5 of 5 Customer Engagement Jobs in Leeds

In 2022 we built out an exciting SIEM/SOAR and ManagedDetection and Response service called SEP2.security, built upon Google CloudSecurity's Chronicle stack. Due to customer demand, we are now looking to hire aPrincipal Cyber Security Engineer to join this every growing team. The Security Intelligence Services team, that this role issituated in, provides security monitoring and use … case/playbook implementationon customer tenants, with a strong focus on customer satisfaction. This rolegoes beyond pure analysis to include significant customer engagement to ensurelong-term client retention. This is a full-time position that can be performed fullyremotely from the United Kingdom, or for those local to the West Yorkshire areaa hybrid role, with occasional … engagements with managed clients, internal teams, and externalpartners to assess security requirements and develop effective solutions. Detectionrule creation, log source onboarding, tuning and building response plans/playbooks. Respondto customer requests for security monitoring and recommend/devisedetection rules. Supportingboth in-life services as well as new customers. Investigatecomplex security events and alerts. Researchthreats and vulnerabilities. Helpto support and More ❯

We are seeking a motivated and detail-oriented apprentice to support our dynamic professional services team. This role offers a unique opportunity to gain hands-on experience in customer engagement, solution design, and proposal development within a fast-paced technology environment. Role As a professional services team apprentice, you will play a key supporting role in helping the … team deliver high-quality customer engagements. You'll gain exposure to enterprise technology solutions, assist in preparing client-facing materials, and learn how to translate customer needs into tailored service offerings. This is an excellent opportunity to build foundational skills in sales engineering, solution design, and customer interaction. Communication and Correspondence: Responding to emails, phone calls, and … hoc administrative tasks Assisting with internal award processes or business continuity efforts Learning and Development: Participating in training sessions and shadowing experienced staff Developing knowledge of business operations and customer service Taking initiative to improve processes and contribute ideas These apprenticeships are designed to build foundational skills in business administration. Duties and Responsibilities: Support the team in gathering customer More ❯

Data Services and ETL tools such as Syniti. Strong stakeholder management and communication skills. Analytical problem solver with experience leading end-to-end SAP implementations. Confident managing long-term customer engagements and driving successful project delivery. Join a business driving real digital transformation — where your technical expertise and architectural insight will shape the future of enterprise systems. More ❯

Device Lifecycle) Intern. As an Intern in the Technical & Services area you'll be: Join a specialist team and take on meaningful responsibilities and duties Support technical projects and customer engagements Collaborate and engage across departments to deliver top-tier service Build key skills such as technical knowledge, communication, time management, prioritisation and organisation Work with other Softcat Interns More ❯

digital transformation and are proud to be a Summit level Salesforce Partner and Advanced tier AWS Partner with 15 years of proven experience developing solutions, supporting services, and driving customer success. Our certified consultants and developers build future‐proof, innovative cloud solutions and provide managed services to sectors like health, transport, telecoms, social housing amongst others. This is an … our Lead MuleSoft Consultants to be ‘hands-on’ and able to make an immediate impact by providing solution input when required and able to lead on a variety of customer engagements. Key Responsibilities Include: Lead the end-to-end design and delivery of MuleSoft APIs, integrations, event-driven flows, and orchestration layers, ensuring performance, scalability, error handling and monitoring. More ❯