3 of 3 Customer-Centric Approach Jobs in the Midlands

technical escalation teams or thirdparty vendors, ensuring timely issue resolution and service continuity. Proactively identify and escalate risks, implementing mitigation strategies to minimize disruption and maintain a customer-centric approach. Data Analytics & Reporting (20%) Monitor, manage, and report on Service Level Agreements (SLAs), ensuring performance metrics are clearly communicated to clients. Create and maintain detailed service More ❯

knowledge of relevant British Standards and design guidelines High IT literacy (CAD skills an advantage) Attention to detail and accuracy in all tasks A proactive, driven, and customer-centric approach This is your chance to take on a rewarding sales engineer role where you'll combine technical expertise with customer engagement to More ❯

non-RFID lines. Product Development: Lead the innovation pipeline, from ideation to commercialisation. Process Optimisation: Standardise product development processes across departments to enhance efficiency and reduce costs. Customer-Centric Approach: Consolidate customer needs and market trends to align product roadmaps with business objectives. Cross-Functional Collaboration: Facilitate communication between Sales, Marketing, Manufacturing More ❯