3 of 3 Customer-Centric Approach Jobs in Birmingham

targets, driving growth, evidencing progress through measurable outcomes, and delivering exceptional customer service. Key Responsibilities of the Business Development Manager: Employ a strong customer centric approach to facilitate appropriate referrals and opportunities for growth. Work independently and in conjunction with Senior Management to develop new business opportunities. Work closely with the Assessment … with complex needs, disabilities and long-term conditions looking to step back into the community from in-patient support services. At Gray Healthcare, we offer our own dynamic approach to care, enabling people to move back into their own homes - into their own communities giving them control of their life. We create a bespoke support package for each More ❯

communication skills. ● Ability to facilitate scheduled deadlines and manage multiple projects. ● Knowledge of control systems, Q-SYS, Crestron would be an advantage. IDEAL CHARACTERISTICS ● Working with Change ● Customer-Centric Approach ● Managing Self and other team members ● High Level of Customer Focus and Contact ● Understanding the Business ● IT knowledge and ability ● Good Level More ❯

strategic leader to join our team as a CLCS Solutions Delivery Manager. This pivotal role is designed for individuals passionate about transforming innovative service concepts into scalable, customer-centric solutions. Service Ownership: Act as the business owner for assigned service innovations during the execution phase, defining scope, KPIs, and value drivers. Cross-Functional Leadership: Lead and … coordinate cross-functional working groups across LES, including Sales, Service, Digital, and Commercial teams, to drive service adoption and scale. Customer-Centric Approach: Ensure that new services are viable, desirable, and deliverable, aligning with customer needs and expectations. Seamless Integration: Oversee the seamless integration of new services into CLCS, ensuring smooth transitions More ❯