2 of 2 Customer Engagement Jobs in Glamorgan

will be responsible for the Salesforce CRM product suite across multiple departments leading product delivery from strategy through execution. Helping drive efficiency, consistency, and scale across the organisation's customer engagement. As part of a broader product transformation, you'll collaborate closely with Heads of Product, UX, Engineering, Data, and Strategy teams to embed modern product practices and continuously … improve internal platforms. Key Responsibilities include: Aligning organisational goals to influence product strategy across interconnected domains Deliver product features that streamline internal operations and improve engagement Lead the full product lifecycle-from discovery to delivery, unlocking new value opportunities through innovation. Liaise and work with Key Stakeholders to drive alignment and investment. Partner with 15+ departments across sales, marketing … operations, and customer success You will bring to the role: Extensive experience of Salesforce CRM (or equivalent) as a core product platform Demonstrable product management skills delivering digital products in complex or global environments Have a deep understanding of product development lifecycle , user-centred design , agile methodologies and data-driven decision making Strong technical understanding for successful stakeholder engagement More ❯

of a global organisation. As part of their continued transformation, they're hiring a CRM Product Manager to drive internal product solutions that streamline global sales, marketing, onboarding, and customer engagement. The role: You'll take ownership of Salesforce CRM-based digital tools used by internal teams, manage the full product lifecycle, and collaborate with 15+ departments to improve … we are looking for: Hands-on experience using Salesforce CRM as the core product platform or another type of CRM (essential) Confident communicator with internal stakeholders across sales, marketing, customer success, and operations Experience in internal business operations and process improvement Proven track record in end-to-end product management, ideally within a complex or global environment Familiarity with More ❯