3 of 3 Customer Experience Jobs in Avon

Advertisement: Customer Journey Manager (Business Analyst) Contract Duration: 6 Months (with potential for extension) Rate: £600 per day or PAYE salary option is also available Location: Bristol Harbourside (Monday and Tuesday onsite) Are you passionate about enhancing customer experiences and driving innovative solutions? Our client is searching … dynamic Customer Journey Manager (Business Analyst) to join their vibrant team! This role is a fantastic opportunity to make a significant impact on product development while working in a collaborative and fast-paced environment. What You'll Do: As the Customer Journey Manager ...

transformation of CRM journeys for this financial services giant. Youll join an existing team who are growing to support the creation of new customer journeys and CRM workflows being built upon Salesforce Marketing Cloud. With this role leaning into the technical side of the platform, handling the build … creation of said journeys, implementing dynamic content within complex customer communications across both promotional and operational communication journeys. Because this sits within financial services, theres a heavier emphasis on regulations within the dynamic content being served. Think things like policy pricing, exclusions, underwriting terms which need to be applied ...

platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery processes. … Manage multiple projects concurrently and escalate risks when necessary. Professional Services Engineer – Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge ...