Dynamics 365 Functional Consultant/Developer Belfast, Northern Ireland Posted on 14/03/2025 We are seeking ambitious, self-motivated graduates to join our expanding Business Applications (CustomerEngagement) team with a passion to deliver projects on time and on budget within an Agile development team using the latest technologies. Limited supervision and direction are required … for these individuals to deliver results. KEY RESPONSIBILITIES Contribute to technical analysis, solution design, user experience design, development, testing, implementation and deployment of Dynamics 365 Business Applications (CustomerEngagement); Apply change control processes; Provide training and guidance to end-users; Report to manager on project progress; Create and maintain relevant documentation; Assist in solution reviews to maintain project … positive "can do" attitude; Bachelor (Hons) degree in a business or computing related degree OR a clear and proven track record of success with Microsoft Dynamics 365 Business Applications (CustomerEngagement). REQUIREMENTS - DESIRED Microsoft Certified Professional (preferably with awards in the last 2 years); Experience of Agile methodologies; Experience in Microsoft Azure, Microsoft SharePoint, Microsoft Dynamics More ❯
people. That's why we're a leader in next-generation cybersecurity. Protection Starts with People. The Role Proofpoint is seeking a proactive, organized and experienced individual with excellent customer service and project management skills to join the Professional Services team. Your customer-facing role will include planning and managing midsized to extremely large, complex engagements. You will … be responsible for setting customer expectations, planning projects, facilitating communications, managing escalations, and driving projects to successful completion. Your day-to-day Engage with new and existing enterprise customers in a technical project management capacity. Work with the project teams to create detailed project plans and drive them to completion. Track and manage project dependencies, work progress, project risks … and working meetings. Ensure plans are aligned with resources, company objectives, and technical standards. Ensure plan objectives and milestones are clearly defined and attainable. Provide regular status reports to customer and management (including executives) as necessary Manage (typically 10-20) projects simultaneously and ensure that project needs are being met and processes are being followed. Work collaboratively with other More ❯
Customer Success Manager - Belfast (please only apply if you are based in Belfast) As a Scaled Customer Success Manager, you will provide support to our customers via digital communication channels, ensuring a smooth and effective customer experience. You will leverage your cybersecurity knowledge and expertise in R7 products and solutions to maximize customer value from their … R7 investment. About the Team The Scaled Customer Success Team is a vital part of Rapid7's Customer Success organization, designed to deliver a world-class experience to our scaled customers. This global team uses technology, automation, and data-driven processes to efficiently scale while maintaining personalized interactions. The team manages both assigned customers and supports a one … to-many model, focusing on onboarding, customer health, and product adoption. They proactively reach out based on health and adoption signals, designing digital lifecycle programs to ensure consistent, proactive customer engagement. About the Role We seek a Scaled Customer Success Manager to support our customers through digital channels, ensuring a seamless experience. Responsibilities include responding to inquiries More ❯
new business sales within the contact centre technology and services space. Youll be responsible for identifying, engaging, and converting new clients while offering a comprehensive portfolio of cloud-based customerengagement , Microsoft Teams voice , and AI-driven contact centre solutions. This is an exciting opportunity to join a forward-thinking technology provider offering integrated solutions across contact centre … services . Youll play a critical role in scaling sales through lead generation, relationship building, and strategic outreach. Key Responsibilities Drive new business acquisition in the contact centre and customer experience space Identify, qualify, and engage prospective clients across mid-market and enterprise segments Sell a range of CCaaS and AI-enhanced collaboration solutions Generate and manage a pipeline … with contact centre industry trends , competitor offerings, and buyer behavior What Were Looking For Experience in new business sales within IT, UC, or contact centre industries Proven success selling customerengagement , voice , or collaboration platforms (e.g., Microsoft Teams, CCaaS, VoIP) Experience selling professional or managed services Comfortable cold calling, prospecting, and opening new conversations Consultative approach with strong More ❯
new business sales within the contact centre technology and services space. Youll be responsible for identifying, engaging, and converting new clients while offering a comprehensive portfolio of cloud-based customerengagement , Microsoft Teams voice , and AI-driven contact centre solutions. This is an exciting opportunity to join a forward-thinking technology provider offering integrated solutions across contact centre … services . Youll play a critical role in scaling sales through lead generation, relationship building, and strategic outreach. Key Responsibilities Drive new business acquisition in the contact centre and customer experience space Identify, qualify, and engage prospective clients across mid-market and enterprise segments Sell a range of CCaaS and AI-enhanced collaboration solutions Generate and manage a pipeline … with contact centre industry trends , competitor offerings, and buyer behavior What Were Looking For Experience in new business sales within IT, UC, or contact centre industries Proven success selling customerengagement , voice , or collaboration platforms (e.g., Microsoft Teams, CCaaS, VoIP) Experience selling professional or managed services Comfortable cold calling, prospecting, and opening new conversations Consultative approach with strong More ❯
key role in feature discovery, gathering detailed requirements, and help shape the product roadmap as our client scales their innovative software product. You'll play an integral role in customerengagement, cross-team coordination, and delivery oversight. The Person You'll have prior commercial experience as a product owner, or in a business analyst role, ideally within a More ❯
