analyst, you will use your SQL/bigQuery experience to work on … a range of projects within the customer analytics space. You will be comfortable providing insight & recommendations back to both technical and non-technical stakeholders in the process, and have good story-telling experience. You’ll be able to work on projects across segmentation, regression, loyalty and predictive analytics. … You will get the chance to work on a new customer reward app, and work closely with data science teams and on projects in the space YOUR SKILLS AND EXPERIENCE SQL/bigQuery experience THE BENEFITS £35,000-£40,000 (dependent on experience) HOW TO APPLY Please register your More ❯

company that's poised to revolutionize the industry! Key Responsibilities: Assist in developing and implementing data analysis strategies to leverage the latest advancements in analytics for innovative solutions. Collaborate with project teams in creating comprehensive data and analytics solutions, including defining data sources, building ETL routines, developing algorithms … testing and training models, and documenting models. Support customer analytics projects, including segmentation and churn analysis, to drive strategic business insights. Optimize propositions for services such as network plans and customer support, ensuring alignment with business goals. Enhance product and service analytics efforts, including network optimization … solution delivery, ensuring alignment with organizational objectives. Build and maintain strong relationships with business stakeholders, fostering a collaborative environment within the data science and analytics community. About the Team: The data science and analytics teams at my client's company provide critical analysis for various departments, including Commercial More ❯

RETENTION ANALYTICS MANAGER (12-MONTH FTC) £55,000 - £65,000 LONDON – 2 DAYS A WEEK *Please note, this company is unable to sponsor, and you must be a UK resident to apply* THE COMPANY One of the UK’s leading female-focused fashion retailers has undergone a £30m digital … transformation, with major strides in omnichannel strategy and customer experience. The current focus is optimising their digital platform, where even small speed improvements can significantly boost online revenue. Backed by strong tech infrastructure, including a cutting-edge Databricks platform, they’re aiming to lead the retail tech space in … the UK. THE ROLE This greenfield role focuses on customer analytics, with key metrics including sales volume, opt-ins, retention rates, spend lift, and ROI from marketing campaigns. You'll use SQL and visualisation tools (Power BI) and ideally Python to analyse data, while managing a small team More ❯

Customer Data Scientists 📍 Manchester (Hybrid – 2 days in office) 💼 Full-Time | Permanent 💰 Up to £90,000 + benefits Join one of the world’s largest independent media and entertainment groups , home to iconic brands across audio, publishing, and digital. They’re now hiring Customer Data Scientists to help … optimise engagement, and drive smarter decision-making across their Audio Division . 🔍 What you’ll be doing: Build and deploy predictive models to understand customer behaviour, loyalty, and segmentation Analyse user journeys across digital and audio platforms to improve engagement Support optimisation of ad inventory and revenue through data … pricing models Work on growth areas like competitions and targeting, identifying who to engage—and why Partner closely with teams across product, marketing, and analytics Present findings to technical and non-technical stakeholders to influence business strategy 🛠️ What you’ll need: Proficiency in SQL and Python Strong experience in More ❯

This is a fantastic opportunity to represent an incredibly innovative and effective AI SaaS Customer Analytics and Engagement product and get exposure to an impressive roster of Global brands. The Company AI Customer Orchestration & Marketing Automation SaaS $40m in VC funding Global Offices and Enterprise Customers Fantastic … on retention and growth Ensure enterprise-level clients understand and make the best use of their data Desired Skills & Experience Enterprise Account Management or Customer Success experience Commercial acumen - up-sell/cross-sell Marketing technology/customer data/customer experience (CX) background More ❯

for overseeing a substantial client portfolio, devising and executing strategies to drive growth and enhance retention. Your primary objectives will include nurturing relationships, meeting customer needs, and ensuring satisfaction through effective management and support. Identify and capitalize on opportunities for business expansion within existing client accounts. Collaborate with the … marketing team to craft engaging campaigns that foster customer engagement and retention. Analyse customer data to uncover valuable insights driving informed business decisions. Provide regular updates on customer activity, trends, and feedback to senior management. Liaise with cross-functional teams to ensure alignment with customer needs … environment. Have excellent attention to detail and accuracy. Be curious and stay updated on industry trends to identify opportunities. Experience with CRM systems and customer analytics tools Demonstrate integrity in all interactions About The Company People are at the heart of allpay and we reward our employee with More ❯

for overseeing a substantial client portfolio, devising and executing strategies to drive growth and enhance retention. Your primary objectives will include nurturing relationships, meeting customer needs, and ensuring satisfaction through effective management and support. Identify and capitalize on opportunities for business expansion within existing client accounts. Collaborate with the … marketing team to craft engaging campaigns that foster customer engagement and retention. Analyse customer data to uncover valuable insights driving informed business decisions. Provide regular updates on customer activity, trends, and feedback to senior management. Liaise with cross-functional teams to ensure alignment with customer needs … environment. Have excellent attention to detail and accuracy. Be curious and stay updated on industry trends to identify opportunities. Experience with CRM systems and customer analytics tools Demonstrate integrity in all interactions About The Company People are at the heart of allpay and we reward our employee with More ❯

for overseeing a substantial client portfolio, devising and executing strategies to drive growth and enhance retention. Your primary objectives will include nurturing relationships, meeting customer needs, and ensuring satisfaction through effective management and support. Identify and capitalize on opportunities for business expansion within existing client accounts. Collaborate with the … marketing team to craft engaging campaigns that foster customer engagement and retention. Analyse customer data to uncover valuable insights driving informed business decisions. Provide regular updates on customer activity, trends, and feedback to senior management. Liaise with cross-functional teams to ensure alignment with customer needs … environment. Have excellent attention to detail and accuracy. Be curious and stay updated on industry trends to identify opportunities. Experience with CRM systems and customer analytics tools Demonstrate integrity in all interactions About The Company People are at the heart of allpay and we reward our employee with More ❯

for overseeing a substantial client portfolio, devising and executing strategies to drive growth and enhance retention. Your primary objectives will include nurturing relationships, meeting customer needs, and ensuring satisfaction through effective management and support. Identify and capitalize on opportunities for business expansion within existing client accounts. Collaborate with the … marketing team to craft engaging campaigns that foster customer engagement and retention. Analyse customer data to uncover valuable insights driving informed business decisions. Provide regular updates on customer activity, trends, and feedback to senior management. Liaise with cross-functional teams to ensure alignment with customer needs … environment. Have excellent attention to detail and accuracy. Be curious and stay updated on industry trends to identify opportunities. Experience with CRM systems and customer analytics tools Demonstrate integrity in all interactions About The Company People are at the heart of allpay and we reward our employee with More ❯

for overseeing a substantial client portfolio, devising and executing strategies to drive growth and enhance retention. Your primary objectives will include nurturing relationships, meeting customer needs, and ensuring satisfaction through effective management and support. Identify and capitalize on opportunities for business expansion within existing client accounts. Collaborate with the … marketing team to craft engaging campaigns that foster customer engagement and retention. Analyse customer data to uncover valuable insights driving informed business decisions. Provide regular updates on customer activity, trends, and feedback to senior management. Liaise with cross-functional teams to ensure alignment with customer needs … environment. Have excellent attention to detail and accuracy. Be curious and stay updated on industry trends to identify opportunities. Experience with CRM systems and customer analytics tools Demonstrate integrity in all interactions About The Company People are at the heart of allpay and we reward our employee with More ❯

for overseeing a substantial client portfolio, devising and executing strategies to drive growth and enhance retention. Your primary objectives will include nurturing relationships, meeting customer needs, and ensuring satisfaction through effective management and support. Identify and capitalize on opportunities for business expansion within existing client accounts. Collaborate with the … marketing team to craft engaging campaigns that foster customer engagement and retention. Analyse customer data to uncover valuable insights driving informed business decisions. Provide regular updates on customer activity, trends, and feedback to senior management. Liaise with cross-functional teams to ensure alignment with customer needs … environment. Have excellent attention to detail and accuracy. Be curious and stay updated on industry trends to identify opportunities. Experience with CRM systems and customer analytics tools Demonstrate integrity in all interactions About The Company People are at the heart of allpay and we reward our employee with More ❯

for overseeing a substantial client portfolio, devising and executing strategies to drive growth and enhance retention. Your primary objectives will include nurturing relationships, meeting customer needs, and ensuring satisfaction through effective management and support. Identify and capitalize on opportunities for business expansion within existing client accounts. Collaborate with the … marketing team to craft engaging campaigns that foster customer engagement and retention. Analyse customer data to uncover valuable insights driving informed business decisions. Provide regular updates on customer activity, trends, and feedback to senior management. Liaise with cross-functional teams to ensure alignment with customer needs … environment. Have excellent attention to detail and accuracy. Be curious and stay updated on industry trends to identify opportunities. Experience with CRM systems and customer analytics tools Demonstrate integrity in all interactions About The Company People are at the heart of allpay and we reward our employee with More ❯