4 of 4 Customer Engagement Jobs in Birmingham

Customer Success Manager (SaaS) Birmingham (hybrid – 1–2 days per week in the office, rest remote) Circa £35,000 base (depending on experience) + commission Private medical, life assurance, pension, electric car and cycle schemes, 25 days’ holiday + bank holidays!! Our client is an ambitious, rapidly growing financial … customers include large corporates and some of the UK’s biggest public sector organisations. They’re looking for a proactive, commercially-minded and experienced Customer Success Manager who can own the customer journey from onboarding right through to renewal and expansion . Their culture is built around people ...

throughout the process. Your skills Proven track record of managing multiple concurrent ERP implementation projects; Strong written and verbal communication across all levels of customer engagement; Team Player with a can-do attitude willing to take on challenges to get the job done; Good commercial acumen understanding … balance between profitable customer engagement and the need to deliver customer value ...

FPGA products. Demonstrate technical feasibility, influence decision makers, and support contract negotiations. Monitor technology trends and contribute to new product definitions. Foster long-term customer relationships and grow additional business. Essential Qualifications/Skills Degree in Electronics Engineering or related field. Strong foundation in FPGA-based processing and embedded … systems. Excellent communication and customer engagement skills. Ability to work independently and manage multiple priorities. Eligible for UK BPSS Clearance. Must be UK-based Desirable: Experience with Defence, Space or Financial Trading Sectors Strategic and commercial acumen to maximise product value, counter competitive threats and close high-value ...

about using technology to solve problems and create a seamless experience? As an apprentice, you’ll play a key role in enhancing user and customer experiences through AI-powered tools, automation and cutting-edge contact centre technologies. Role Assist in the configuration, maintenance, and optimisation of Amazon Connect contact … centre solutions. Assist in creating and maintaining dashboards and reports to monitor system performance and customer experience metrics. Support the continuous improvement of digital channels and AI-powered functionalities within Amazon Connect; this includes building flows, dialogues, and interactions that meet customer needs and align with business goals. ...