17 of 17 Customer Engagement Jobs in Edinburgh

CRM Specialist (Student Systems)

Location
City of Edinburgh, Scotland, United Kingdom
Student Systems Managers, the Student Systems Specialist (CRM) plays a critical role in the support, enhancement and ongoing development of the University's Customer Relationship Management (CRM) platforms. The primary focus of the role is Microsoft Dynamics CRM, which supports recruitment, conversion, onboarding and engagement activities … University's CRM capabilities continue to evolve, the role will also contribute to the support and enhancement of other CRM platforms and customer engagement technologies used across the institution. This is an excellent opportunity for a CRM professional to shape how a leading global university uses CRM technologies ...

Dynamics 365 CRM Functional Consultant, German speaking (remote, UK or Europe)

Location
City of Edinburgh, Scotland, United Kingdom
German speaking (remote, UK or Europe) Dynamics 365 CRM Functional Consultant, German speaking (Contract, Remote) Location: Remote. Based anywhere in the UK or Europe. Engagement: Contract, day rate. Rate: TBD. Experience: 6 to 7 years. Language: Fluent German and English. The engagement A Dynamics 365 Customer Engagement … into live use. Report findings, risks and options to the programme in English. What you bring 6 to 7 years of experience, with D365 Customer Engagement (or Dynamics CRM) delivered as a functional consultant or business analyst, in Sales, Customer Service or both. Discovery ...

Retail Customer Advisor (Edinburgh St James) - 12 hours

Hiring Organisation
VodafoneThree
Location
Edinburgh, Midlothian, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
started. We pride ourselves on being more than just a store; we have the right team to be at our best, and our Retail Customer Advisors are at the heart of delivering first-class customer service. Job Description As a Retail Customer Advisor at Three … will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together ...

Product Marketing Manager

Location
City of Edinburgh, Scotland, United Kingdom
reporting directly to the VP of Strategic Marketing. Working across Strategic Marketing, Engineering, Business Development and Field Application Engineering, you will help translate market, customer and technology insights into differentiated semiconductor products and compelling value propositions. From analysing emerging market requirements and competitive technologies to supporting product definition, business … broad, high-impact role spanning the product lifecycle of Dukosi’s Cell Monitoring System. You will play an important role in connecting customer and market needs with Dukosi’s product innovation and commercial objectives. KEY DUTIES Product definition and positioning: Contribute to the development of differentiated, competitive product concepts ...

Senior Software Engineer — Real-Time Martech Platform

Location
City of Edinburgh, Scotland, United Kingdom
build and optimize high-performance microservices that power FanDuel's marketing ecosystem. You'll work on systems enabling critical capabilities such as real-time customer communications, personalized promotions, and targeted campaign delivery. Your work will focus on designing highly scalable, event-driven systems that process large volumes of real … customers across our platform. You'll work within a modern microservices and event-driven architecture, building Martech solutions enhanced by AI to drive customer engagement and retention. Take the long-term view and consider what volumes our systems can handle today, vs 3 years from now. Make existing ...

Business Development Representative

Location
City of Edinburgh, Scotland, United Kingdom
Auros—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback. We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world … strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus. Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100— Auros delivers measurable business outcomes, reduces risk, and helps teams ...

Senior Braze Technical Lead – CRM & MarTech

Location
City of Edinburgh, Scotland, United Kingdom
Marketing Technology capabilities for the Postcode Lottery. You’ll take technical ownership of the Braze platform, designing scalable and data-driven customer engagement solutions across email and, over time, push, in-app, SMS, web and Content Cards. Are you an experienced Braze specialist with a strong background … engineering and marketing technology? Join our team and help us build personalised, reliable and compliant customer journeys across multiple countries and propositions. Your work will directly support our marketing, product, data and engineering teams and every day at work, you’ll be doing your part for all the charities ...

Software Engineer – Core Marketing Platforms

Location
City of Edinburgh, Scotland, United Kingdom
Marketing Platforms teams , whereyou'llbuild andoptimizehigh-performance microservices that power FanDuel's marketing ecosystem.You'llwork on systems enabling critical capabilities such as real-time customer communications, personalized promotions, and targeted campaign delivery. Your work will focus on designing highly scalable, event-driven systems that process large volumes of real … experiences for millions of customers across our platform. You'llwork within a modern microservices and event-driven architecture, buildingMartechsolutions enhanced by AI to drive customer engagement and retention. Make existing systems simpler (e.g.byconsolidatingredundant systems,deletingunnecessary code, or removing/updating out of date documentation). Solvewell-definedproblems independently ...

Remote D365 CRM Functional Consultant — German Speaking

Location
City of Edinburgh, Scotland, United Kingdom
English to capture requirements, design the solution, and guide testing and sign-off. Candidates should have 6–7 years’ experience with Dynamics 365 Customer Engagement as a functional consultant or business analyst, and be comfortable working remotely from the UK or Europe. #J-18808-Ljbffr ...

Growth-Focused BDR for AI-Driven Customer Insights

Location
City of Edinburgh, Scotland, United Kingdom
performing sales team in a fast-paced environment. This role emphasizes initiative, communication, and problem-solving to gain exposure to modern sales strategies and customer engagement practice. #J-18808-Ljbffr ...

Digital Sales Executive

Location
City of Edinburgh, Scotland, United Kingdom
team based in Edinburgh. This is an exciting opportunity to be part of a growing team focused on delivering digital-first prospect and customer engagement and sales. This is a Digital Sales Executive role, part of our Inside Sales Team, and you will be responsible for engaging with ...

Product Manager

Location
City of Edinburgh, Scotland, United Kingdom
where you’ll thrive. What You’ll Be Doing This is a hands-on, client-facing product role. You will lead product work across customer engagements, working closely with clients, Design, Engineering, Quality Engineering and Commercial to turn complex challenges into coherent, valuable and deliverable digital products. You will … delivered. As Zudu grows, we are taking on larger, more complex and more strategically important engagements. We need strong product leadership that connects customer ambition, user needs, commercial commitments and technical delivery. This role will help us: Turn customer goals and business problems into coherent product strategies ...

Senior Solutions Engineer

Location
City of Edinburgh, Scotland, United Kingdom
serve as a trusted technical advisor helping MSPs and customers maximize the value of N‐able Cove Data Protection. You will partner with customers, Customer Success, Product Management, Engineering, and Sales to improve backup reliability, accelerate recovery outcomes, optimize data protection strategies, and drive long-term customer success. … troubleshoot backup failures, restore issues, and performance concerns. Deliver technical workshops, enablement sessions, and data protection reviews. Support renewals, expansions, and retention initiatives alongside Customer Success and Account Management. Provide customer feedback to Product and Engineering to influence future Cove platform enhancements. Serve as a data protection subject ...

Senior Solutions Architect (AI/GenAI Specialism) - Fully Remote

Location
City of Edinburgh, Scotland, United Kingdom
Design AI/GenAI solutions on AWS (Amazon Bedrock, Bedrock Agents, Amazon Q, SageMaker, associated serverless and data services) and produce architecture documentation for customer engagements. Scope and design broader AWS solutions including migrations, Landing Zones, modernisation and cloud governance engagements as required by the pipeline. Run technical scoping … Cloud Bridge quality standards – clear scope, success criteria, assumptions, risks, fee schedules and project plans. Navigate AWS partner funding programmes to maximise funded engagement value for customers. Act as fractional CTO or technical programme lead for strategic accounts – maintaining advisory relationships, identifying upsell and cross‐sell, and ensuring programme ...

IC EMC Engineer

Location
City of Edinburgh, Scotland, United Kingdom
consumer brands. Cirrus Logic is also known for its award-winning culture, built on a foundation of inclusion and fairness, meaningful community engagement, and delivering enjoyable employee experiences at every turn. But we couldn't do it without our extraordinary workforce - and that's where you come in. Join … systems. Design EMC evaluation PCBs, including test ICs and supporting circuitry. Analyse test results and recommend improvements to product performance. Provide technical input to customer-facing documentation. Support customer engagements and occasional customer visits. Improve EMC design and test methodologies across the product portfolio. Required Skills ...

Systems Engineer - Sensing & Information Advantage

Location
City of Edinburgh, Scotland, United Kingdom
modelling, analysis and performance assessment activities. Produce and maintain engineering artefacts in accordance with programme requirements. Participate in design reviews, technical governance activities and customer engagements. Work collaboratively across partner organisations, suppliers and customer teams. Qualifications Degree qualified in Systems Engineering, Electronic Engineering, Aerospace Engineering, Physics, Mathematics … Need Before I Apply Right to work in the UK. Eligible to obtain and maintain UK Security Clearance (SC). Ability to satisfy customer security and export control requirements. Willingness to travel occasionally to customer and partner locations. Benefits Collaborative working environment – we stand shoulder to shoulder with ...

Mission Systems Engineer

Location
City of Edinburgh, Scotland, United Kingdom
analyses and capability assessments. Support digital engineering and model‐based development approaches. Contribute to operational analysis and concept development activities. Support programme reviews and customer engagements. Collaborate across industry partners, suppliers and customer organisations. Support technology maturation and capability demonstration programmes. Qualifications Degree qualified in Systems Engineering, Electronic … information advantage concepts. Systems integration and interface management. Digital engineering approaches. Operational analysis and capability development. Requirements management and verification planning. Strong stakeholder engagement and presentation skills. Desired Skills Someone for whom collaboration and working in partnership comes naturally. A confident communicator with the ability to negotiate. You will ...