Customer Engineer Jobs in the Midlands

14 of 14 Customer Engineer Jobs in the Midlands

Customer Support Engineer - Tier 3 - Nottingham

Nottingham, UK
Customer Support Engineer - Tier 3 - Nottingham Role Purpose: Location - Ruddington, Nottinghamshire Department - Customer Function - Support Working pattern - Hybrid, three days a week at HQ (Tuesday, Wednesday, Thursday) Benefits - Benefits at Ideagen Are you passionate about delivering exceptional technical support and driving product excellence? We’re looking for a Tier 3 Customer Success Engineer to join … via phone, email, chat, and Zendesk. Own the technical support lifecycle for strategic products. Represent Support in the development lifecycle, feeding back key insights. Resolve complex technical issues across customer sites and hosting environments. Collaborate with Sales, Project Management, and Customer Success to ensure consistency and satisfaction. Act as the highest escalation point for technical queries. Mentor Tier … and Tier 2 engineers to share expertise and build capability. Skills and Experience: Proven experience in a Support or Service Desk environment, acting as an escalation point. Passionate about customer service and technical problem-solving. Excellent organisational skills and ability to manage shifting priorities. Strong troubleshooting skills and ability to explain complex issues clearly. Solid understanding of relational databases More ❯
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Customer Support Engineer - Tier 3 - Nottingham

Warsop, Nottinghamshire, UK
Customer Support Engineer - Tier 3 - Nottingham Role Purpose: Location - Ruddington, Nottinghamshire Department - Customer Function - Support Working pattern - Hybrid, three days a week at HQ (Tuesday, Wednesday, Thursday) Benefits - Benefits at Ideagen Are you passionate about delivering exceptional technical support and driving product excellence? We’re looking for a Tier 3 Customer Success Engineer to join … via phone, email, chat, and Zendesk. Own the technical support lifecycle for strategic products. Represent Support in the development lifecycle, feeding back key insights. Resolve complex technical issues across customer sites and hosting environments. Collaborate with Sales, Project Management, and Customer Success to ensure consistency and satisfaction. Act as the highest escalation point for technical queries. Mentor Tier … and Tier 2 engineers to share expertise and build capability. Skills and Experience: Proven experience in a Support or Service Desk environment, acting as an escalation point. Passionate about customer service and technical problem-solving. Excellent organisational skills and ability to manage shifting priorities. Strong troubleshooting skills and ability to explain complex issues clearly. Solid understanding of relational databases More ❯
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Customer Support Engineer - Tier 3 - Nottingham

Rutland, UK
Customer Support Engineer - Tier 3 - Nottingham Role Purpose: Location - Ruddington, Nottinghamshire Department - Customer Function - Support Working pattern - Hybrid, three days a week at HQ (Tuesday, Wednesday, Thursday) Benefits - Benefits at Ideagen Are you passionate about delivering exceptional technical support and driving product excellence? We’re looking for a Tier 3 Customer Success Engineer to join … via phone, email, chat, and Zendesk. Own the technical support lifecycle for strategic products. Represent Support in the development lifecycle, feeding back key insights. Resolve complex technical issues across customer sites and hosting environments. Collaborate with Sales, Project Management, and Customer Success to ensure consistency and satisfaction. Act as the highest escalation point for technical queries. Mentor Tier … and Tier 2 engineers to share expertise and build capability. Skills and Experience: Proven experience in a Support or Service Desk environment, acting as an escalation point. Passionate about customer service and technical problem-solving. Excellent organisational skills and ability to manage shifting priorities. Strong troubleshooting skills and ability to explain complex issues clearly. Solid understanding of relational databases More ❯
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Customer Support Engineer - Tier 3 - Nottingham

Derbyshire Dales, Derbyshire, UK
Customer Support Engineer - Tier 3 - Nottingham Role Purpose: Location - Ruddington, Nottinghamshire Department - Customer Function - Support Working pattern - Hybrid, three days a week at HQ (Tuesday, Wednesday, Thursday) Benefits - Benefits at Ideagen Are you passionate about delivering exceptional technical support and driving product excellence? We’re looking for a Tier 3 Customer Success Engineer to join … via phone, email, chat, and Zendesk. Own the technical support lifecycle for strategic products. Represent Support in the development lifecycle, feeding back key insights. Resolve complex technical issues across customer sites and hosting environments. Collaborate with Sales, Project Management, and Customer Success to ensure consistency and satisfaction. Act as the highest escalation point for technical queries. Mentor Tier … and Tier 2 engineers to share expertise and build capability. Skills and Experience: Proven experience in a Support or Service Desk environment, acting as an escalation point. Passionate about customer service and technical problem-solving. Excellent organisational skills and ability to manage shifting priorities. Strong troubleshooting skills and ability to explain complex issues clearly. Solid understanding of relational databases More ❯
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Customer Support Engineer - Tier 3 - Nottingham

Braunstone, Leicestershire, UK
Customer Support Engineer - Tier 3 - Nottingham Role Purpose: Location - Ruddington, Nottinghamshire Department - Customer Function - Support Working pattern - Hybrid, three days a week at HQ (Tuesday, Wednesday, Thursday) Benefits - Benefits at Ideagen Are you passionate about delivering exceptional technical support and driving product excellence? We’re looking for a Tier 3 Customer Success Engineer to join … via phone, email, chat, and Zendesk. Own the technical support lifecycle for strategic products. Represent Support in the development lifecycle, feeding back key insights. Resolve complex technical issues across customer sites and hosting environments. Collaborate with Sales, Project Management, and Customer Success to ensure consistency and satisfaction. Act as the highest escalation point for technical queries. Mentor Tier … and Tier 2 engineers to share expertise and build capability. Skills and Experience: Proven experience in a Support or Service Desk environment, acting as an escalation point. Passionate about customer service and technical problem-solving. Excellent organisational skills and ability to manage shifting priorities. Strong troubleshooting skills and ability to explain complex issues clearly. Solid understanding of relational databases More ❯
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Customer Support Engineer - Tier 3 - Nottingham

East Staffordshire, Staffordshire, UK
Customer Support Engineer - Tier 3 - Nottingham Role Purpose: Location - Ruddington, Nottinghamshire Department - Customer Function - Support Working pattern - Hybrid, three days a week at HQ (Tuesday, Wednesday, Thursday) Benefits - Benefits at Ideagen Are you passionate about delivering exceptional technical support and driving product excellence? We’re looking for a Tier 3 Customer Success Engineer to join … via phone, email, chat, and Zendesk. Own the technical support lifecycle for strategic products. Represent Support in the development lifecycle, feeding back key insights. Resolve complex technical issues across customer sites and hosting environments. Collaborate with Sales, Project Management, and Customer Success to ensure consistency and satisfaction. Act as the highest escalation point for technical queries. Mentor Tier … and Tier 2 engineers to share expertise and build capability. Skills and Experience: Proven experience in a Support or Service Desk environment, acting as an escalation point. Passionate about customer service and technical problem-solving. Excellent organisational skills and ability to manage shifting priorities. Strong troubleshooting skills and ability to explain complex issues clearly. Solid understanding of relational databases More ❯
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Customer Support Engineer - Tier 3 - Nottingham

Heanor, Derbyshire, UK
Customer Support Engineer - Tier 3 - Nottingham Role Purpose: Location - Ruddington, Nottinghamshire Department - Customer Function - Support Working pattern - Hybrid, three days a week at HQ (Tuesday, Wednesday, Thursday) Benefits - Benefits at Ideagen Are you passionate about delivering exceptional technical support and driving product excellence? We’re looking for a Tier 3 Customer Success Engineer to join … via phone, email, chat, and Zendesk. Own the technical support lifecycle for strategic products. Represent Support in the development lifecycle, feeding back key insights. Resolve complex technical issues across customer sites and hosting environments. Collaborate with Sales, Project Management, and Customer Success to ensure consistency and satisfaction. Act as the highest escalation point for technical queries. Mentor Tier … and Tier 2 engineers to share expertise and build capability. Skills and Experience: Proven experience in a Support or Service Desk environment, acting as an escalation point. Passionate about customer service and technical problem-solving. Excellent organisational skills and ability to manage shifting priorities. Strong troubleshooting skills and ability to explain complex issues clearly. Solid understanding of relational databases More ❯
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Customer Support Engineer - Tier 3 - Nottingham

North Warwickshire, Warwickshire, UK
Customer Support Engineer - Tier 3 - Nottingham Role Purpose: Location - Ruddington, Nottinghamshire Department - Customer Function - Support Working pattern - Hybrid, three days a week at HQ (Tuesday, Wednesday, Thursday) Benefits - Benefits at Ideagen Are you passionate about delivering exceptional technical support and driving product excellence? We’re looking for a Tier 3 Customer Success Engineer to join … via phone, email, chat, and Zendesk. Own the technical support lifecycle for strategic products. Represent Support in the development lifecycle, feeding back key insights. Resolve complex technical issues across customer sites and hosting environments. Collaborate with Sales, Project Management, and Customer Success to ensure consistency and satisfaction. Act as the highest escalation point for technical queries. Mentor Tier … and Tier 2 engineers to share expertise and build capability. Skills and Experience: Proven experience in a Support or Service Desk environment, acting as an escalation point. Passionate about customer service and technical problem-solving. Excellent organisational skills and ability to manage shifting priorities. Strong troubleshooting skills and ability to explain complex issues clearly. Solid understanding of relational databases More ❯
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Customer Support Engineer - Tier 3 - Nottingham

Hinckley & Bosworth, Leicestershire, UK
Customer Support Engineer - Tier 3 - Nottingham Role Purpose: Location - Ruddington, Nottinghamshire Department - Customer Function - Support Working pattern - Hybrid, three days a week at HQ (Tuesday, Wednesday, Thursday) Benefits - Benefits at Ideagen Are you passionate about delivering exceptional technical support and driving product excellence? We’re looking for a Tier 3 Customer Success Engineer to join … via phone, email, chat, and Zendesk. Own the technical support lifecycle for strategic products. Represent Support in the development lifecycle, feeding back key insights. Resolve complex technical issues across customer sites and hosting environments. Collaborate with Sales, Project Management, and Customer Success to ensure consistency and satisfaction. Act as the highest escalation point for technical queries. Mentor Tier … and Tier 2 engineers to share expertise and build capability. Skills and Experience: Proven experience in a Support or Service Desk environment, acting as an escalation point. Passionate about customer service and technical problem-solving. Excellent organisational skills and ability to manage shifting priorities. Strong troubleshooting skills and ability to explain complex issues clearly. Solid understanding of relational databases More ❯
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Customer Support Engineer - Tier 3 - Nottingham

North East Derbyshire, Derbyshire, UK
Customer Support Engineer - Tier 3 - Nottingham Role Purpose: Location - Ruddington, Nottinghamshire Department - Customer Function - Support Working pattern - Hybrid, three days a week at HQ (Tuesday, Wednesday, Thursday) Benefits - Benefits at Ideagen Are you passionate about delivering exceptional technical support and driving product excellence? We’re looking for a Tier 3 Customer Success Engineer to join … via phone, email, chat, and Zendesk. Own the technical support lifecycle for strategic products. Represent Support in the development lifecycle, feeding back key insights. Resolve complex technical issues across customer sites and hosting environments. Collaborate with Sales, Project Management, and Customer Success to ensure consistency and satisfaction. Act as the highest escalation point for technical queries. Mentor Tier … and Tier 2 engineers to share expertise and build capability. Skills and Experience: Proven experience in a Support or Service Desk environment, acting as an escalation point. Passionate about customer service and technical problem-solving. Excellent organisational skills and ability to manage shifting priorities. Strong troubleshooting skills and ability to explain complex issues clearly. Solid understanding of relational databases More ❯
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Customer Support Engineer - Tier 3 - Nottingham

North West Leicestershire, Leicestershire, UK
Customer Support Engineer - Tier 3 - Nottingham Role Purpose: Location - Ruddington, Nottinghamshire Department - Customer Function - Support Working pattern - Hybrid, three days a week at HQ (Tuesday, Wednesday, Thursday) Benefits - Benefits at Ideagen Are you passionate about delivering exceptional technical support and driving product excellence? We’re looking for a Tier 3 Customer Success Engineer to join … via phone, email, chat, and Zendesk. Own the technical support lifecycle for strategic products. Represent Support in the development lifecycle, feeding back key insights. Resolve complex technical issues across customer sites and hosting environments. Collaborate with Sales, Project Management, and Customer Success to ensure consistency and satisfaction. Act as the highest escalation point for technical queries. Mentor Tier … and Tier 2 engineers to share expertise and build capability. Skills and Experience: Proven experience in a Support or Service Desk environment, acting as an escalation point. Passionate about customer service and technical problem-solving. Excellent organisational skills and ability to manage shifting priorities. Strong troubleshooting skills and ability to explain complex issues clearly. Solid understanding of relational databases More ❯
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Customer Support Engineer - Tier 3 - Nottingham

Sutton-In-Ashfield, Nottinghamshire, UK
Customer Support Engineer - Tier 3 - Nottingham Role Purpose: Location - Ruddington, Nottinghamshire Department - Customer Function - Support Working pattern - Hybrid, three days a week at HQ (Tuesday, Wednesday, Thursday) Benefits - Benefits at Ideagen Are you passionate about delivering exceptional technical support and driving product excellence? We’re looking for a Tier 3 Customer Success Engineer to join … via phone, email, chat, and Zendesk. Own the technical support lifecycle for strategic products. Represent Support in the development lifecycle, feeding back key insights. Resolve complex technical issues across customer sites and hosting environments. Collaborate with Sales, Project Management, and Customer Success to ensure consistency and satisfaction. Act as the highest escalation point for technical queries. Mentor Tier … and Tier 2 engineers to share expertise and build capability. Skills and Experience: Proven experience in a Support or Service Desk environment, acting as an escalation point. Passionate about customer service and technical problem-solving. Excellent organisational skills and ability to manage shifting priorities. Strong troubleshooting skills and ability to explain complex issues clearly. Solid understanding of relational databases More ❯
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Customer Support Engineer - Tier 3 - Nottingham

North Kesteven, Lincolnshire, UK
Customer Support Engineer - Tier 3 - Nottingham Role Purpose: Location - Ruddington, Nottinghamshire Department - Customer Function - Support Working pattern - Hybrid, three days a week at HQ (Tuesday, Wednesday, Thursday) Benefits - Benefits at Ideagen Are you passionate about delivering exceptional technical support and driving product excellence? We’re looking for a Tier 3 Customer Success Engineer to join … via phone, email, chat, and Zendesk. Own the technical support lifecycle for strategic products. Represent Support in the development lifecycle, feeding back key insights. Resolve complex technical issues across customer sites and hosting environments. Collaborate with Sales, Project Management, and Customer Success to ensure consistency and satisfaction. Act as the highest escalation point for technical queries. Mentor Tier … and Tier 2 engineers to share expertise and build capability. Skills and Experience: Proven experience in a Support or Service Desk environment, acting as an escalation point. Passionate about customer service and technical problem-solving. Excellent organisational skills and ability to manage shifting priorities. Strong troubleshooting skills and ability to explain complex issues clearly. Solid understanding of relational databases More ❯
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Customer Support Engineer - Tier 3 - Nottingham

Oadby & Wigston, Leicestershire, UK
Customer Support Engineer - Tier 3 - Nottingham Role Purpose: Location - Ruddington, Nottinghamshire Department - Customer Function - Support Working pattern - Hybrid, three days a week at HQ (Tuesday, Wednesday, Thursday) Benefits - Benefits at Ideagen Are you passionate about delivering exceptional technical support and driving product excellence? We’re looking for a Tier 3 Customer Success Engineer to join … via phone, email, chat, and Zendesk. Own the technical support lifecycle for strategic products. Represent Support in the development lifecycle, feeding back key insights. Resolve complex technical issues across customer sites and hosting environments. Collaborate with Sales, Project Management, and Customer Success to ensure consistency and satisfaction. Act as the highest escalation point for technical queries. Mentor Tier … and Tier 2 engineers to share expertise and build capability. Skills and Experience: Proven experience in a Support or Service Desk environment, acting as an escalation point. Passionate about customer service and technical problem-solving. Excellent organisational skills and ability to manage shifting priorities. Strong troubleshooting skills and ability to explain complex issues clearly. Solid understanding of relational databases More ❯
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