7 of 7 Customer Engagement Jobs in Leeds

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the Team The Customer Engagement team acts as a centre of excellence for the LexisNexis® RiskNarrative® product, responsible for delivering Strategic Engagement Services to customers throughout their lifecycle. RiskNarrative brings powerful automation under total control, uniting fraud detection, financial crime … prevention, compliance and risk management across the entire customer lifecycle for our customers. About the Role You will support the ongoing management and optimisation of existing customers of RiskNarrative. You will be responsible for the coordination and delivery of technical and operational activity. This involves working cross functionally with Sales, Product Management, Software Engineering, Professional Services and Support. Responsibilities More ❯

We are working with an SME FinTech firm who are seeking a Customer Marketing Manager to oversee and execute marketing initiatives that enhance customer engagement and drive retention. This permanent role offers an excellent opportunity to shape impactful campaigns within a collaborative marketing team. Client Details This opportunity is with a medium-sized organisation operating within the … FinTech industry. Known for its innovative approach, the company focuses on delivering high-quality solutions and fostering long-term client relationships. Description Responsibilities for the Customer Marketing Manager - Tech/Saas Role will include: Develop and implement customer marketing strategies to drive engagement and retention. Collaborate with internal teams to create targeted campaigns and customer-focused … content. Analyse customer data to identify trends and opportunities for tailored marketing efforts. Manage customer communication channels, ensuring consistency and relevance. Monitor and report on the performance of marketing activities, providing actionable insights. Work closely with the sales team to align customer marketing initiatives with business objectives. Organise and manage customer events, webinars, and workshops to More ❯

this critical CRM platform transformation. Working closely with internal Developers, Business Analysts, and Team Leaders, you'll drive high-paced development, modernise the user experience, and embed a refreshed customer engagement model.You'll play a key role in shaping the platform's strategic direction-defining its purpose, aligning development with organisational priorities, and ensuring it meets the evolving … What you'll need to succeed Proven experience in project management, ideally within digital transformation and CRM projects Strong understanding of the software development lifecycle Experience working with internal customer groups and facilitating user engagement Excellent communication, stakeholder management, and problem-solving skills Ability to lead change, embed innovation, and manage competing priorities Familiarity with Office 365, SharePoint More ❯

environments. Desirable: Bachelor's degree in Computer Science, IT, or related field. Agile or Scrum certification. Experience in digital transformation projects and hybrid cloud solutions. Knowledge of Dynamics 365 customer engagement modules or Power Platform. What You'll get Opportunity to work on innovative projects with a focus on cyber security and digital transformation. Hybrid working with flexible More ❯

business to shape Product Strategies and Roadmaps. Be accountable for effective change delivery and live support within the Product team. Manage the overall Product team budget, vendor relationships, and customer engagement. Lead Product Engineering and Design Engineering teams, supported by a Principal Product Engineer. Provide matrix leadership for wider deployed Product team members. Champion modernisation, digitalisation, and Agile ways More ❯

The Role Lead the design, deployment, and optimisation of cutting-edge AV and collaboration solutions for clients across a diverse range of sectors. Act as a trusted advisor, translating customer requirements into tailored, market-leading solutions focused on enhancing workspace communication, particularly within meeting room environments. Work closely with internal sales, technical, and project management teams to ensure seamless … to implementation and support. Stay ahead of the curve by keeping up to date with industry developments, new technologies, and emerging trends in audio-visual and collaboration platforms. Drive customer engagement through demonstrations, presentations, and hands-on solution workshops, helping clients unlock greater value from their investment. Champion innovation, identifying opportunities to integrate new products, platforms, and approaches … that set TIEVA apart in the marketplace. Support pre-sales activities, including solution scoping, proposal development, and technical documentation, ensuring high standards and customer satisfaction at every stage. The Candidate Existing and substantive knowledge or sales experience of audio-visual solutions Proven track record in selling and hitting targets Consultative sales skills Proven track record of working with Account More ❯

will be responsible for service implementation of hardware installation and network/security configurations in a hands - on capacity . This role has a strong focus on being a customer facing technical engineer primarily focused on UK customers, with international service delivery as required . The role will involve regular travel and can be home-based or based in … cabling, management configuration and licensing of product Can understand statement of work documentation created by SEP2 containing a set of project deliverables Will be available to travel out to customer site locations as required , including multi-day projects with overnight stopover , if required Is willing to take on new technologies and become effective in updating skill sets as the … per project The ability to troubleshoot complex network/security scenarios , resulting in either a resolution of the configuration on the to-be-installed device, or recommendations to the customer surrounding their wider network topology Contribute to learning and development by aiming to be Check Point Certified Master Elite (CCSM Elite) helping to demonstrate technical excellence with Check Point More ❯