76 to 100 of 165 Customer Engineer Jobs

Mimecast in London is seeking a Senior Forward Deployed Engineer for Incydr to work closely with customers during rollout and ongoing health checks, balancing hands-on engineering with engagement across customer teams. You’ll diagnose issues, ship fixes, build integrations, and leverage AI coding tools to accelerate solutions … traveling to customer sites as needed while thriving in a hybrid office setting. This role requires 5+ years of software experience, strong communication, and the ability #J-18808-Ljbffr ...

Budibase is seeking a Customer Support Engineer to assist customers via email, chat, and video calls. This technical role requires hands-on experience in software engineering, IT, or technical support. You will help users adopt Budibase, write clear docs, and collaborate with product teams to address issues. ...

roles to focus on their customers. What You’ll Be Doing Own the hardest technical tickets in the business end to end, including the customer conversation, from first report through to resolution Dogfood Fyxer’s own products, give feedback, and influence our roadmap Establish blast radius before escalating, because … customer reporting something is a ticket and forty-seven accounts in the same broken state is an incident Call bug, incident or user error correctly and quickly, and declare it when it’s an incident Write escalations Engineering can act on without a single follow-up question, and stay ...

platforms; Translate business questions into data problems and design analytic approaches; Build and maintain dashboards and reports covering contact volumes, handling time, quality, customer outcomes, and agent performance and alerts; Perform deep-dive analysis, identify root causes, and propose data-driven recommendations; Define and maintain metrics and KPIs including … incident reviews; Influence cross-team architecture and ways of working as the CEG data ecosystem scales. Требования 8+ Years of experience as a Data Engineer, Analytics Engineer, or Data Analyst in a data-driven environment; Staff level typically requires 10+ years or equivalent scope and impact; Strong ...

automations for repeatable processes, and AI agents for more dynamic tasks. Our goal is simple: to help people work faster. The role As a Customer Support Engineer, you will help customers through email, chat, and video calls. Budibase is a technical product used by IT and engineering teams … Budibase. Improve and update our documentation as we release new features. Investigate product issues and work with the product team to resolve them. Share customer pain points, feedback, and feature requests with the product team. Build apps, agents, and automations for customers. Make small product improvements where appropriate, (NodeJS ...

automations for repeatable processes, and AI agents for more dynamic tasks. Our goal is simple: to help people work faster. The role As a Customer Support Engineer, you will help customers through email, chat, and video calls. Budibase is a technical product used by IT and engineering teams … Budibase. Improve and update our documentation as we release new features. Investigate product issues and work with the product team to resolve them. Share customer pain points, feedback, and feature requests with the product team. Build apps, agents, and automations for customers. Make small product improvements where appropriate, (NodeJS ...

automations for repeatable processes, and AI agents for more dynamic tasks. Our goal is simple: to help people work faster. The role As a Customer Support Engineer, you will help customers through email, chat, and video calls. Budibase is a technical product used by IT and engineering teams … Budibase. Improve and update our documentation as we release new features. Investigate product issues and work with the product team to resolve them. Share customer pain points, feedback, and feature requests with the product team. Build apps, agents, and automations for customers. Make small product improvements where appropriate, (NodeJS ...

automations for repeatable processes, and AI agents for more dynamic tasks. Our goal is simple: to help people work faster. The role As a Customer Support Engineer, you will help customers through email, chat, and video calls. Budibase is a technical product used by IT and engineering teams … Budibase. Improve and update our documentation as we release new features. Investigate product issues and work with the product team to resolve them. Share customer pain points, feedback, and feature requests with the product team. Build apps, agents, and automations for customers. Make small product improvements where appropriate, (NodeJS ...

automations for repeatable processes, and AI agents for more dynamic tasks. Our goal is simple: to help people work faster. The role As a Customer Support Engineer, you will help customers through email, chat, and video calls. Budibase is a technical product used by IT and engineering teams … Budibase. Improve and update our documentation as we release new features. Investigate product issues and work with the product team to resolve them. Share customer pain points, feedback, and feature requests with the product team. Build apps, agents, and automations for customers. Make small product improvements where appropriate, (NodeJS ...

Optimove is seeking a Customer Data Engineer to join our fast-growing global team in Dundee. You will work with client data teams, design tailored data transformations, and build robust ETL processes using cloud technologies. The role suits a detail-oriented SQL pro who thrives in a fast … paced environment. You will collaborate with Customer Success and internal teams, tackle data quality issues, and learn cutting-edge Martech tools. #J-18808-Ljbffr ...

Israelvcforum is seeking a talented Pre-Sales Engineer to provide technical expertise and professional services to clients. This role is crucial for ensuring customers meet their objectives, working closely with the Sales Team and managing the POC process. The ideal candidate will have experience in customer-facing roles ...

Aikido Security is seeking a Senior Customer Success Engineer for the UK to act as a crucial bridge between customers and our platform. You will drive adoption, ensure value realization, and protect against churn while solving challenges customers face. You will engage with at-risk accounts, deliver training ...

roles to focus on their customers. What You'll Be Doing Own the hardest technical tickets in the business end to end, including the customer conversation, from first report through to resolution Dogfood Fyxer’s own products, give feedback, and influence our roadmap Establish blast radius before escalating, because … customer reporting something is a ticket and forty-seven accounts in the same broken state is an incident Call bug, incident or user error correctly and quickly, and declare it when it's an incident Write escalations Engineering can act on without a single follow-up question, and stay ...

ThreatAware is hiring our first Senior Customer Success Engineer to lead technical outcomes for enterprise customers in London. This hands-on role requires configuring integrations, building playbooks, and owning the technical success plan across Tier 1-3 accounts. You'll work closely with CISO/CIO stakeholders, drive ...

Veeam Software is seeking a seasoned Customer Success Engineer in the United Kingdom to own onboarding, adoption, and resilience outcomes for the Veeam Data Platform. You will drive technical success plans, identify churn risks, and pursue migrations and upsell opportunities with a focus on DR/R efficacy. ...

CloudGuard is building a Customer Portal and you’ll shape foundational pieces, not just maintain an established system. This hybrid role requires collaboration with the Portal team and wider engineering in a UK-based setup, with 1 day per week in Manchester or Belfast. You’ll work on TypeScript ...

CloudGuard is building a Customer Portal and you’ll shape foundational pieces, not just maintain an established system. This hybrid role requires collaboration with the Portal team and wider engineering in a UK-based setup, with 1 day per week in Manchester or Belfast. You’ll work on TypeScript ...

HUMAN Security in Greater London is seeking an Enterprise Customer Success Engineer to lead complex enterprise integrations across EMEA from planning through deployment and optimization. You will partner with Engineering, Product, and Sales to translate requirements into actionable plans and drive successful outcomes for large-scale customers. ...

Epos Now Group is expanding its Engineering team in Norwich and seeks two Software Engineers to drive the end-to-end delivery of the Customer Success platform. You will own high-impact features, scale architectures, and work across product and tech teams to deliver reliable software at scale. ...

United States Digital Space LLC is hiring a Customer Data Engineer in Dundee to join a fast-growing global team. You will work on client data requests, collaborate with internal CSMs, and craft tailored data transformations using cloud technologies. The ideal candidate is an SQL expert with strong ...

SPTS division in Newport, UK, is seeking a multidisciplinary engineer to support Alpha & Beta systems and retrofits, handling electrical, electronic and mechanical aspects of PVD semiconductor equipment. You will work with global teams, travel internationally around 50% of the time, and contribute to design, integration and diagnostics. You will ...

solving, attention to detail, and a drive to disrupt the traditional energy landscape. Join a mission to help billions through cleaner technologies and better customer experiences. #J-18808-Ljbffr ...

Customer Premises Equipment)Technical Investigation Engineer - Home Hub/Broadband My client a global telecoms provider is currently seeking a highly skilled CPE Technical Investigation Engineer to join their Home Hub In-Life team. This role is focused on the rapid investigation, replication, and diagnosis of complex … customer and operational issues affecting my client's Home Hubs and associated CPE devices. The successful candidate will take ownership of challenging technical issues from initial escalation through to root cause identification, acting as the bridge between In-Life Operations and the firmware development teams. You will be responsible ...

hackajob is partnering directly with Google to hire for this role. The Google Cloud Platform team helps customers transform and build what's next for their business all with technology built in the cloud. xxuwjjq ...

Symtrax, a global software company with 35+ years of experience in document automation and e-invoicing, is seeking a technically adept consultant in Central London. You will bridge business requirements and IT processes, guiding deployments ...