Leeds, England, United Kingdom Hybrid / WFH Options
SPG Resourcing
Company Overview: SPG have been approached by a leading financial services organisation, to hire them a Solutions Architect to work within the Customer Channels Domain. This domain is responsible for all customer facing channels such as: Mobile App, Website etc as well as the customerengagement telephony solutions. About this role: Working within the Customer Channels Domain, you will be instrumental in designing and implementing technology solutions to help the business achieve it's strategic goals. Collaborating closely with Technical Product Owners, Business Leads, and other Architects, you will design fit-for-purpose technical … standards, emphasizing security and reliability. Develop balanced and pragmatic designs that cater to future business needs while maintaining current products. Lead architecture within the Customer Channels Domain, covering customer-facing channels, test, and robotics automation. Enable Omni Channel capabilities, focusing on integration patterns and API approaches. Collaborate with more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Context
and drive the product vision, strategy, and roadmap for our loan management applications, aligning with company goals and market trends. Conduct market research, gather customer feedback, and analyze industry trends to inform product direction and priorities. Feature Prioritization and Development: Work closely with engineering, design, and other stakeholders to … prioritize features and enhancements based on customer needs, market demand, and business impact. Translate customer requirements into clear user stories and product requirements for development teams. Collaboration with Marketing: Partner with the marketing team to develop compelling product messaging and collateral that effectively communicates the value proposition of … our loan management solutions. Contribute to marketing campaigns, sales enablement materials, and go-to-market strategies to drive product adoption and market penetration. CustomerEngagement and Feedback: Engage with customers through interviews, surveys, and feedback sessions to understand their pain points, challenges, and opportunities. Advocate for customermore »
be at the heart of business-critical projects and play a key role in one of the largest Microsoft Dynamics 365 Finance & Operations and CustomerEngagement transformation programmes in Europe, working to replace several heritage systems globally. On offer is the chance for development both within the project more »
and innovation. They are looking to recruit an experienced Dialler Manager. You will be responsible for all communication platforms and involved in researching emerging customerengagement technologies. Key skills and experience: 3+ years as a Dialler Manager Experienced working in a call centre environment Experienced in analysing large more »
Leeds, England, United Kingdom Hybrid / WFH Options
TRIA
talented Technical Product Manager to manage and lead a number of different areas and projects within the organisation. What we are looking for? Supporting customerengagement with our innovation lab to drive things forward in terms of figuring out our market fit for our products and services Knowledge more »
to support, guide and help at every stage. As you gain experience and knowledge, we will help you grow your certifications and experience delivering customer solutions. You will be working with some of the best people in the industry who are there to help and support you on your … We want our Lead Salesforce Consultants to be ‘hands-on’ when necessary and be able to provide overall leadership when required, comfortable leading on customer engagements, acting as the main interface between the customer and team as well as the ability to deliver excellent communication within the team more »