7 of 7 Customer Engagement Jobs in Leeds

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the Team The Customer Engagement team acts as a centre of excellence for the LexisNexis® RiskNarrative® product, responsible for delivering Strategic Engagement Services to customers throughout their lifecycle. RiskNarrative brings powerful automation under total control, uniting fraud detection, financial crime … prevention, compliance and risk management across the entire customer lifecycle for our customers. About the Role You will support the ongoing management and optimisation of existing customers of RiskNarrative. You will be responsible for the coordination and delivery of technical and operational activity. This involves working cross functionally with Sales, Product Management, Software Engineering, Professional Services and Support. Responsibilities More ❯

Position Summary The Solutions Architect - Network role is to ensure and enhance a culture of solution and design excellence to create award winning customer solutions across our technical practices. The Solutions Architect - Network will serve along with a small team as solution/technical advisor for Claranet’s solutions, providing guidance and support on technology solutions that meet their … business objective and ensures superior customer experience. Role Mission Claranet’s strategy is to build long-term, trusted relationships with its customers by delivering market-leading, integrated managed services. The Solutions Architect - Network will serve as a technical advisor for Claranet’s solutions. Objectives and Key Results To create increased win probability in customer opportunities through the ability … To ensure that Network products and services are designed to the leading market standards, using where possible, repeatable designs. To serve as the Solutions Architect - Network aligned to agreed customer opportunities where hybrid solutions are required and provide guidance and support on technology solutions that meet the clients' business objectives. To develop and maintain relationships with key stakeholders of More ❯

methodically qualifying, accurately forecast revenue and deal progress, and provide regular updates to senior management. Ensure a smooth handover of won business to the Client Services and Delivery teams Customer Engagement: Cultivate and maintain strong relationships with C-level executives and other key stakeholders in target organisations. Understand their business needs, challenges, and priorities to recommend appropriate solutions … regulators in the US is highly desirable Strategic thinker: Strong analytical and strategic thinking skills, with the ability to identify opportunities, assess risks, and propose solutions that align with customer needs and organisational goals and be able to articulate the value that it would deliver Technology Expertise Understanding of digital technologies and their application within the iGaming sector. This … AWS, Azure, Google Cloud) for scalability, cost-efficiency, and innovation Software Development Methodologies (DevOps, Agile, Scrum), Containerisation, and API Development Cloud Migration, Operations (FinOps, AIOps), Application Modernisation, and Integration Customer experience and strategy opportunities within the iGaming space What we'll offer you: At CreateFuture, we challenge ourselves to go beyond the obvious and we care deeply about our More ❯

looking for a Geospatial Insight & Analytics Manager to join their data function. The team plays a crucial role in using location-based data to drive smarter, faster commercial and customer decisions, and this role will lead high-impact projects across location planning, network design, and targeted marketing. The Role This is a rare opportunity to shape the future of … teams. Key Responsibilities: Spatial Insight & Strategic Decision Support Translate business questions into geospatial data-driven insight Use spatial modelling to solve problems around store planning, network optimisation, and targeted customer engagement Identify whitespace opportunities based on demographics, mobility, and purchasing behaviour Advanced Geospatial Analytics Apply tools like Databricks, ArcGIS, SQL, and Python to build models, test hypotheses, and … scale geospatial insight Integrate datasets like HST (High Street Trading), customer segmentation, and footfall into spatial analysis workflows Conduct segmentation and clustering work to highlight geographical patterns Stakeholder Engagement & Storytelling Build dashboards and data visualisations that clearly communicate insights Collaborate with non-technical stakeholders to translate complex spatial data into business recommendations Present analysis at senior levels and More ❯

well-known holiday park provider that are wanting to expand their Digital Trading and Product Management team. This team provides a crucial role in transforming their digital platforms, driving customer engagement, boosting conversions and providing a seamless customer booking experience. We are seeking a UI Designer to join this growing in-house team. You’ll be responsible … for helping share and enhance the user interface of the ecommerce and customer account platforms, collaborating with the wider Design & Product teams to creative user journeys that drive performance. As UI Designer, you will be responsible for: Designing user friendly interfaces across web and mobile platforms for booking journeys, customer account and post-booking experiences. Translating wireframes, research … insights and business requirements into UI solutions, Working to maintain consistency across platforms whilst solving customer problems, Collaborating with the wider design and product teams to bring designs to life. Participating in feedback sessions and design critiques and actioning these outcomes quickly. Supporting ongoing CRO activity by designing AB test variants that align with both data insights and brand More ❯

subject or relevant industry experience UK resident with a valid driving licence (own transport beneficial) Why Join Us? Full training provided, making it ideal for engineers moving into a customer-facing role Competitive salary and benefits based on experience A varied role combining technical problem-solving, customer engagement, and business development Opportunity to work with cutting-edge More ❯

will be responsible for service implementation of hardware installation and network/security configurations in a hands - on capacity . This role has a strong focus on being a customer facing technical engineer primarily focused on UK customers, with international service delivery as required . The role will involve regular travel and can be home-based or based in … cabling, management configuration and licensing of product Can understand statement of work documentation created by SEP2 containing a set of project deliverables Will be available to travel out to customer site locations as required , including multi-day projects with overnight stopover , if required Is willing to take on new technologies and become effective in updating skill sets as the … per project The ability to troubleshoot complex network/security scenarios , resulting in either a resolution of the configuration on the to-be-installed device, or recommendations to the customer surrounding their wider network topology Contribute to learning and development by aiming to be Check Point Certified Master Elite (CCSM Elite) helping to demonstrate technical excellence with Check Point More ❯