3 of 3 Customer Engagement Jobs in South Wales

What you'll be doing The Head of CRM will develop and execute the overall customer relationship strategy to maximise retention, loyalty, and customer lifetime value (CLV) and report into the VP of Marketing. This senior leader will oversee the implementation and management of CRM systems, analyse customer data to identify trends, and lead cross‐functional efforts to personalise marketing, sales, and customer service interactions, constantly optimising results. Key Responsibilities CRM Strategy: Promote long‐term growth through integrated customer engagement, segmentation, and retention strategies. System Ownership: Manage CRM tech stack (Salesforce) Data Insights: Analyse ...

sustainable living, they continue to play a vital role in local regeneration and social wellbeing. The organisation works to build strong partnerships, enhance resident engagement, and embed environmental sustainability into every part of its operations. The organisation is also dedicated to nurturing inclusive communities and has pledged to uphold … standards and secure coding practices; - Work with the Software Engineering Manager to establish naming conventions, metadata standards, and data residency/sovereignty protocols. Stakeholder Engagement & Continuous Improvement - Constructively challenge stakeholders and teams where necessary on scope and delivery to ensure deliverables remain on track; - Support continuous improvement efforts through ...

Commercial Finance Director will act as the architect of Veezu’s commercial operating system, designing the frameworks, metrics and insight that connect acquisition, engagement, supply density and profitability. Operating at the centre of Veezu’s growth strategy, this role will build the financial nervous system that underpins … deep understanding of the input metrics that drive outcomes. The role will own the financial architecture of Veezu’s growth engine, bringing discipline to customer acquisition management, extending LTV curves through increased frequency and weight of purchase, designing and evolving the commercial flywheel, and shifting the organisation toward mastering ...