Hybrid Clear diversity policy Paid training opportunities On the hunt for Customer Success Executive roles or Customer Experience Executive roles in London? Want to work for a thriving Tech start-up? Apply to this Customer Success Executive job in London today! Company profile - Cyber Security As a Customer Success Executive will be … cyber assets to the highest level. They are looking for meticulous, driven individuals to not only add value to their internal team but to the wider public. Job description – Customer Experience Executive (Tech/SaaS) As a Customer Success Executive, you will be a crucial part of our customer-focused team, responsible for ensuring the … success and satisfaction of our clients.Your role will be pivotal in onboarding, training, and supporting our customers, ensuring they gain maximum value from the cybersecurity platform. Key responsibilities – Customer Experience Executive (Tech/SaaS) In this Customer Experience Executive role, you will be: Onboarding new customers and ensuring a seamless implementation of the platform. Providing ongoing More ❯
london, south east england, united kingdom Hybrid / WFH Options
Enlist Sales Recruitment
Customer Success Executive £35,000 base salary 1 day per week in central London My client is a SaaS scale-up based in London who connect companies with vetted freelance specialists across Tech, Marketing & the Creative industries alongside an all-in-one SaaS solution that manages payroll, compliance, bookings and more. They are looking for a Customer Success Executive with around 1 years’ experience in a Customer Success or Account Management role looking for a role where they can start to really kick start their Customer Success Career. What the Customer Success Executive will be doing: Be the customer’s first point of contact and provide feedback loop to the … to support queries, provide answers and be the go-to guide Promote the value of the product Assist in creating training courses and educational materials You will help monitor customer health through available metrics and assessment and carry out follow-up actions as necessary What the Customer Success Executive should bring: Possesses an entrepreneurial spirit Proven work More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Enlist Sales Recruitment
Customer Success Executive £35,000 base salary 1 day per week in central London My client is a SaaS scale-up based in London who connect companies with vetted freelance specialists across Tech, Marketing & the Creative industries alongside an all-in-one SaaS solution that manages payroll, compliance, bookings and more. They are looking for a Customer Success Executive with around 1 years’ experience in a Customer Success or Account Management role looking for a role where they can start to really kick start their Customer Success Career. What the Customer Success Executive will be doing: Be the customer’s first point of contact and provide feedback loop to the … to support queries, provide answers and be the go-to guide Promote the value of the product Assist in creating training courses and educational materials You will help monitor customer health through available metrics and assessment and carry out follow-up actions as necessary What the Customer Success Executive should bring: Possesses an entrepreneurial spirit Proven work More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Enlist Sales Recruitment
Customer Success Executive £35,000 base salary 1 day per week in central London My client is a SaaS scale-up based in London who connect companies with vetted freelance specialists across Tech, Marketing & the Creative industries alongside an all-in-one SaaS solution that manages payroll, compliance, bookings and more. They are looking for a Customer Success Executive with around 1 years’ experience in a Customer Success or Account Management role looking for a role where they can start to really kick start their Customer Success Career. What the Customer Success Executive will be doing: Be the customer’s first point of contact and provide feedback loop to the … to support queries, provide answers and be the go-to guide Promote the value of the product Assist in creating training courses and educational materials You will help monitor customer health through available metrics and assessment and carry out follow-up actions as necessary What the Customer Success Executive should bring: Possesses an entrepreneurial spirit Proven work More ❯
Customer Support Executive Location: Office-based Job Type: Full-time Salary: From £33,000 As a Customer Support Executive, you will play a crucial role in delivering exceptional service, ensuring their users can fully leverage their products. Day-to-day of the role: Provide support via phone, email, and online chat, ensuring prompt and accurate solutions … to customer queries. Investigate complex issues and collaborate with colleagues to resolve or escalate as needed. Assist the team in onboarding new customers, including providing phone-based training and support. Proactively gather customer feedback to identify trends and improve support resources and product usage. Maintain accurate records of customer interactions using CRM systems. Process orders and liaise … with colleagues to resolve complex queries. Contribute to and manage customer-focused projects, identifying trends in customer queries to develop efficiencies and new support materials. Required Skills & Qualifications: Proven experience in delivering outstanding customer service. Strong problem-solving and analytical skills, capable of handling complex customer requirements. Excellent verbal and written communication skills, with the ability More ❯
Farnborough, England, United Kingdom Hybrid / WFH Options
PASS by everyLIFE
Technical Support/Customer Service Executive at everyLIFE Technologies Salary: £26,000 per annum, increasing to £26,500 following successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent. Location: Hybrid, Farnborough head office and Remote. Benefits include: 25 days holiday, private medical cover with Vitality, life insurance, company pension scheme, Cycle-scheme, free … non-fiction book scheme, earlier finish ‘Chill Friday’. Working Hours: Full time Start date: ASAP Reporting to: Head of Customer Experience Blasting off from the successful launch of PASSgenius, our new suite of AI, data and automation tools, we are rapidly expanding our team. We are looking for a technical Customer Service Executive to support our … growing customer base. The Customer Service team are a multi-disciplined, technical and customer-driven team delivering excellent service. You will: Ensure customers receive an easy, memorable, and valued service via email, telephone and in- product conversations. Seek to understand how customers use our products, and proactively offer guidance to customers on how to get the best More ❯
Farnborough, midlands, united kingdom Hybrid / WFH Options
PASS by everyLIFE
Technical Support/Customer Service Executive at everyLIFE Technologies Salary: £26,000 per annum, increasing to £26,500 following successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent. Location: Hybrid, Farnborough head office and Remote. Benefits include: 25 days holiday, private medical cover with Vitality, life insurance, company pension scheme, Cycle-scheme, free … non-fiction book scheme, earlier finish ‘Chill Friday’. Working Hours: Full time Start date: ASAP Reporting to: Head of Customer Experience Blasting off from the successful launch of PASSgenius, our new suite of AI, data and automation tools, we are rapidly expanding our team. We are looking for a technical Customer Service Executive to support our … growing customer base. The Customer Service team are a multi-disciplined, technical and customer-driven team delivering excellent service. You will: Ensure customers receive an easy, memorable, and valued service via email, telephone and in- product conversations. Seek to understand how customers use our products, and proactively offer guidance to customers on how to get the best More ❯
Stonehouse, Gloucestershire, South West, United Kingdom
Ecruit
Customer Sales Executive (Term Time Only) Location: Office-based in Stonehouse, Gloucester Hours: Term Time Only (Monday to Friday) Employment Type: Part-Time (9.30am to 2.30pm) Salary: £14 per hour + incentive scheme + pension Company: Windsor Telecom IT & Telecoms Services Provider Do you enjoy chatting with people and helping them find what they need? Have you worked … in retail, hospitality, or another role where great customer service comes first? Were Windsor Telecom, a friendly UK technology company, and were looking for someone withstrong people skillsto join our team as aCustomer Sales Executive.This isnt a high-pressure sales role its about building relationships, having great conversations, and making sure our customers get the support they need. The … we can help them Chatting about their needs and matching them with the right services Spotting opportunities to introduce useful products or pass leads to our Account Managers Updating customer details in our CRM so everything is accurate Making sure customers feel looked after and supported Key responsibilities Build friendly, professional relationships with customers Understand their requirements and offer More ❯
Sunbury-on-Thames, Middlesex, England, United Kingdom
Mulberry Recruitment
Customer Service Executive - German and English Speaking Salary: £27,500 £4,125 retention bonus and benefits 17 months fixed term contract Location: Sunbury Working hours: 38.5 hours per week (8am - 5pm, Monday - Thursday with 1 hour lunch and 8am - 3pm on a Friday with 30 minutes lunch) Hybrid: Tuesdays, Wednesdays and Thursdays in the office and the remaining … two days can be worked from home My client who are the Technology sector are recruiting for a Customer Service Executive - German and English Speaking. The right candidate will be responsible for emails, Chat and Social Media queries and providing an excellent customer service. This is a 17 month fixed term maternity contract until the end of … training, the first month may require them to be based in the office 4 days a week. Responsibilities Provide first level technical support. Logging technical support queries Manage the Customer Service inboxes ensuring that a 24-hour response is achieved. To effectively monitor service levels and customer satisfaction and contribute actively towards a smooth customer experience. Clearly More ❯
Join Integrated Interest as our newest Customer Success Executive As one of the UK’s fastest-growing proptech platforms, Integrated Interest is transforming the way property businesses approach digital marketing, marketing automation, customer engagement, and performance-driven insights. Our technology is purpose-built for the property industry — helping agencies, developers, and marketers drive smarter, more effective campaigns … that convert. With rapid growth and an expanding client base, we're looking for an experienced Customer Success Executive (CSE) to join our dynamic Customer Success team. About the Role At Integrated Interest, our Customer Success Executives are key to driving client outcomes and building long-term partnerships. You’ll work directly with our customers to … ll be their go-to expert — championing their needs every step of the way. Success in this role means building strong, trusted relationships with stakeholders, promoting user adoption, improving customer satisfaction, and driving measurable results. If you're passionate about helping people, love solving problems, and thrive in a fast-paced environment — we want to hear from you. What More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
The Workshop
As a Customer Care Executive, you will be the first point of contact and your role will be to provide customer service excellence to new and existing customers constantly striving for continuous improvement. You will have excellent communication skills. Main Duties Provide live telephone support to customers experiencing problems with software products. Log internal and external support … calls within SLA bound response times - assign the calls to the relevant support team. Creation of Customer Weekly & Monthly Service Reports. Validate and accurately process customer orders on the CRM/ERP systems within SLA bound response times. Liaise with the customer to regularly update on progress of orders, enquiries, and any customer concerns that they … have - being the voice of the customer for order requirements back into the site. Working closely with the operations planning, product line and engineering teams on order progress, latest products availability etc to gain good knowledge and understanding. Assist with the creation of order reporting for analysis - driving for continuous improvement. Handle internal and external customer enquiries through More ❯
We are working with a fantastic Tech company with offices in Leeds city centre who are looking to expand their Customer Success Team with the addition of a Customer Support Executive to work alongside two long-standing key members of the team. A varied and exciting role where the successful candidate will make a difference to the … Driving excellence around the level of service they offer clients; you will be an integral part of a dynamic and ambitious company. Key duties will involve; Support with new customer implementations Working across departments to ensure client implementation runs smoothly Analyse data and performance prior to customer account reviews Provide training customers Schedule and lead Quarterly Business Reviews … with customers Solidify existing relationships and identify new stakeholders Manage the renewal of customer accounts Create and issue customer reports Provide day to day support to customers This is a fantastic opportunity for an account executive to move into a dynamic setting, this role will be hybrid with a minimum of 2 days in the office, working More ❯
Join this dynamic team with big growth plans as a Sales and Customer Support Executive! Salary: £25-£27K DOE plus excellent uncapped commission (realistic £2K extra per month) Benefits: Competitive holiday with Xmas shutdown, excellent earning potential, structured training and development opportunities. Hours: 8.30am-5.000pm Monday-Friday Location: Exeter with free parking This technology company established in … of this need to develop their sales force and add to the team! The Job Role: They are on the lookout for an enthusiastic and pro-active Sales and Customer Support Executive to help them shine in the market! If you have a knack for building relationships, cultivating business and love the buzz of closing a deal then … this could be your perfect match. What You'll Do: Represent the products with a deep understanding, showcasing how their solutions meet customer needs. Generate leads and nurture relationships by organising your daily schedule to connect with existing and potential clients. Prospect new customers, build rapport, and adapt your sales techniques based on real-time interactions. Daily and Monthly More ❯
london, south east england, united kingdom Hybrid / WFH Options
Leadership Matters
Sales Administration and Customer Engagement Maternity cover We are looking for the next person to join the Leadership Matters team supporting across the areas of sales administration, customer engagement, marketing and content creation. An initial 9 month contract is on offer however there is the possibility of a permanent role for the right applicant. … Support Specialist with a strong track record in sales administration, and digital proficiency to join our team. This role is pivotal in providing comprehensive support to the sales and customer support teams while also contributing to marketing endeavours. The ideal candidate should possess a keen attention to detail, self-motivation, and a diligent approach to administrative responsibilities. If you … a passion for providing excellent member experiences within the Education, EdTech, and online training fields, we encourage you to apply and play a crucial role in supporting our sales, customer support, and marketing efforts. Key Responsibilities Legacy Subscription Support: Handle emails and calls related to legacy Leadership Matters subscriptions, providing top-tier customer support. Manage and organise administrative More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Leadership Matters
Sales Administration and Customer Engagement Maternity cover We are looking for the next person to join the Leadership Matters team supporting across the areas of sales administration, customer engagement, marketing and content creation. An initial 9 month contract is on offer however there is the possibility of a permanent role for the right applicant. … Support Specialist with a strong track record in sales administration, and digital proficiency to join our team. This role is pivotal in providing comprehensive support to the sales and customer support teams while also contributing to marketing endeavours. The ideal candidate should possess a keen attention to detail, self-motivation, and a diligent approach to administrative responsibilities. If you … a passion for providing excellent member experiences within the Education, EdTech, and online training fields, we encourage you to apply and play a crucial role in supporting our sales, customer support, and marketing efforts. Key Responsibilities Legacy Subscription Support: Handle emails and calls related to legacy Leadership Matters subscriptions, providing top-tier customer support. Manage and organise administrative More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Leadership Matters
Sales Administration and Customer Engagement Maternity cover We are looking for the next person to join the Leadership Matters team supporting across the areas of sales administration, customer engagement, marketing and content creation. An initial 9 month contract is on offer however there is the possibility of a permanent role for the right applicant. … Support Specialist with a strong track record in sales administration, and digital proficiency to join our team. This role is pivotal in providing comprehensive support to the sales and customer support teams while also contributing to marketing endeavours. The ideal candidate should possess a keen attention to detail, self-motivation, and a diligent approach to administrative responsibilities. If you … a passion for providing excellent member experiences within the Education, EdTech, and online training fields, we encourage you to apply and play a crucial role in supporting our sales, customer support, and marketing efforts. Key Responsibilities Legacy Subscription Support: Handle emails and calls related to legacy Leadership Matters subscriptions, providing top-tier customer support. Manage and organise administrative More ❯
Princes Risborough, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Trio Recruitment
Princes Risborough Salary £31k per annum Hybrid working Do you have Customer Service/Client liaison experience and enjoy working within a fast-paced commercial role? We're working with a market-leading global Company, who are continuing their growth within the UK. The Role: Working within a small, dedicated team and part of a wider group, you'll … be responsible for ensuring the consistent operation of the customer order process. This will involve: Processing customer orders from phone, email and online. Managing customer enquiries and liaison re logistics/delivery. Monitoring stock levels and demand & supply planning. Lots of data handling using Excel and Power BI - daily report creation Handling customer complaints Creating reports … for various internal functions General CRM system and day to day administration. Skills and Experience Required: You'll have gained extensive Customer Service and order processing experience, ideally within a fast-paced role and be able to build strong customer relationships. Good IT knowledge is essential, particularly with Excel and Power BI/CRM/ERP systems. With More ❯
where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference and we want you to help us in our mission, as a Customer Operations Executive. About Escode Escode, a division of NCC Group, is committed to ensuring operational resilience and peace of mind for both vendors and licensees. Whether vendors are safeguarding … by high-quality, usable code, thereby minimizing the risk of financial loss due to software dependencies. The Opportunity The purpose of this role is to provide support to the Customer Operations Team, which provides a single post-sales interface for Escode customers, and plays a key role ensuring that customer-facing and sales processes are executed effectively and … key contract for all matters related to the execution of the role. Ensure that departmental SLAs are being adhered to. Set up new contracts in the system, add new customer accounts, create verifications projects so customers can be invoiced without delays. Review new sales opportunities and ensure they are compliant with company’s expectations, and processes are followed. Be More ❯
warrington, cheshire, north west england, united kingdom
Escode, Part of NCC Group
where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference and we want you to help us in our mission, as a Customer Operations Executive. About Escode Escode, a division of NCC Group, is committed to ensuring operational resilience and peace of mind for both vendors and licensees. Whether vendors are safeguarding … by high-quality, usable code, thereby minimizing the risk of financial loss due to software dependencies. The Opportunity The purpose of this role is to provide support to the Customer Operations Team, which provides a single post-sales interface for Escode customers, and plays a key role ensuring that customer-facing and sales processes are executed effectively and … key contract for all matters related to the execution of the role. Ensure that departmental SLAs are being adhered to. Set up new contracts in the system, add new customer accounts, create verifications projects so customers can be invoiced without delays. Review new sales opportunities and ensure they are compliant with company’s expectations, and processes are followed. Be More ❯
bolton, greater manchester, north west england, united kingdom
Escode, Part of NCC Group
where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference and we want you to help us in our mission, as a Customer Operations Executive. About Escode Escode, a division of NCC Group, is committed to ensuring operational resilience and peace of mind for both vendors and licensees. Whether vendors are safeguarding … by high-quality, usable code, thereby minimizing the risk of financial loss due to software dependencies. The Opportunity The purpose of this role is to provide support to the Customer Operations Team, which provides a single post-sales interface for Escode customers, and plays a key role ensuring that customer-facing and sales processes are executed effectively and … key contract for all matters related to the execution of the role. Ensure that departmental SLAs are being adhered to. Set up new contracts in the system, add new customer accounts, create verifications projects so customers can be invoiced without delays. Review new sales opportunities and ensure they are compliant with company’s expectations, and processes are followed. Be More ❯