18 of 18 Customer Engagement Jobs in Cardiff

Dynamics 365 Architect - Customer Engagement (CE) (Sales, Customer Service, Field Service, Marketing, or, Project Operations). Clear Progression Path (promotions and salary/performance reviews within the first 12 months). Fully Remote Working (UK wide). £100,000-£110,000 Base Salary + Company Benefits. Paid … handover. This role will grow and transition into a Lead & Managerial position! As the trusted technical authority, you'll work across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform and Azure services, helping organisations to unlock the full value of their investment in Microsoft technologies. ...

supporting a leading Microsoft Partner with the recruitment of a Principal D365 Customer Engagement Consultant to join their growing team. This is a fully remote UK role offering the chance to lead high-impact projects, shape solution strategy, and play a key role in driving best practice across … Looking For Proven experience delivering complex D365 CE/CRM implementations within a consultancy or partner environment Strong functional knowledge across Sales, Customer Service, Field Service, and Power Platform Ability to lead workshops, influence stakeholders, and own solution design decisions Excellent communication, leadership, and client-facing skills Experience working ...

ensure the system is operating at its full potential to support the organization's mission. Key Responsibilities: Manage and maintain the Dynamics 365 CE (Customer Engagement) system, ensuring it meets business needs. Analyze and document business processes to identify opportunities for optimization. Collaborate with stakeholders to gather requirements … strong background in Dynamics 365 CE who is passionate about using their skills for the greater good. Key Qualifications: Extensive experience with D365 CE (Customer Engagement), including configuration, customization, and support. Familiarity with the Power Platform (PowerApps, Power Automate) to extend functionality. Strong business analysis and process optimization ...

design and deliver modern, cloud-based CRM solutions. This role is ideal for a hands-on technical expert who enjoys building data-driven, customer engagement platforms using Microsoft's Power Platform, Azure, and AI capabilities. Key Responsibilities Design, develop, and optimize cloud-based solutions using Dynamics 365 modules … including Customer Insights, Customer Service, and Marketing Configure and extend Customer Insights for segmentation, data unification, and analytics Build and manage Power Automate workflows and Power Platform integrations Develop and customize solutions using C#, .NET, and Dataverse Integrate external systems using REST APIs and cloud services Build ...

/no-code tooling Experience integrating Dynamics with external platforms using Azure services A passion for innovation, quality architecture, and technical leadership Customer Engagement experience is desirable (Sales | Customer Service | Field Service | Marketing | Project Operations) £100,000–£110,000 package (car allowance and quarterly bonuses). Pension ...

Role: D365 CE Functional Consultant – Customer Insights Journeys (Real-Time Marketing) Positions: 3 Location: Remote Engagement Type: Long-term Contract Overview We are seeking experienced Dynamics 365 Customer Engagement Functional Consultants with deep expertise in Customer Insights Journeys (CIJ) Real-Time Marketing. You will play … Time Marketing • Set up real-time events, triggers, and event-based conditions • Build advanced real-time segments (behavioral, event-driven, attribute-based) • Design complex customer journeys including branching logic, A/B splits, wait steps, suppression rules, and exit conditions • Configure brand profiles, compliance profiles, consent centers, and subscription ...

Dynamics 365 Architect - Customer Engagement (D365 CE) What's on offer: Fully remote role – open to applicants across the UK. £100,000–£110,000 base salary plus comprehensive company benefits. Funded professional development, including certifications and specialist training. Fast-tracked career progression, with promotion and salary/performance … designed to evolve into a Lead/Managerial role as you progress! You'll be the go-to expert across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform and Azure stack, empowering clients to maximise their investment in Microsoft technologies. What you'll be doing: Lead ...

Stay updated on the latest Microsoft Dynamics features and best practices. What We're Looking For: Experience: 2+ years working with Dynamics 365 CE (Customer Engagement), including configuration, customization, and integration. Technical Skills: Proficient in C#, JavaScript, Power Platform, and CRM SDK. Certifications: Microsoft Dynamics 365 certification (preferred ...

occasional travel (You must be base in the UK/Ireland) Employer: Microsoft Gold Partner About the Role We are seeking a Dynamics 365 Customer Engagement (CE) Functional Consultant to join our growing client. This is an exciting opportunity to work with a Microsoft Gold Partner, delivering innovative … high-impact projects. Key Responsibilities Lead requirements gathering sessions and translate business needs into functional solutions. Configure and implement D365 CE modules (Sales, Customer Service, Marketing). Collaborate with technical teams to ensure successful solution delivery. Provide end-user training and support during deployment and post-go-live. Document ...

partnering with a leading Microsoft Solutions Partner that is expanding its Dynamics 365 Customer Engagement (CE) practice and is seeking a Principal D365 CE Consultant to play a key leadership role in delivering enterprise-scale projects. This is a senior, client-facing role for someone who enjoys owning … provide strategic guidance Support pre-sales activities when required Requirements Strong hands-on experience with Dynamics 365 CE Experience across modules such as Sales, Customer Service, Field Service, or Marketing Proven track record delivering complex D365 CE implementations Strong knowledge of the Power Platform (Power Apps, Power Automate, Dataverse ...

following areas: D365 Finance and Operations (Finance/Supply Chain) | up to £130k D365 Business Central (Finance/Operations) | up to £115k D365 Customer Engagement and Power Platform | up to £115k What You Will Be Doing Own the Solution Architecture Lead envisioning and discovery sessions with business ...

cloud, and infrastructure. As part of their continued UK and European growth, they are seeking a consultant who combines strong technical fundamentals with excellent customer engagement skills. The Role Sitting within Professional Services (not operational support), you'll design, build, and deliver automation solutions that modernise and streamline … customer network environments. You'll work closely with enterprise clients, typically engaging with them weekly and attending their sites 1–2 times per quarter. Travel, food, and accommodation are fully covered. This is a remote role, with occasional travel to the Reading office once per month (travel and food ...

accreditations and deep CE knowledge. Strong coding skills (C#, ASP.Net, Python, Java, JSON). Experience with enterprise CRM systems and complex project delivery. Excellent customer engagement and stakeholder management skills. A passion for quality, collaboration, and continuous improvement. If the above opportunity is of interest, and you have ...

offering autonomy and a forward thinking approach to partner based consultancy This position is fully home based, with the requirement of occasional travel to customer site - project phase dependant. Suitable candidates will be able to offer A strong understanding of Dynamics 365 Business Central and past NAV versions … full functional implementation life cycle (inc. pre-sales/discovery, project analysis, design, FDD writing, testing, training and go-live support) Strong stakeholder/customer engagement skills, with the ability to hold constructive conversations and ensure successful project delivery phases Integration project experience with 3rd party ...

global leader in SAP consulting, focused on helping organizations transform their business processes through innovative solutions and technologies. With a strong commitment to customer success, Lemongrass partners with companies to drive their digital transformation journeys, enabling them to unlock the full potential of their SAP investments. We do this … enabled transformation tooling, and embedded intelligence services across the LCP ecosystem. You will work cross-functionally with engineering, data science, SAP solution teams, and customer success to deliver AI-driven features that enhance automation, insight, and decision-making across SAP landscapes. This role blends strategic product ownership, AI solution ...

sustainability standards. Recruit, mentor and lead a high-performing, multi-disciplinary engineering team (mechanical, electrical, software) Partner closely with the CEO and board on customer engagement, pilots and strategic partnerships with data centres and integrators Act as the technical representative with customers, partners, investors, regulators and at industry ...

with industry best practices. Manage large delivery teams to design end-to-end SAP solutions tailored to sector challenges, including supply chain, operations, and customer engagement. Use your knowledge of S/4HANA Cloud and other SAP offerings to guide executive-level decisions and deliver measurable business outcomes. Inspire ...

high-impact mobile and digital product initiative. As a Contract Senior Full Stack Software Engineer, you'll support the delivery of new customer engagement features within an existing mobile application. This role is backend-leaning but requires strong full stack capability, with exposure to both web and mobile … months (extensions likely) Interviews Friday/Monday January 5th start date This is an exciting opportunity for an experienced contractor to contribute to a customer-facing product used at scale, working within a fast-moving, delivery-focused environment. Please note: Due to the high volume of applications, unfortunately ...