3 of 3 Customer Executive Jobs in the East of England

Role: Customer Success Executive Location: Bedford Hours: Monday to Friday, 37.5 hours a week Salary: Up to £35,000 + commission on renewals An excellent opportunity has arisen for a motivated Customer Success Executive to join a dynamic and growing team. You will work closely with the Customer Success team to learn and contribute to … the overall success of our clients. Duties of a Customer Success Executive: • Customer onboarding and training• Establishing and maintaining strong relationships with clients, understanding their needs and goals• Regularly communicating with customers to gather feedback and address any concerns promptly• Assisting the company in achieving short and long-term goals relating to product growth• Configuring and managing … the application to support customer business requirements• Assisting with other duties and projects as assigned What we would like from you: • Strong organisational skills, self-motivated, curious, and open-minded• Ability to translate business requirements into functional specifications• Ability to work independently or within a team environment and handle multiple projects simultaneously• Strong analytical and problem-solving skills, with More ❯

Customer Support Executive Location: Hatfield Job Type: Full-time My client is looking for a Customer Support Executive to join their dynamic Customer Support team, where you will play a crucial role in providing first-class technical support to their customers. This position is ideal for someone passionate about enhancing customer experience and maintaining … as required, following all remote fault diagnosis options explored. Assist the credit control team by working with end users that require after-sales support but have overdue balances. Maintain Customer related Master logs and ensure all cases are processed within the appropriate timeframe across internal/external/distributor Support teams. Log, investigate and report on all customer … cases for trends and potential issues, investigate where required and produce internal reporting and preventative suggested actions. Collaborate with the Product Lab team to provide technical guidance to the Customer Support team. Obtain, develop, retain and provide company responses to customers' escalated issues. Access expert advice and information from company staff, including engineers and suppliers, for additional diagnostics or More ❯

The Customer Success Executive will play a crucial role in supporting clients within the business services industry by fostering strong relationships and ensuring their needs are met. This permanent role requires excellent communication skills and a proactive approach to problem-solving. Full training will be provided. Client Details This is a really exciting opportunity to work with a … rapidly growing start up organisation in the technology sector. Due to continued growth, they are currently recruiting for a Customer Success Executive to join their team on a permanent basis. This is a fast paced, dynamic organisation and would suit someone who is eager to learn and develop, with excellent communication skills and a proactive mindset. Description Onboarding … Implementation: Support new customers from setup to first success; helping HR teams automate their reference checks quickly and confidently. Customer Relationship Management: Act as the primary point of contact for day-to-day support and account growth, ensuring users maximise value. Product Expertise: Become a platform expert, providing proactive guidance, training sessions, and troubleshooting to help customers get the More ❯