23 of 23 Customer Executive Jobs in London

Customer Success Executive - EdTech Start-up B2B SaaS Location: Central London (hybrid, 2-3 days a week in the office) Salary: £30-35k + c£5k customer health bonus (depending on experience) Benefits: pension, personal L&D budget About My Client: Join this award-winning B2B … utilises emerging & innovative technologies such as VR (Virtual Reality) and AI (Artificial Intelligence) to enhance student & learner skills. Role Overview: I'm seeking a customer focused individual with experience of EdTech B2B SaaS and working with customers such as schools, colleges and/or universities. In this Customer Success Executive position you'll be responsible for nurturing existing customers & accounts to help manage renewals and growth. Key Responsibilities for the Customer Success Executive position: Onboarding new customers Managing customer relationships Helping accounts grow Collaborating with Customer Support Desired Skills: Experience in a More ❯

Customer Success Executive - EdTech Start-up B2B SaaS Location: Central London (hybrid, 2-3 days a week in the office) Salary: £30-35k + c£5k customer health bonus (depending on experience) Benefits: pension, personal L&D budget About My Client: Join this award-winning B2B … utilises emerging & innovative technologies such as VR (Virtual Reality) and AI (Artificial Intelligence) to enhance student & learner skills. Role Overview: I'm seeking a customer focused individual with experience of EdTech B2B SaaS and working with customers such as schools, colleges and/or universities. In this Customer Success Executive position you'll be responsible for nurturing existing customers & accounts to help manage renewals and growth. Key Responsibilities for the Customer Success Executive position: Onboarding new customers Managing customer relationships Helping accounts grow Collaborating with Customer Support Desired Skills: Experience in a More ❯

businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role: The Customer Success Executive is a pivotal, customer-facing role responsible for ensuring our largest enterprise clients achieve their critical business objectives through the … strategic use of solutions. By building long-term, value-driven relationships, this role navigates complex customer political landscapes and positions us as a trusted partner at all levels of the account. Success is rooted in creating and implementing customer success plans that align with customer goals, driving … paving the way for us to become a strategic thought partner by sharing relevant insights and leveraging internal expertise at the right moments. The Customer Success Executive also ensures seamless onboarding experiences, fosters ongoing customer engagement through regular touchpoints like reviews and training, and monitors key metrics More ❯

Job Title: AML & Safer Gambling Customer Executive Location: London/Malta - Hybrid About GIMO: Global Interactive Marketing Online (GIMO) Global Interactive Marketing Online (GIMO) is a London based leading independent marketing agency and software developer within the iGaming industry. GIMO works in close partnership with leading global gaming … rules and regulations of each jurisdiction and that players receive the best possible service. Should you need any help or advice about betting, our customer support services are available to answer your questions via email, chat, and phone. THE ROLE : As an AML & Safer Gambling (SG) Customer Support … Executive , you will play a key role in providing outstanding support to our UK-based customers while ensuring regulatory compliance. This hybrid role combines customer relationship management with AML/CTF and safer gambling due diligence tasks. You will collaborate across departments to identify risks, support vulnerable players More ❯

Job Title: AML & Safer Gambling Customer Executive Location: London/Malta - Hybrid About GIMO: Global Interactive Marketing Online (GIMO) Global Interactive Marketing Online (GIMO) is a London based leading independent marketing agency and software developer within the iGaming industry. GIMO works in close partnership with leading global gaming … rules and regulations of each jurisdiction and that players receive the best possible service. Should you need any help or advice about betting, our customer support services are available to answer your questions via email, chat, and phone. THE ROLE : As an AML & Safer Gambling (SG) Customer Support … Executive , you will play a key role in providing outstanding support to our UK-based customers while ensuring regulatory compliance. This hybrid role combines customer relationship management with AML/CTF and safer gambling due diligence tasks. You will collaborate across departments to identify risks, support vulnerable players More ❯

surveying, and property management streamline their workflows, reduce manual admin, and deliver high-quality reports with ease. With a strong focus on innovation and customer success, we empower our users to work smarter and more efficiently. As part of our growing team, you’ll be joining a company that … values collaboration, continuous improvement, and a commitment to delivering exceptional service to our customers. As a Customer Support Executive, you are a key and integral part of the GoReport team. You will be responsible for; First Line Customer Assistance Respond to inbound customer inquiries via phone … email and live chat promptly and professionally, redirecting to team members where needed Comprehensively document and communicate customer issues in our CRM system to ensure a clear transfer of information internally and seamless experience for the customer Technical Troubleshooting Diagnose and resolve technical issues reported by customers, documenting More ❯

surveying, and property management streamline their workflows, reduce manual admin, and deliver high-quality reports with ease. With a strong focus on innovation and customer success, we empower our users to work smarter and more efficiently. As part of our growing team, you’ll be joining a company that … values collaboration, continuous improvement, and a commitment to delivering exceptional service to our customers. As a Customer Support Executive, you are a key and integral part of the GoReport team. You will be responsible for; First Line Customer Assistance Respond to inbound customer inquiries via phone … email and live chat promptly and professionally, redirecting to team members where needed Comprehensively document and communicate customer issues in our CRM system to ensure a clear transfer of information internally and seamless experience for the customer Technical Troubleshooting Diagnose and resolve technical issues reported by customers, documenting More ❯

surveying, and property management streamline their workflows, reduce manual admin, and deliver high-quality reports with ease. With a strong focus on innovation and customer success, we empower our users to work smarter and more efficiently. As part of our growing team, you’ll be joining a company that … values collaboration, continuous improvement, and a commitment to delivering exceptional service to our customers. As a Customer Support Executive, you are a key and integral part of the GoReport team. You will be responsible for; First Line Customer Assistance Respond to inbound customer inquiries via phone … email and live chat promptly and professionally, redirecting to team members where needed Comprehensively document and communicate customer issues in our CRM system to ensure a clear transfer of information internally and seamless experience for the customer Technical Troubleshooting Diagnose and resolve technical issues reported by customers, documenting More ❯

Customer Marketing Executive - Connect Fibre Work from home with regular team meetups £30,000 plus Excellent Benefits Connect Fibre was founded in 2019 by a team of like-minded, and experienced telecoms fanatics. We have one vision: To develop the fastest and most reliable fibre network in the … in our mission to revolutionise and transform UK towns and villages by giving them super-fast, reliable fibre broadband. The Role Reporting to the Customer Marketing Retention manager, you will support our customer marketing strategy by driving our highly segmented omni-channel marketing activities including Upsell, Engagement and … and templates to our in-house design team and external agencies. ● Optimise campaigns through A/B testing and identify opportunities for growth. ● Drive customer adoption by supporting and executing consumer marketing activities. ● Collaborate closely with Telesales, Field sales and Customer service to ensure all areas of the More ❯

Customer Marketing Executive - Connect Fibre Work from home with regular team meetups £30,000 plus Excellent Benefits Connect Fibre was founded in 2019 by a team of like-minded, and experienced telecoms fanatics. We have one vision: To develop the fastest and most reliable fibre network in the … in our mission to revolutionise and transform UK towns and villages by giving them super-fast, reliable fibre broadband. The Role Reporting to the Customer Marketing Retention manager, you will support our customer marketing strategy by driving our highly segmented omni-channel marketing activities including Upsell, Engagement and … and templates to our in-house design team and external agencies. ● Optimise campaigns through A/B testing and identify opportunities for growth. ● Drive customer adoption by supporting and executing consumer marketing activities. ● Collaborate closely with Telesales, Field sales and Customer service to ensure all areas of the More ❯

Customer Marketing Executive - Connect Fibre Work from home with regular team meetups £30,000 plus Excellent Benefits Connect Fibre was founded in 2019 by a team of like-minded, and experienced telecoms fanatics. We have one vision: To develop the fastest and most reliable fibre network in the … in our mission to revolutionise and transform UK towns and villages by giving them super-fast, reliable fibre broadband. The Role Reporting to the Customer Marketing Retention manager, you will support our customer marketing strategy by driving our highly segmented omni-channel marketing activities including Upsell, Engagement and … and templates to our in-house design team and external agencies. ● Optimise campaigns through A/B testing and identify opportunities for growth. ● Drive customer adoption by supporting and executing consumer marketing activities. ● Collaborate closely with Telesales, Field sales and Customer service to ensure all areas of the More ❯

Customer Success Executive £30-35k base + Bonus London 1x a week Graduates with Internship or Placement experience in commercial, this is one for you! If you're looking to kickstart your customer success career in an ever-booming Education tech SaaS space, apply below. Work … and ambitious individuals that have embarked on a fantastic adventure at the cutting-edge of VR and AI technology. Responsibilities Onboarding new customers Managing customer relationships Helping accounts & our community grow Collaborating with Customer Support Key Skills required Experience in a customer-facing role. A genuine passion More ❯

Customer Success Executive £30-35k base + Bonus London 1x a week Graduates with Internship or Placement experience in commercial, this is one for you! If you're looking to kickstart your customer success career in an ever-booming Education tech SaaS space, apply below. Work … and ambitious individuals that have embarked on a fantastic adventure at the cutting-edge of VR and AI technology. Responsibilities Onboarding new customers Managing customer relationships Helping accounts & our community grow Collaborating with Customer Support Key Skills required Experience in a customer-facing role. A genuine passion More ❯

Job Description Job Title: AML & Safer Gambling Customer Executive Location: London/Malta - Hybrid About GIMO: Global Interactive Marketing Online (GIMO) Global Interactive Marketing Online (GIMO) is a London based leading independent marketing agency and software developer within the iGaming industry. GIMO works in close partnership with leading More ❯

the aim of providing prompt and efficient services to our customers across all UK B2C affiliate brands. The role will focus on supporting all customer touchpoints across their user journeys as well as resolving any inbound customer queries. The customer and their needs will be at the … heart of everything you do and improving their future experiences is your highest priority. Key Accountabilities: The Customer Operations Executive will deal with Spotlight Sports Group's heritage UK B2C brand, Racing Post. The job holder will cover a minimum of 5 days a week (including some weekend … work when required) to: Lead the way in proactively ensuring that all customer experiences are optimised and continuously improved on an ongoing basis Ensure that customers' expectations are realistically managed and reacted to through outstanding customer service, resulting in them receiving a polite and professional experience Manage customer More ❯

Sr Account Executive - Hybrid Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path … re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here. About the job The Customer Intelligence team is hiring a Senior Account Executive to assist customers and prospects in evaluating their Customer Experience strategies and modernizing their … Customer Engagement solutions. The role involves understanding business challenges, presenting SAS solutions, and building relationships with key accounts in the European market. The focus will be on driving growth in sectors like Financial Services, Retail, and TMT by leveraging existing relationships and creating new ones. This position offers a More ❯

At PASOTA Cyber Security , we believe in delivering not just advanced digital protection but also outstanding customer service. We are currently seeking a friendly and proactive Customer Care Executive to join our London-based team. This role is key to ensuring our clients receive prompt, professional, and … helpful support for their inquiries and concerns. Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Provide accurate information regarding our cybersecurity products and services. Log and track customer issues, escalating complex cases to the technical team when needed. Follow … concerns are fully resolved and satisfaction is achieved. Assist in onboarding new clients by guiding them through initial processes and documentation. Maintain and update customer records in the CRM system. Collaborate with internal teams to resolve recurring issues and improve service processes. Gather customer feedback and suggest improvements More ❯

the Role We have a fantastic product, great traction and great customers across the globe. We are now looking for a motivated and talented Customer Success Executive to help strengthen our existing relationships and provide a first-class service to our existing customers. You will be instrumental in … Responsibilities Onboarding new customers Facilitate demos and training around the product Design a success plan including clear Objectives and KPIs for and with each customer Support the rollout and implementation of the solution Build support documents to ensure a first class user journey Ensure all relevant stakeholders are engaged … and properly onboarded Managing customer relationships Manage multiple customers across a range of sectors/industries (with a focus on Further Education), build strong relationships with their personnel Be the customers' day-to-day point of contact, address their queries timely and effectively, ensuring they have a consistent, best More ❯

We operate in 9+ geographies across the UK, EU and the US. We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future. The Role … you will communicate with business owners daily, answering inbound calls and addressing any questions they may have. Additionally, you will monitor our support and customer service inbox to ensure that we consistently reach top service levels. You will also work with various enterprise technology platforms and YouLend's proprietary … solutions to process applications and respond to customer queries. Handling complaints and ensuring customer satisfaction is a key responsibility, which involves problem-solving any issues that existing customers may encounter. Exceptional communication and listening skills; able to engage effectively with customers via phone, email and chat ensuring clear More ❯

the core of everything we do, and great support is a vital part of their experience. We’re looking for a passionate and proactive Customer Support Executive to join our weekend support team. This is a part-time, remote position ideal for someone who loves helping people, communicates … with empathy and precision, and thrives in a fast-moving environment. What you'll do: Respond to customer queries from creators and fans via live chat and email. Provide timely, thoughtful and solution-focused responses during weekend hours. Troubleshoot platform issues, payments, and content concerns using internal tools and … support topics to the wider team. Contribute to internal documentation and user-facing help articles as needed. Who you are: 1+ year in a customer support or service role, preferably in a digital, creator or tech platform. Excellent written communication skills with an empathetic, clear, and friendly tone. Comfortable More ❯

the core of everything we do, and great support is a vital part of their experience. We’re looking for a passionate and proactive Customer Support Executive to join our weekend support team. This is a part-time, remote position ideal for someone who loves helping people, communicates … with empathy and precision, and thrives in a fast-moving environment. What you'll do: Respond to customer queries from creators and fans via live chat and email. Provide timely, thoughtful and solution-focused responses during weekend hours. Troubleshoot platform issues, payments, and content concerns using internal tools and … support topics to the wider team. Contribute to internal documentation and user-facing help articles as needed. Who you are: 1+ year in a customer support or service role, preferably in a digital, creator or tech platform. Excellent written communication skills with an empathetic, clear, and friendly tone. Comfortable More ❯

the core of everything we do, and great support is a vital part of their experience. We’re looking for a passionate and proactive Customer Support Executive to join our weekend support team. This is a part-time, remote position ideal for someone who loves helping people, communicates … with empathy and precision, and thrives in a fast-moving environment. What you'll do: Respond to customer queries from creators and fans via live chat and email. Provide timely, thoughtful and solution-focused responses during weekend hours. Troubleshoot platform issues, payments, and content concerns using internal tools and … support topics to the wider team. Contribute to internal documentation and user-facing help articles as needed. Who you are: 1+ year in a customer support or service role, preferably in a digital, creator or tech platform. Excellent written communication skills with an empathetic, clear, and friendly tone. Comfortable More ❯

Sales Administration and Customer Engagement Maternity cover We are looking for the next person to join the Leadership Matters team supporting across the areas of sales administration, customer engagement, marketing and content creation. An initial 9 month contract is on offer however there is the possibility of a … track record in sales administration, and digital proficiency to join our team. This role is pivotal in providing comprehensive support to the sales and customer support teams while also contributing to marketing endeavours. The ideal candidate should possess a keen attention to detail, self-motivation, and a diligent approach … member experiences within the Education, EdTech, and online training fields, we encourage you to apply and play a crucial role in supporting our sales, customer support, and marketing efforts. Key Responsibilities Legacy Subscription Support: Handle emails and calls related to legacy Leadership Matters subscriptions, providing top-tier customer More ❯

Sales Administration and Customer Engagement Maternity cover We are looking for the next person to join the Leadership Matters team supporting across the areas of sales administration, customer engagement, marketing and content creation. An initial 9 month contract is on offer however there is the possibility of a … track record in sales administration, and digital proficiency to join our team. This role is pivotal in providing comprehensive support to the sales and customer support teams while also contributing to marketing endeavours. The ideal candidate should possess a keen attention to detail, self-motivation, and a diligent approach … member experiences within the Education, EdTech, and online training fields, we encourage you to apply and play a crucial role in supporting our sales, customer support, and marketing efforts. Key Responsibilities Legacy Subscription Support: Handle emails and calls related to legacy Leadership Matters subscriptions, providing top-tier customer More ❯

Sales Administration and Customer Engagement Maternity cover We are looking for the next person to join the Leadership Matters team supporting across the areas of sales administration, customer engagement, marketing and content creation. An initial 9 month contract is on offer however there is the possibility of a … track record in sales administration, and digital proficiency to join our team. This role is pivotal in providing comprehensive support to the sales and customer support teams while also contributing to marketing endeavours. The ideal candidate should possess a keen attention to detail, self-motivation, and a diligent approach … member experiences within the Education, EdTech, and online training fields, we encourage you to apply and play a crucial role in supporting our sales, customer support, and marketing efforts. Key Responsibilities Legacy Subscription Support: Handle emails and calls related to legacy Leadership Matters subscriptions, providing top-tier customer More ❯