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14 of 14 Customer Engineer Jobs in the Midlands
Customer Support Engineer - Tier 3 - Nottingham Role Purpose: Location - Ruddington, Nottinghamshire Department - Customer Function - Support Working pattern - Hybrid, three days a week at HQ (Tuesday, Wednesday, Thursday) Benefits - Benefits at Ideagen Are you passionate about delivering exceptional technical support and driving product excellence? We’re looking for a Tier 3 Customer Success Engineer to join … via phone, email, chat, and Zendesk. Own the technical support lifecycle for strategic products. Represent Support in the development lifecycle, feeding back key insights. Resolve complex technical issues across customer sites and hosting environments. Collaborate with Sales, Project Management, and Customer Success to ensure consistency and satisfaction. Act as the highest escalation point for technical queries. Mentor Tier … and Tier 2 engineers to share expertise and build capability. Skills and Experience: Proven experience in a Support or Service Desk environment, acting as an escalation point. Passionate about customer service and technical problem-solving. Excellent organisational skills and ability to manage shifting priorities. Strong troubleshooting skills and ability to explain complex issues clearly. Solid understanding of relational databases More ❯
Warsop, Nottinghamshire, UK
Customer Support Engineer - Tier 3 - Nottingham Role Purpose: Location - Ruddington, Nottinghamshire Department - Customer Function - Support Working pattern - Hybrid, three days a week at HQ (Tuesday, Wednesday, Thursday) Benefits - Benefits at Ideagen Are you passionate about delivering exceptional technical support and driving product excellence? We’re looking for a Tier 3 Customer Success Engineer to join … via phone, email, chat, and Zendesk. Own the technical support lifecycle for strategic products. Represent Support in the development lifecycle, feeding back key insights. Resolve complex technical issues across customer sites and hosting environments. Collaborate with Sales, Project Management, and Customer Success to ensure consistency and satisfaction. Act as the highest escalation point for technical queries. Mentor Tier … and Tier 2 engineers to share expertise and build capability. Skills and Experience: Proven experience in a Support or Service Desk environment, acting as an escalation point. Passionate about customer service and technical problem-solving. Excellent organisational skills and ability to manage shifting priorities. Strong troubleshooting skills and ability to explain complex issues clearly. Solid understanding of relational databases More ❯
Customer Support Engineer - Tier 3 - Nottingham Role Purpose: Location - Ruddington, Nottinghamshire Department - Customer Function - Support Working pattern - Hybrid, three days a week at HQ (Tuesday, Wednesday, Thursday) Benefits - Benefits at Ideagen Are you passionate about delivering exceptional technical support and driving product excellence? We’re looking for a Tier 3 Customer Success Engineer to join … via phone, email, chat, and Zendesk. Own the technical support lifecycle for strategic products. Represent Support in the development lifecycle, feeding back key insights. Resolve complex technical issues across customer sites and hosting environments. Collaborate with Sales, Project Management, and Customer Success to ensure consistency and satisfaction. Act as the highest escalation point for technical queries. Mentor Tier … and Tier 2 engineers to share expertise and build capability. Skills and Experience: Proven experience in a Support or Service Desk environment, acting as an escalation point. Passionate about customer service and technical problem-solving. Excellent organisational skills and ability to manage shifting priorities. Strong troubleshooting skills and ability to explain complex issues clearly. Solid understanding of relational databases More ❯
Derbyshire Dales, Derbyshire, UK
Customer Support Engineer - Tier 3 - Nottingham Role Purpose: Location - Ruddington, Nottinghamshire Department - Customer Function - Support Working pattern - Hybrid, three days a week at HQ (Tuesday, Wednesday, Thursday) Benefits - Benefits at Ideagen Are you passionate about delivering exceptional technical support and driving product excellence? We’re looking for a Tier 3 Customer Success Engineer to join … via phone, email, chat, and Zendesk. Own the technical support lifecycle for strategic products. Represent Support in the development lifecycle, feeding back key insights. Resolve complex technical issues across customer sites and hosting environments. Collaborate with Sales, Project Management, and Customer Success to ensure consistency and satisfaction. Act as the highest escalation point for technical queries. Mentor Tier … and Tier 2 engineers to share expertise and build capability. Skills and Experience: Proven experience in a Support or Service Desk environment, acting as an escalation point. Passionate about customer service and technical problem-solving. Excellent organisational skills and ability to manage shifting priorities. Strong troubleshooting skills and ability to explain complex issues clearly. Solid understanding of relational databases More ❯
Braunstone, Leicestershire, UK
Customer Support Engineer - Tier 3 - Nottingham Role Purpose: Location - Ruddington, Nottinghamshire Department - Customer Function - Support Working pattern - Hybrid, three days a week at HQ (Tuesday, Wednesday, Thursday) Benefits - Benefits at Ideagen Are you passionate about delivering exceptional technical support and driving product excellence? We’re looking for a Tier 3 Customer Success Engineer to join … via phone, email, chat, and Zendesk. Own the technical support lifecycle for strategic products. Represent Support in the development lifecycle, feeding back key insights. Resolve complex technical issues across customer sites and hosting environments. Collaborate with Sales, Project Management, and Customer Success to ensure consistency and satisfaction. Act as the highest escalation point for technical queries. Mentor Tier … and Tier 2 engineers to share expertise and build capability. Skills and Experience: Proven experience in a Support or Service Desk environment, acting as an escalation point. Passionate about customer service and technical problem-solving. Excellent organisational skills and ability to manage shifting priorities. Strong troubleshooting skills and ability to explain complex issues clearly. Solid understanding of relational databases More ❯
East Staffordshire, Staffordshire, UK
Customer Support Engineer - Tier 3 - Nottingham Role Purpose: Location - Ruddington, Nottinghamshire Department - Customer Function - Support Working pattern - Hybrid, three days a week at HQ (Tuesday, Wednesday, Thursday) Benefits - Benefits at Ideagen Are you passionate about delivering exceptional technical support and driving product excellence? We’re looking for a Tier 3 Customer Success Engineer to join … via phone, email, chat, and Zendesk. Own the technical support lifecycle for strategic products. Represent Support in the development lifecycle, feeding back key insights. Resolve complex technical issues across customer sites and hosting environments. Collaborate with Sales, Project Management, and Customer Success to ensure consistency and satisfaction. Act as the highest escalation point for technical queries. Mentor Tier … and Tier 2 engineers to share expertise and build capability. Skills and Experience: Proven experience in a Support or Service Desk environment, acting as an escalation point. Passionate about customer service and technical problem-solving. Excellent organisational skills and ability to manage shifting priorities. Strong troubleshooting skills and ability to explain complex issues clearly. Solid understanding of relational databases More ❯
Customer Support Engineer - Tier 3 - Nottingham Role Purpose: Location - Ruddington, Nottinghamshire Department - Customer Function - Support Working pattern - Hybrid, three days a week at HQ (Tuesday, Wednesday, Thursday) Benefits - Benefits at Ideagen Are you passionate about delivering exceptional technical support and driving product excellence? We’re looking for a Tier 3 Customer Success Engineer to join … via phone, email, chat, and Zendesk. Own the technical support lifecycle for strategic products. Represent Support in the development lifecycle, feeding back key insights. Resolve complex technical issues across customer sites and hosting environments. Collaborate with Sales, Project Management, and Customer Success to ensure consistency and satisfaction. Act as the highest escalation point for technical queries. Mentor Tier … and Tier 2 engineers to share expertise and build capability. Skills and Experience: Proven experience in a Support or Service Desk environment, acting as an escalation point. Passionate about customer service and technical problem-solving. Excellent organisational skills and ability to manage shifting priorities. Strong troubleshooting skills and ability to explain complex issues clearly. Solid understanding of relational databases More ❯
North Warwickshire, Warwickshire, UK
Customer Support Engineer - Tier 3 - Nottingham Role Purpose: Location - Ruddington, Nottinghamshire Department - Customer Function - Support Working pattern - Hybrid, three days a week at HQ (Tuesday, Wednesday, Thursday) Benefits - Benefits at Ideagen Are you passionate about delivering exceptional technical support and driving product excellence? We’re looking for a Tier 3 Customer Success Engineer to join … via phone, email, chat, and Zendesk. Own the technical support lifecycle for strategic products. Represent Support in the development lifecycle, feeding back key insights. Resolve complex technical issues across customer sites and hosting environments. Collaborate with Sales, Project Management, and Customer Success to ensure consistency and satisfaction. Act as the highest escalation point for technical queries. Mentor Tier … and Tier 2 engineers to share expertise and build capability. Skills and Experience: Proven experience in a Support or Service Desk environment, acting as an escalation point. Passionate about customer service and technical problem-solving. Excellent organisational skills and ability to manage shifting priorities. Strong troubleshooting skills and ability to explain complex issues clearly. Solid understanding of relational databases More ❯
Hinckley & Bosworth, Leicestershire, UK
Customer Support Engineer - Tier 3 - Nottingham Role Purpose: Location - Ruddington, Nottinghamshire Department - Customer Function - Support Working pattern - Hybrid, three days a week at HQ (Tuesday, Wednesday, Thursday) Benefits - Benefits at Ideagen Are you passionate about delivering exceptional technical support and driving product excellence? We’re looking for a Tier 3 Customer Success Engineer to join … via phone, email, chat, and Zendesk. Own the technical support lifecycle for strategic products. Represent Support in the development lifecycle, feeding back key insights. Resolve complex technical issues across customer sites and hosting environments. Collaborate with Sales, Project Management, and Customer Success to ensure consistency and satisfaction. Act as the highest escalation point for technical queries. Mentor Tier … and Tier 2 engineers to share expertise and build capability. Skills and Experience: Proven experience in a Support or Service Desk environment, acting as an escalation point. Passionate about customer service and technical problem-solving. Excellent organisational skills and ability to manage shifting priorities. Strong troubleshooting skills and ability to explain complex issues clearly. Solid understanding of relational databases More ❯
North East Derbyshire, Derbyshire, UK
Customer Support Engineer - Tier 3 - Nottingham Role Purpose: Location - Ruddington, Nottinghamshire Department - Customer Function - Support Working pattern - Hybrid, three days a week at HQ (Tuesday, Wednesday, Thursday) Benefits - Benefits at Ideagen Are you passionate about delivering exceptional technical support and driving product excellence? We’re looking for a Tier 3 Customer Success Engineer to join … via phone, email, chat, and Zendesk. Own the technical support lifecycle for strategic products. Represent Support in the development lifecycle, feeding back key insights. Resolve complex technical issues across customer sites and hosting environments. Collaborate with Sales, Project Management, and Customer Success to ensure consistency and satisfaction. Act as the highest escalation point for technical queries. Mentor Tier … and Tier 2 engineers to share expertise and build capability. Skills and Experience: Proven experience in a Support or Service Desk environment, acting as an escalation point. Passionate about customer service and technical problem-solving. Excellent organisational skills and ability to manage shifting priorities. Strong troubleshooting skills and ability to explain complex issues clearly. Solid understanding of relational databases More ❯
North West Leicestershire, Leicestershire, UK
Customer Support Engineer - Tier 3 - Nottingham Role Purpose: Location - Ruddington, Nottinghamshire Department - Customer Function - Support Working pattern - Hybrid, three days a week at HQ (Tuesday, Wednesday, Thursday) Benefits - Benefits at Ideagen Are you passionate about delivering exceptional technical support and driving product excellence? We’re looking for a Tier 3 Customer Success Engineer to join … via phone, email, chat, and Zendesk. Own the technical support lifecycle for strategic products. Represent Support in the development lifecycle, feeding back key insights. Resolve complex technical issues across customer sites and hosting environments. Collaborate with Sales, Project Management, and Customer Success to ensure consistency and satisfaction. Act as the highest escalation point for technical queries. Mentor Tier … and Tier 2 engineers to share expertise and build capability. Skills and Experience: Proven experience in a Support or Service Desk environment, acting as an escalation point. Passionate about customer service and technical problem-solving. Excellent organisational skills and ability to manage shifting priorities. Strong troubleshooting skills and ability to explain complex issues clearly. Solid understanding of relational databases More ❯
Sutton-In-Ashfield, Nottinghamshire, UK
Customer Support Engineer - Tier 3 - Nottingham Role Purpose: Location - Ruddington, Nottinghamshire Department - Customer Function - Support Working pattern - Hybrid, three days a week at HQ (Tuesday, Wednesday, Thursday) Benefits - Benefits at Ideagen Are you passionate about delivering exceptional technical support and driving product excellence? We’re looking for a Tier 3 Customer Success Engineer to join … via phone, email, chat, and Zendesk. Own the technical support lifecycle for strategic products. Represent Support in the development lifecycle, feeding back key insights. Resolve complex technical issues across customer sites and hosting environments. Collaborate with Sales, Project Management, and Customer Success to ensure consistency and satisfaction. Act as the highest escalation point for technical queries. Mentor Tier … and Tier 2 engineers to share expertise and build capability. Skills and Experience: Proven experience in a Support or Service Desk environment, acting as an escalation point. Passionate about customer service and technical problem-solving. Excellent organisational skills and ability to manage shifting priorities. Strong troubleshooting skills and ability to explain complex issues clearly. Solid understanding of relational databases More ❯
North Kesteven, Lincolnshire, UK
Customer Support Engineer - Tier 3 - Nottingham Role Purpose: Location - Ruddington, Nottinghamshire Department - Customer Function - Support Working pattern - Hybrid, three days a week at HQ (Tuesday, Wednesday, Thursday) Benefits - Benefits at Ideagen Are you passionate about delivering exceptional technical support and driving product excellence? We’re looking for a Tier 3 Customer Success Engineer to join … via phone, email, chat, and Zendesk. Own the technical support lifecycle for strategic products. Represent Support in the development lifecycle, feeding back key insights. Resolve complex technical issues across customer sites and hosting environments. Collaborate with Sales, Project Management, and Customer Success to ensure consistency and satisfaction. Act as the highest escalation point for technical queries. Mentor Tier … and Tier 2 engineers to share expertise and build capability. Skills and Experience: Proven experience in a Support or Service Desk environment, acting as an escalation point. Passionate about customer service and technical problem-solving. Excellent organisational skills and ability to manage shifting priorities. Strong troubleshooting skills and ability to explain complex issues clearly. Solid understanding of relational databases More ❯
Oadby & Wigston, Leicestershire, UK
Customer Support Engineer - Tier 3 - Nottingham Role Purpose: Location - Ruddington, Nottinghamshire Department - Customer Function - Support Working pattern - Hybrid, three days a week at HQ (Tuesday, Wednesday, Thursday) Benefits - Benefits at Ideagen Are you passionate about delivering exceptional technical support and driving product excellence? We’re looking for a Tier 3 Customer Success Engineer to join … via phone, email, chat, and Zendesk. Own the technical support lifecycle for strategic products. Represent Support in the development lifecycle, feeding back key insights. Resolve complex technical issues across customer sites and hosting environments. Collaborate with Sales, Project Management, and Customer Success to ensure consistency and satisfaction. Act as the highest escalation point for technical queries. Mentor Tier … and Tier 2 engineers to share expertise and build capability. Skills and Experience: Proven experience in a Support or Service Desk environment, acting as an escalation point. Passionate about customer service and technical problem-solving. Excellent organisational skills and ability to manage shifting priorities. Strong troubleshooting skills and ability to explain complex issues clearly. Solid understanding of relational databases More ❯
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