12 of 12 Customer Engagement Jobs in Bristol

Would you like to join a friendly, motivated & expanding software sales team as a Customer Success Executive with the aim to progress within the business? As an apprentice, you will work closely with your colleagues, gaining hands-on experience and developing a thorough understanding of your role. Role This … role is designed to support our Customer Success team in improving efficiency and enhancing customer satisfaction. You will be responsible for triaging technical support queries, helping customers get set up with coaching, managing diaries, and identifying opportunities for upselling and retention. You will also work closely with marketing … to develop case studies and testimonials. Key Responsibilities: Triage Tech Support: Handle initial support queries, determining the level of assistance required before escalation. Customer Onboarding & Coaching Calls: Contact existing customers to schedule coaching sessions for CSM and ensure they are set up for success. Diary Management: Manage calendars and More ❯

help deliver our connected mobility strategy. This key role involves helping to deliver a range of connected products and services that meet and surpass customer expectations, deliver process efficiencies and generate clear ROI. The successful candidate will be responsible for managing the product backlog, defining user stories, and ensuring … that products are aligned with both customer requirements and business objectives. Acting as a liaison between stakeholders and the development team, you will translate the product vision into a prioritised & actionable backlog that maximises business value while ensuring to addresses customer needs, whilst ensuring that the delivery team … manage the product backlog using prioritisation frameworks such as MoSCoW, RICE, Value/Effort, Weighted Shortest Job First (WSJF) etc. Ensure the backlog reflects customer needs, business value, and relevant strategic goals. Continuously groom the backlog & refine backlog items to adapt to evolving requirements. Manage the product team's More ❯

got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving Customer Engagement and Optimizing Investments with Cisco Enterprise Agreements The Cisco Software & Enterprise Agreement Alliance Specialist role is crucial in maintaining customer engagement … of upcoming Cisco Enterprise Agreement renewals and drive them via Cisco business managers Understanding and pursuing expansion & upselling opportunities within the Cisco Enterprise Agreement engagement Engaging proactively with Cisco's aligned Software team to streamline communication and collaboration Identifying new opportunities to improve Enterprise Agreement processes, increase renewal rates More ❯

deliver outstanding care in around 2,500 locations globally. As Head of Insights & Analytics you will create and maintain a culture that puts the customer at the heart of our strategy and data at the heart of our decisions. Our team aims to sustainably and efficiently drive commercial growth … through new customer acquisition and driving existing customer engagement across a variety of markets and you will support them by fostering a test & learn culture, visualising data and providing insights. What you'll do Build and shape the Group Marketing Insight and Analytics function from the ground … up, including working with the current architecture and introducing new tools where required to centralise all marketing & customer data Lead and manage the I&A team, managing the relationships with external research and customer data analytics partners. Developing and coaching the analysts to build a team of SMEs More ❯

and help us work together more effectively to deliver greater value to our customers. The implementation of DRIVE includes the rollout of Dynamics 365 Customer Engagement and Finance & Supply Chain Management, including standard processes that are documented and maintained across all functions. Job Description Reporting to Lead Solution More ❯

Software Development and Data services. In this pivotal role, you will lead a team of technical experts while actively contributing to sales efforts. Responsibilities Customer Engagement: Work closely with customers to understand their needs and pain points. Discuss technical options, future plans, and problem-solving approaches directly with … Driven Development (TDD). Experience with DevOps CI/CD pipelines. Experience Proven experience in software leadership roles. Strong understanding of market trends and customer needs. Excellent communication and collaboration skills. Taking ownership of delivery or other areas of responsibility Passion for driving innovation and achieving results. Benefits Collaborative More ❯

Software Development and Data services. In this pivotal role, you will lead a team of technical experts while actively contributing to sales efforts. Responsibilities Customer Engagement: Work closely with customers to understand their needs and pain points. Discuss technical options, future plans, and problem-solving approaches directly with … Driven Development (TDD). Experience with DevOps CI/CD pipelines. Experience Proven experience in software leadership roles. Strong understanding of market trends and customer needs. Excellent communication and collaboration skills. Taking ownership of delivery or other areas of responsibility Passion for driving innovation and achieving results. Benefits Collaborative More ❯

Software Development and Data services. In this pivotal role, you will lead a team of technical experts while actively contributing to sales efforts. Responsibilities Customer Engagement: Work closely with customers to understand their needs and pain points. Discuss technical options, future plans, and problem-solving approaches directly with … Driven Development (TDD). Experience with DevOps CI/CD pipelines. Experience Proven experience in software leadership roles. Strong understanding of market trends and customer needs. Excellent communication and collaboration skills. Taking ownership of delivery or other areas of responsibility Passion for driving innovation and achieving results. Benefits Collaborative More ❯

agreed parameters and timeline Work package management, task allocation, progress tracking, reporting, bid estimation and supplier management Work closely with stakeholders internally, externally through customer engagement and 3rd party suppliers Experience & Knowledge Previous project management experience of integrated software systems Demonstrable experience of engaging stakeholder and client management More ❯

with three days per week on site. The Company Route 101 is a dynamic and fast-growing technology solutions provider, specialising in delivering innovative customer engagement platforms to organisations across various sectors. Headquartered in Hambrook Bristol, Route 101 has built a strong reputation for combining cutting-edge technology … with a consultative approach to help clients transform their customer experience. The team works out of a beautifully converted country house with on-site parking, offering a unique and inspiring workplace. With a sparky, collaborative, and hands-on culture, Route 101 is ideal for someone who enjoys working in … Accounts Assistant, you will: Maintain and process the purchase ledger, including supplier invoice entry, approvals, and payment runs Manage the sales ledger, including raising customer invoices and allocating receipts Working on call files from suppliers Reconciliation of supplier statements Perform bank reconciliations and support daily cashflow monitoring Making weekly More ❯

software solutions that power key features such as order history and rapid reordering, dish highlights and cross-selling opportunities. Your work will directly impact customer engagement and satisfaction on a global scale, making it easier and more enjoyable for them to order their favourite meals and putting their More ❯

aligned with the Training BU strategy. Lead teams to develop various digital capabilities, including in-house tools, partner products, and integration solutions to meet customer needs and support growth opportunities. Work with strategy and commercial colleagues to drive IP development, productisation, and licensing for competitive advantage. Manage internal and … external stakeholders to support the development and deployment of digital capabilities, including marketing and customer engagements. Drive the delivery of cutting-edge systems and digital projects, ensuring top-notch functionality of existing solutions. Champion data quality improvements and manage risks with precision, all while pushing the boundaries of innovation … to meet the dynamic needs of our business. Please note that this position involves travel/working across a range of internal and customer sites, as a requirement of the role. This role is full time, 37 hours per week and provides hybrid working arrangements with days in the More ❯