3 of 3 Customer Engagement Jobs in Nottinghamshire

whole. The ideal candidate will have the following skills/experience: - At least 12 month's experience of IT support - Excellent user/customer engagement skill - Experience of supporting Microsoft packages - Knowledge of LAN/WAN and Active Directory - Previous project and project co-ordination experience would ...

basis: As a Tier 2 Cyber Security Analyst, youll work within the CSOC to detect, investigate, and respond to advanced security threats across customer environments. Youll support the CSOC Manager with day-to-day operations, act as a technical escalation point for analysts, and provide out-of-hours escalation … will continue to evolve as AI-driven detection, automation, and response capabilities are introduced. You will: Investigate, triage, and respond to security alerts across customer environments Support the tuning and maintenance of SIEM detection rules alongside senior analysts Carry out proactive threat analysis and support threat-hunting activities ...

basis: As a Tier 3 Cyber Security Analyst, youll work within the CSOC to detect, investigate, and respond to advanced security threats across customer environments. Youll support the CSOC Manager in day-to-day operations, act as a technical escalation point for analysts, and provide out-of-hours escalation … will continue to evolve as AI-driven detection, automation, and response capabilities are introduced. You will: Develop, tune, and maintain SIEM detection rules across customer environments Conduct proactive threat hunting and threat intelligence research Act as a senior escalation point for Cyber Security Analysts Coach and mentor analysts, supporting ...