16 of 16 Customer Engagement Jobs in Birmingham

shape an exciting new marketing role within an established software business? Reckon you can come up with and deliver effective communication strategies to improve customer loyalty? Obsessed with effective storytelling? A dab hand at working with loads of different stakeholders? We'd love to hear from you! The Team … e.g. with our much-loved quarterly kick off (a day of team-building activities with a sprinkling of silliness). Main Purpose: Moorepay's Customer Marketing Manager is responsible for delivering communication strategies that will increase customer retention, drive cross-sell/up-sell (XSUS) opportunities and turn … customers into advocates. You'll work closely with the Customer Success, Sales, and Product teams to create compelling marketing programs that improve the customer experience and drive customer lifetime value. Success is measured against retention rates and XSUS sales revenue. Key Accountabilities: Customer engagement Works More ❯

Social Media & Customer Executive Staffordshire, 2 days in the office 3 WFH Home Interiors brand Highlights: Over 25 years trading experience £1 Billion Turnover Record breaking year for the past 5 years Global, UK, Europe and USA. My client are a leading global Home Interiors and renowned luxury consumer … some fantastic talent across Marketing/Brand, Digital, CRM, Insights & Analytics. They are a brand lead by Marketing but supported by Data – keeping the customer and customer experience as the focus. Committed to innovation, customer satisfaction, and a dynamic work culture, they are looking for a talented … and growing the company’s Social Media and Community forums. This role ensures that the forums are engaging, supportive, and valuable spaces for discussion, customer support, and brand advocacy. The role will facilitate conversations, address customer queries, engage with the community, and collaborate with internal teams to drive More ❯

Come join us As a Customer Engagement Solution Architect, you will be a trusted advisor to clients, leading the design and implementation of complex Microsoft Dynamics 365 Customer Engagement (CE) and Power Platform solutions. You will work closely with stakeholders to define solution architecture, ensure alignment … and experiences Proven experience as a Solution Architect for Microsoft Dynamics 365 CE and Power Platform solutions. Deep expertise in D365 CE modules (Sales, Customer Service, Marketing, Field Service) and Power Platform (Power Apps, Power Automate, Power Virtual Agents, Power BI). Strong background in enterprise architecture, integration patterns … About you Proven experience as a Solution Architect for Microsoft Dynamics 365 CE and Power Platform solutions. Deep expertise in D365 CE modules (Sales, Customer Service, Marketing, Field Service) and Power Platform (Power Apps, Power Automate, Power Virtual Agents, Power BI). Strong background in enterprise architecture, integration patterns More ❯

lifecycle, including requirements gathering, collaboration with development teams, and assisting end users. The ideal candidate will have hands-on experience with Dynamics 365 CE (Customer Engagement), a strong understanding of UAT, Testing, and DevOps processes, and the ability to lead testing efforts in a fast-paced environment. The … efforts, optimising testing practices and workflows. Required Skills & Qualifications: Hands-on experience with UAT, system testing, and DevOps processes.Strong experience with Dynamics 365 CE (Customer Engagement) testing and its integration with other systems.Proven ability to manage and execute end-to-end system lifecycle testing, from initial requirements gathering More ❯

core values. To not only excel in meeting and exceeding sales goals, but also contribute to a positive, collaborative team culture, ensuring that every customer engagement reflects our commitment to customers, integrity, and forward-thinking growth. This will be achieved through building strong relationships, whilst embodying values that … prioritise teamwork, positivity, and doing the right thing. Responsibilities Develop and execute clear sales plans Meet and exceed targets, aligning strategies with customer needs and company goals. Build and nurture strong relationships From technical, architecture, network teams through to CIO/CTO, fostering trust and collaboration with customers at … all levels. Building the same relationships internally, across Service Delivery, Technical teams, fellow sales and wider Kerv. Deliver excellence in customer presentations Understanding customer specific needs and challenges, shaping your message to offer tailored, value-driven solutions whilst aligning with Kerv Connect in-house services, solutions and skills. More ❯

time Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology … revenue and growth objectives. Establish and manage clear goals and performance metrics to foster a high-performance culture. Provide strategic guidance in deal structuring, customer engagement, and contract negotiations. Promote a collaborative and results-oriented team environment. Customer Growth & New Business Development: Formulate and implement strategies to … and exceed targets. Proficiency in developing and executing strategic account plans. Strong financial acumen with experience in sales forecasting and financial reporting. Exceptional stakeholder engagement and relationship management skills at senior government levels. Familiarity with Digital Transformation, cloud, data analytics, and AI is advantageous. Why join Version 1? Share More ❯

oral communication skills, with the ability to build strong relationships with internal stakeholders. Discuss key business objectives with stakeholders, understand how business users and customer data is collected, and suggest appropriate data collection methods. Work with business executives to understand business constraints that impact data science or machine learning … and stakeholder management capabilities. Measure and articulate how analytic results improve clients' business and financial metrics. Perform a role that combines hands-on contribution, customer engagement, and team management. Requirements 10 to 14 years of work experience in Business Analysis/Data Analysis. Should be able to work More ❯

enhance D365 solutions within an established business. You will be involved in future implementations and upgrades across the company. Experience: Experience with Dynamics 365 Customer Engagement (CE) Development and Power Platform Proficiency in C# .NET, Azure, SQL, and JavaScript plugin coding Power Platform experience is beneficial but not More ❯

digital strategy and drive growth through innovative marketing initiatives. In this key role, the successful candidate will be responsible for overseeing digital campaigns, optimising customer engagement, and utilising cutting-edge tools to enhance the company's digital landscape. The Role: As the Growth Marketing Manager , the individual will … to track campaign performance, generate insights, and report on growth metrics. E-Commerce Strategy : Support the rollout of eCommerce initiatives to deliver a seamless customer experience and drive revenue growth. Social & Content Marketing : Create and execute content strategies across B2B and B2B2C digital platforms, driving engagement and conversions. More ❯

Hours: 9:00am - 5:30pm (Monday to Friday, 1-hour lunch break) Contract Type: Temporary (length of campaign to be confirmed) Join Our Outbound Customer Engagement Team Are you a confident communicator who thrives on speaking to people? Do you enjoy delivering excellent service and working in a … are unavailable Schedule call-backs for members who request a later conversation Escalate issues to the Supervisor or Manager as needed Deliver first-class customer service and maintain a professional and helpful tone at all times What We're Looking For: Clear, confident communication skills and a friendly phone … environment Detail-oriented with accurate data entry and record-keeping skills Able to stay organised and manage a high-paced workload Experience in a customer service or outbound call role is desirable A positive, proactive approach and willingness to go the extra mile for the customer Able to More ❯

Software Consultant Team Leader Manufacturing for Construction Home-based - extensive travel UK and Ireland £55,000 + car + benefits :: Use your technical, customer-facing and leadership skills :: Join a growing sector within a global business We are working with a major player within the industrial technology space who … networking events and trade shows Do you have: Experience in providing support for customers within the manufacturing/construction sector Strong leadership skills Excellent customer engagement, communication, problem-solving and influencing skills Valid driving licence. Proficiency in MS Office and experience in software implementation Flexibility to travel More ❯

the smooth running of the technology solutions that it supports. Your key responsibilities Work across New and Existing Business Sales to assist member firms, engagement teams and sales reps in driving revenue for a defined set of products (VAT Compliance and e-invoicing). Be the subject matter expert … for the products of responsibility; to include building deep levels of product knowledge, customer domain knowledge and industry knowledge. Help sales executives and engagement teams understand their customers' business environment and provide valuable actionable recommendations to drive product attachment, cross sell, and end to end solutions. Provide deal … include product demos, deal negotiations, RFP and technical support. Articulate and present the value delivered by GTES and GVRT to various levels within a customer organization. Maintain CRM activities to ensure visibility of customer engagements. Work in a team environment with multiple internal teams to solve problems and More ❯

leading teams developing high quality solutions on public cloud which delight our customers. As a technical leader on a project, you'll work with customer architects to design, automate, build and support modern digital service platforms, advising on estimated effort and technical implications of user stories and decisions. It … development. You'll also provide direction and leadership for your colleagues as you solve challenging problems together. Being Adaptable - You'll mould yourself to customer engagements and stretch to learn new skills as needs arise; through this you'll be supported by talented colleagues across Learning & Development and Architecture. More ❯

of an inclusive, adaptable, and forward-thinking organization, apply now. Role overview You will direct and coordinate the activities of matrixed individuals working on customer engagements spread over a number of projects. The person will be responsible for managing related projects in a coordinated way to obtain benefits and … control. You will be responsible for coordinating with multiple internal practice leads/project managers to ensure success for customer projects/deliverables. Responsibilities: Drives all aspects of Technical Delivery management activity, including understanding technical deliverable, collaborating and coordinating across the organization. Defines Delivery value proposition, work plan, resource … the deliverables adhere to the standards and follow the agreed methodology throughout the project lifecycle. Drives delivery decisions to support the organizational and also customer's strategic direction and business objectives. Responsible for identifying and obtaining support and advice required for the management, planning and control of the Delivery. More ❯

of an inclusive, adaptable, and forward-thinking organization, apply now. Role overview You will direct and coordinate the activities of matrixed individuals working on customer engagements spread over a number of projects. The person will be responsible for managing related projects in a coordinated way to obtain benefits and … control. You will be responsible for coordinating with multiple internal practice leads/project managers to ensure success for customer projects/deliverables. Responsibilities: Drives all aspects of Technical Delivery management activity, including understanding technical deliverable, collaborating and coordinating across the organization. Defines Delivery value proposition, work plan, resource … the deliverables adhere to the standards and follow the agreed methodology throughout the project lifecycle. Drives delivery decisions to support the organizational and also customer’s strategic direction and business objectives. Responsible for identifying and obtaining support and advice required for the management, planning and control of the Delivery. More ❯

a strong presence in the BPX branch will keep you close to the community and market dynamics, all while supporting marketing activities to boost customer engagement. Hours of Work: Full-time Business Development Executive Requirements: Proven experience in B2B sales, preferably within the industrial distribution sector A proactive approach … identifying and driving sales growth opportunities Strong relationship-building skills and effective communication abilities An organised mindset with the capability to prioritise tasks effectively Customer-centric attitude, adept at problem-solving and presenting actionable solutions Business Development Executive Benefits: Competitive salary plus OTE bonus Company car or Car Allowance More ❯