23 of 23 Customer Engagement Jobs in West Yorkshire

dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯

future of our systems and services. This is a key role where you’ll lead the design and delivery of Dynamics 365 solutions — with a particular focus on the Customer Engagement (CE) module. You’ll work closely with technical teams and business stakeholders to create smart, scalable systems that support both current operations and future growth. What you More ❯

future of our systems and services. This is a key role where you’ll lead the design and delivery of Dynamics 365 solutions — with a particular focus on the Customer Engagement (CE) module. You’ll work closely with technical teams and business stakeholders to create smart, scalable systems that support both current operations and future growth. What you More ❯

and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration of the sales cycle — from … prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed We’re looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively identify opportunities, conduct outreach, and drive deals through the funnel, owning … prospects base, and maintaining consistent activity levels Building and managing your own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities Liaising customer relationships with Revolut internal stakeholders to ensure a smooth experience, from getting started to daily usage Being autonomous to effectively balance your time (prospect vs. close vs. upsell), activate More ❯

change and continuous improvement. Explores options beyond current practice and assumptions. Enables identified improvements to be implemented for maximum benefit. Identifies and shares new or emerging areas of service. Customer care: Champions the customer's current and potential needs to drive organizational service delivery. Establishes and maintains long-term stakeholder relationships. Commercial awareness: Monitors the external environment to … to senior management. Sound analytical and problem-solving skills. Strong interpersonal skills. Effective communication skills, both written and oral. Evidence of being an effective team player. Demonstrate commitment to customer engagement and support. Evidence of delivering to tight deadlines and managing competing priorities. Ability to remain calm in challenging situations. Computer Operations. Systems/Web Programming (PHP/ More ❯

to create technical assets to improve team efficiency (e.g., Postman collections, automation scripts, web tools). Ability to work collaboratively across product and engineering teams to drive a seamless customer experience. Self-motivated and proactive, with strong problem-solving and analytical skills. Ability to work in a fast-paced, dynamic environment. Willingness to travel as needed to support customer engagements and internal workshops. Iterative, customer-centric exploration of problems and solutions. Understanding of business goals and strategy, competitor analysis, business rules, legislation, and constraints. Application of design thinking to determine the best solution. Requirements definition and elicitation techniques, resolving conflicting requirements, validating requirements across multiple stakeholders while considering impact on the customer and product. Accurate, unambiguous More ❯

to create technical assets to improve team efficiency (e.g., Postman collections, automation scripts, web tools). Ability to work collaboratively across product and engineering teams to drive a seamless customer experience. Self-motivated and proactive, with strong problem-solving and analytical skills. Ability to work in a fast-paced, dynamic environment. Willingness to travel as needed to support customer engagements and internal workshops. Iterative, customer-centric exploration of problems and solutions. Understanding of business goals and strategy, competitor analysis, business rules, legislation, and constraints. Application of design thinking to determine the best solution. Requirements definition and elicitation techniques, resolving conflicting requirements, validating requirements across multiple stakeholders while considering impact on the customer and product. Accurate, unambiguous More ❯

Tech Lead to join a dynamic team driving innovation in the retail sector. This is your chance to work on impactful solutions, mentor developers, and shape the future of customer engagement. What You’ll Do: Lead the design and development of Salesforce Service Cloud solutions. Translate business needs into scalable technical solutions. Build custom applications using Apex, Visualforce, and More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, About the team: The data analyst team collaborates with the Data Services Team Lead and cross-functional teams to deliver high-quality, compliant, and actionable insights, while maintaining standardized processes and documentation to drive efficiency. About the role: You will be responsible for analyzing, interpreting … and presenting data to support the organization's data-driven products and services, including customer-facing dashboards and regulatory datasets. Responsibilities: Set up and manage QuickSight dashboard user accounts Create and maintain internal dashboards and reports Deliver custom data extracts for clients Support regulatory audits with compliant datasets Develop and manage automated alert reports (like Error reporting) Investigate and More ❯

deep technical expertise, strong partnerships, and our unique platform, Clevr360 , which puts data and insight at your fingertips. We don’t just sell solutions; we co-create success. Our Customer Technology Partnership model means we work side-by-side with our clients to deliver services that flex with their needs and drive lasting outcomes. What sets us apart isn … colleagues and clients, ensuring our solutions meet real-world needs and are delivered with excellence, insight, and care. This role is responsible for building and maintaining strong, long-lasting customer relationships, driving sales growth to hit sales targets, cross selling and up selling across the full CloudClevr portfolio whilst retaining existing business and minimising customer churn and revenue … grow strong relationships with key stakeholders and decision-makers Drive sales growth through cross-selling and upselling across the full CloudClevr portfolio Proactively manage churn and revenue erosion, ensuring customer retention Consistently achieve or exceed sales targets and KPIs Accurately forecast and maintain a pipeline of opportunities (minimum 300% coverage of target) Use CloudClevr’s sales methodology and tools More ❯

Manager – Remote First | £60K + Car Allowance + Bonus | Salesforce & Pardot Expert | UK Based 🚀 Are you a CRM powerhouse ready to take the reins and shape the future of customer engagement? We’re partnering with a leading brand in the lifestyle sector that’s investing heavily in digital transformation. They’re looking for a hands-on CRM Manager … to join their growing team and play a pivotal role in driving customer engagement and retention. 💼 The Role This is a remote-first opportunity (UK-based only), with monthly meet-ups in London . You’ll be the go-to expert for all things CRM, owning the roadmap, driving strategy, and delivering campaigns that make a real impact. … ll also have the exciting opportunity to build and lead your own team as the function scales. 🎯 What You’ll Be Doing Leading CRM strategy and execution across the customer lifecycle Owning Salesforce and Pardot platforms – this is non-negotiable Collaborating with marketing, sales, and digital teams to drive engagement and conversion Getting hands-on with data, segmentation More ❯

subject or relevant industry experience UK resident with a valid driving licence (own transport beneficial) Why Join Us? Full training provided, making it ideal for engineers moving into a customer-facing role Competitive salary and benefits based on experience A varied role combining technical problem-solving, customer engagement, and business development Opportunity to work with cutting-edge More ❯

return on investment Create and optimise product listings, following best practices to achieve maximum visibility and sales Build and manage a review generation program to enhance product credibility and customer engagement Work with the Global Amazon Marketing team to support asset creation for new listings, A+ content and brand page updates Conduct competitor research to identify growth opportunities … to optimise performance, including price adjustments, packaging changes and promotional campaigns Develop strategies to increase sales, reduce costs, and drive conversion rates for products, including through pricing optimisation, PPC, customer communications, packaging adjustments and more Partner with internal teams to develop go-to-market strategies and ensure successful product launches Work closely with supply chain teams to ensure products More ❯

looking for a Geospatial Insight & Analytics Manager to join their data function. The team plays a crucial role in using location-based data to drive smarter, faster commercial and customer decisions, and this role will lead high-impact projects across location planning, network design, and targeted marketing. The Role This is a rare opportunity to shape the future of … teams. Key Responsibilities: Spatial Insight & Strategic Decision Support Translate business questions into geospatial data-driven insight Use spatial modelling to solve problems around store planning, network optimisation, and targeted customer engagement Identify whitespace opportunities based on demographics, mobility, and purchasing behaviour Advanced Geospatial Analytics Apply tools like Databricks, ArcGIS, SQL, and Python to build models, test hypotheses, and … scale geospatial insight Integrate datasets like HST (High Street Trading), customer segmentation, and footfall into spatial analysis workflows Conduct segmentation and clustering work to highlight geographical patterns Stakeholder Engagement & Storytelling Build dashboards and data visualisations that clearly communicate insights Collaborate with non-technical stakeholders to translate complex spatial data into business recommendations Present analysis at senior levels and More ❯

working with some of the most recognised brands in the UK and beyond. Our mission is to drive meaningful change through technology—and that includes helping our clients build customer loyalty that lasts. What this role offers you: Opportunities to lead innovative loyalty program solutions A collaborative environment with continuous learning and development The chance to work with diverse … Loyalty Solution Architect , your primary focus will be designing, implementing, and optimising loyalty programs using Salesforce Marketing Cloud and related platforms. You’ll play a strategic role in shaping customer engagement strategies through scalable, secure, and high-performing loyalty solutions. Key Responsibilities Architect and implement loyalty program strategies within Salesforce Marketing Cloud Design loyalty features such as point … Experience Cloud, Health Cloud, and Salesforce Industries (Vlocity/Omnistudio) Strong data modeling and API integration skills Familiarity with CI/CD practices and tools Excellent communication and stakeholder engagement skills What We Offer Competitive salary and benefits package Pension, healthcare, life assurance, laptop, and phone Access to extensive training resources and corporate discounts More ❯

About the Company Our clients are leading technical service and aftermarket support partners for top technology brands. We offer a range of pre-sales and aftermarket technical services, including customer helpdesk and support, field repairs, preventive maintenance, warranty management, workshop repair, inventory, and logistics. Our expertise spans across various technologies such as printers, customer engagement technology, handheld … mechanical equipment within the Print on Demand industry, including photocopiers, colour laser/inkjet printers, production printers, and digital presses (Fujifilm, Ricoh, Konica Minolta, Xerox, Sharp, Canon). Excellent customer service and communication skills, along with a willingness to learn new and emerging technologies, are essential. Key Responsibilities Repairs: Office printers and photocopiers Installation and Maintenance: Production printers Additional … Xerox, Sharp, Canon) Background in the office equipment industry Strong technical skills in electronics and mechanics Proficiency in IT, including networking devices and setting up scanning functions First-class customer service with previous customer-facing experience Education and Experience Good standard of secondary education Proficiency in Microsoft Word and Excel Certification in Mechanical and Electrical/Electronics Ideally More ❯

+ bonus Orbition Group are deighted to partner with a major player in the travel and leisure sector, renowned for their innovative approach to digital experiences and customer engagement. This is an opportunity to work with cross-functional teams to identify areas where Data Science techniques can be used to produce insights quickly to add significant value for the More ❯

for a seasoned Salesforce Marketing Cloud Architect with proven experience in loyalty program design and implementation . This position sits within a high-performing team shaping the future of customer engagement. You will be responsible for designing scalable, secure, and high-performing loyalty solutions, retrofitting business requirements in the EBS landscape, and integrating Salesforce Marketing Cloud with other enterprise More ❯

for a seasoned Salesforce Marketing Cloud Architect with proven experience in loyalty program design and implementation . This position sits within a high-performing team shaping the future of customer engagement. You will be responsible for designing scalable, secure, and high-performing loyalty solutions, retrofitting business requirements in the EBS landscape, and integrating Salesforce Marketing Cloud with other enterprise More ❯

new business sales within the contact centre technology and services space. Youll be responsible for identifying, engaging, and converting new clients while offering a comprehensive portfolio of cloud-based customer engagement , Microsoft Teams voice , and AI-driven contact centre solutions. This is an exciting opportunity to join a forward-thinking technology provider offering integrated solutions across contact centre … services . Youll play a critical role in scaling sales through lead generation, relationship building, and strategic outreach. Key Responsibilities Drive new business acquisition in the contact centre and customer experience space Identify, qualify, and engage prospective clients across mid-market and enterprise segments Sell a range of CCaaS and AI-enhanced collaboration solutions Generate and manage a pipeline … with contact centre industry trends , competitor offerings, and buyer behavior What Were Looking For Experience in new business sales within IT, UC, or contact centre industries Proven success selling customer engagement , voice , or collaboration platforms (e.g., Microsoft Teams, CCaaS, VoIP) Experience selling professional or managed services Comfortable cold calling, prospecting, and opening new conversations Consultative approach with strong More ❯

new business sales within the contact centre technology and services space. Youll be responsible for identifying, engaging, and converting new clients while offering a comprehensive portfolio of cloud-based customer engagement , Microsoft Teams voice , and AI-driven contact centre solutions. This is an exciting opportunity to join a forward-thinking technology provider offering integrated solutions across contact centre … services . Youll play a critical role in scaling sales through lead generation, relationship building, and strategic outreach. Key Responsibilities Drive new business acquisition in the contact centre and customer experience space Identify, qualify, and engage prospective clients across mid-market and enterprise segments Sell a range of CCaaS and AI-enhanced collaboration solutions Generate and manage a pipeline … with contact centre industry trends , competitor offerings, and buyer behavior What Were Looking For Experience in new business sales within IT, UC, or contact centre industries Proven success selling customer engagement , voice , or collaboration platforms (e.g., Microsoft Teams, CCaaS, VoIP) Experience selling professional or managed services Comfortable cold calling, prospecting, and opening new conversations Consultative approach with strong More ❯

everyday challenges. Our mission is to turn retail visions into reality by providing expert guidance and cutting-edge technologies. We help retailers navigate obstacles and accelerate their growth, reimagining customer engagement. Innovation drives retail success, so we invest in future technologies to keep pace with evolving customer expectations. We work closely with clients to develop strategies and solutions … promoting and selling Toshiba's comprehensive software, hardware, and services portfolio to both existing and new customers. You'll be a focused, goal-oriented communicator, passionate about delivering exceptional customer service. WHY JOIN US: This is an exciting time to join Toshiba in the UK! We've achieved significant wins and are evolving from a predominant hardware company to … consultative sales approach applied over more than 5 years of professional experience. Experience in selling holistic solutions into retail, combining software, hardware, and services. Energetic & entrepreneurial seller with a customer-focused mindset. Demonstrated success in previous sales roles within the technology market; proven experience in retail is a strong plus. Ability to engage and influence using consultative sales methodologies. More ❯

will be responsible for service implementation of hardware installation and network/security configurations in a hands - on capacity . This role has a strong focus on being a customer facing technical engineer primarily focused on UK customers, with international service delivery as required . The role will involve regular travel and can be home-based or based in … cabling, management configuration and licensing of product Can understand statement of work documentation created by SEP2 containing a set of project deliverables Will be available to travel out to customer site locations as required , including multi-day projects with overnight stopover , if required Is willing to take on new technologies and become effective in updating skill sets as the … per project The ability to troubleshoot complex network/security scenarios , resulting in either a resolution of the configuration on the to-be-installed device, or recommendations to the customer surrounding their wider network topology Contribute to learning and development by aiming to be Check Point Certified Master Elite (CCSM Elite) helping to demonstrate technical excellence with Check Point More ❯