14 of 14 Customer Engagement Jobs in Leeds

Role Claranet’s Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet’s customer base. Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer’s needs. SCSM’s lead and build strong partnerships with their customers and are able to proactively drive forward customer improvement across all aspects of the customer relationship, engagements, and contract obligations. They will be acutely aware of the P & L for the customers being managed ...

invest in and grow its SAP Practice and is seeking an experienced SAP Service Delivery Manager to lead one of our most strategic customer engagements.This is not a traditional SAP Service Delivery Manager position. We are looking for a senior SAP service Delivery lead … support and adjustments available throughout the hiring process.Working closely with DXC Sales, Presales, Account and Delivery teams, you will be responsible for establishing trusted customer relationships, ensuring successful managed service delivery, driving account growth opportunities and supporting the customer’s long‐term SAP strategy.The customer operates ...

Acceptance Test (FAT) Engineer, ensuring our low-voltage switchboards, motor control centres, and control systems are delivered right first time and fully compliant with customer specifications before dispatch. This is a critical role where you'll combine technical expertise, customer engagement, and digital testing processes to guarantee … quality, safety, and customer satisfaction. Based within our manufacturing operations, you will be responsible for executing and witnessing FAT activities while driving continuous improvement in testing performance, documentation, and traceability.What will you do:Plan, coordinate, and execute Factory Acceptance Tests (FAT) for LV switchboards, motor control centres, and control ...

Fortrea’s commercial and marketing technology ecosystem. This leader is responsible for the strategy, management, and continuous evolution of platforms that enable business development, customer engagement, proposal management, pricing, sales analytics and marketing operations across the enterprise.The Senior Director is also accountable for building and leading a high … marketing technology ecosystem. Through effective leadership, talent development, succession planning, and organizational design, this role ensures the team possesses the capabilities, capacity, and engagement necessary to deliver business value, drive innovation, and support Fortrea's long-term growth objectives.This executive partners closely with commercial and marketing business leaders ...

Fortrea’s commercial and marketing technology ecosystem. This leader is responsible for the strategy, management, and continuous evolution of platforms that enable business development, customer engagement, proposal management, pricing, sales analytics and marketing operations across the enterprise. The Senior Director is also accountable for building and leading … marketing technology ecosystem. Through effective leadership, talent development, succession planning, and organizational design, this role ensures the team possesses the capabilities, capacity, and engagement necessary to deliver business value, drive innovation, and support Fortrea's long-term growth objectives. This executive partners closely with commercial and marketing business leaders ...

service while driving operational improvements across the business.You'll work closely with senior leadership to improve service delivery processes, develop high-performing teams, strengthen customer relationships, and support the continued growth of the organisation.This is an excellent opportunity for someone who enjoys balancing people leadership, customer engagement, service performance, and operational improvement.What You'll Be DoingLeading and developing Service Desk and Professional Services teamsDriving service performance, customer satisfaction, and operational excellenceActing as a senior escalation point for key customer issuesBuilding strong relationships with customers and internal stakeholdersMonitoring and improving service KPIs, SLAs, and reportingSupporting ...

turn retail visions into reality by providing expert guidance and cutting-edge technologies. We help Retailers navigate obstacles and accelerate their growth, reimagining customer engagement. As a Technical Specialist, you'll have the opportunity to work on complex customer projects, collaborate with experienced technology professionals, and play … Ireland. Acting as the technical lead on implementation projects, you'll bridge the gap between solution design and successful delivery, ensuring customer requirements are translated into scalable, secure and supportable solutions. Working closely with Solution Architects, Business Analysts and Project Managers, you'll lead customers through technical discovery, implementation ...

data strategy, automation tools, and AI-driven solutions. Help customers align technology with business outcomes using Softcat's consultative framework. Solution Design & Technical Engagement Lead discussions around data platforms, analytics, AI, and automation. Stay up to date with emerging technologies and trends in AI, Automation, and data platforming. Customer Engagement & Account Strategy Support high-value Public Sector organisations.Collaborate with Account Managers to deliver rich customer experiences. Collaboration & Enablement Partner with cross-functional teams and external vendors to ensure seamless delivery. Work closely with Oakland to drive services sales. Service Delivery Oversight Coordinate with Professional Services ...

experience with SAP S/4HANA data migration and implementation projects.Experience with SAP Integration Suite and other integration tools.Ability to manage long-term customer engagements and deliver successful outcomes.Excellent communication and stakeholder management skills.Strong analytical and problem-solving abilities.Experience in providing production support and maintaining system uptime.Location: LeedsHours: Full ...

production environments is highly desirable. Artificial Intelligence Ethics - A passion for ethical AI, model governance, and secure ML operations. Excellent communication and customer engagement skills Innovators Mentality - An innovator and change agent who keeps up to date with the latest trends and developments in data engineering and cyber ...

Fortrea is seeking a Senior Director of Commercial and Marketing Technology Platforms to shape and deliver the global platforms that enable business development, customer engagement, pricing, and marketing operations. You will lead a high-performing team of product managers, platform leaders, engineers, and technologists, partnering with business leaders ...

Doing: Define and own the product vision, roadmap and long-term strategy. Take full ownership of the product backlog, ensuring priorities are aligned with customer needs and business goals. Lead product discovery activities, including customer interviews, feedback sessions and market research. Translate customer and commercial insights into … engineering teams. Work closely with development teams throughout the delivery lifecycle, supporting agile ceremonies and driving successful outcomes. Make informed prioritisation decisions that balance customer value, technical feasibility and commercial impact. Track product performance through KPIs and OKRs, using data to guide decision-making. Collaborate with sales, customer ...

more companies you’ll help change.You’ll drive adoption of Simpro Group’s AI back-office solutions across our existing customer base by combining deep product expertise with relentless customer engagement. You’ll show customers – in their numbers and in their language – how AI can meaningfully improve profitability. … trusted expert customers rely on to reinvent how their back office runs.What You’ll DoIntroduce AI as the back-office engine that can transform customer profitability - bringing the technical firepower, demos, and direct engagement that turns interest into adoption.Be the product authority in the room, connecting ...

Demand Generation Manager within the Technology & Telecoms industry, you'll design and execute impactful marketing campaigns to drive lead generation and customer engagement. Working closely with cross-functional teams, you'll play a key role in shaping and delivering strategies that support business growth. Client Details The company operates … ensure efficient use of resources. Track and report on key metrics to measure the success of campaigns. Identify and implement new opportunities for customer acquisition and retention. Keep up-to-date with industry trends and best practices in demand generation. Profile A successful Demand Generation Manager should have: * Proven ...