Customer Experience Jobs in Avon

12 of 12 Customer Experience Jobs in Avon

Customer Care Representative

Bath, Avon, England, United Kingdom
Hybrid / WFH Options
TrueSpeed
Are you passionate about delivering excellent service and ready to join a growing, ambitious full-fibre broadband company? We’re looking for an enthusiastic, proactive, and detail-focused Customer Care Representative to join our team in the heart of Bath. Customer Care RepresentativeBath, BA2 – Hybrid working Full time, permanent (40 hours per week) £25,000 - £28,000 per … about providing a service that transforms how people work, live, and connect – putting our customers at the heart of everything we do. With strong values of trust, collaboration, and customer focus, Truespeed is committed to creating positive experiences while supporting local communities and driving digital growth in the region. The Role We’re looking for a Customer Care … Representative to join our dedicated team in Bath. This is a fantastic opportunity for someone with a passion for delivering excellent customer service and a drive to go the extra mile. You’ll be the first point of contact for our customers, handling queries, resolving complaints, and ensuring each interaction is a positive one. Key Responsibilities: Handle customer More ❯
Employment Type: Full-Time
Salary: £25,000 - £28,000 per annum
Posted:

Application Experience Specialist (Full-Time)

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Motability Operations
Description Motability Operations are currently recruiting for Application Experience Advisors' to join our brand-new Application Experience Team in Bristol on a full-time, permanent basis. Forming part of our Customer Contact Services Department, you will be responsible for supporting the application process for both car dealerships and Motability Scheme customers across phone, email and live chat. … two role play exercises over the telephone and a face to face interview with one of the Managers. Qualifications To be successful in the role, you should possess a customer-focused attitude where you naturally put the customer experience at the centre of your thought processes. You look to meet their needs and solve their problems. Be … a natural listener and good communicator, the kind of person who can empathise with a customer, understand what they want and work out what to do next whilst always looking to improve the customers experience. As you will be communicating with a range of customers, dealers and internal stakeholders, it is important that you have strong communication skills both More ❯
Employment Type: Permanent, Part Time, Work From Home
Posted:

Lead Solution Architect (Supply Chain)

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Leidos Innovations UK Limited
project estimates, platform selection and technical designs. You will ensure compliance with all architecture directions and frameworks including technical, security, and regulatory standards and take a prominent role in customer and stakeholder meetings, and technical discussions. You will have a leading role in developing a solution for a project, through initial high-level technical design, into the detailed design … phase, through the development lifecycle and into sustainment of the solution. What does Leidos need from me? Previous experience as a Solution Architect on large customer projects, government customer experience preferred. Experience architecting Inventory Management, and complex multi-stakeholder logistics/supply chain management solutions using modern commercial solutionsi.e. Manufacturing Building IT solutions in Manufacturing … Repairs systems/domain, WMS Warehouse Management System, TMS Transport Management System, IBM Sterling OMS Order Management System, ERP, ESB, Procurement, Business Intelligence, Data Warehouse, etc.), within a government customer environment Experience managing Application Architecture and/or Integration architectural development at an enterprise level including knowledge of application integration concepts and technologies e.g. SOA, ESBs, EAI, XML More ❯
Employment Type: Permanent, Work From Home
Posted:

General Manager - Samsung Experience Store

Stratford-upon-avon, Warwickshire, United Kingdom
Partner Retail Services Limited
Salary: £53,000 - £59,000 DOE Bonus : 20% potential - Up to £70,800 OTE Location: Samsung Experience Store , Stratford Are you a dynamic and results-driven leader with a passion for technology and customer service? Do you thrive in a fast-paced environment and love inspiring a team to achieve greatness? If so, we have an exciting opportunity … for you! We are looking for a talented General Manager to join our Samsung Experience Store in Stratford Role Summary: As the General Manager, you will play a pivotal role in driving the success of the store by aligning with the PRS& Samsung brand and ethos. Your mission will be to deliver exceptional customer service, ensure operational compliance … Maintaining impeccable store standards will be a top priority for you. Your keen eye for detail will ensure that the store always looks its best, providing an inviting shopping experience for customers. Team Leadership: Managing and inspiring colleagues across all departments will be essential to foster a high-performing and motivated team. You'll set clear expectations and provide More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Product Owner- App

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Motability Operations
seeking an experienced Product Owner to become an integral part of our app development team. In this role, you'll lead the evolution and implementation of our mobile app experience, ensuring the delivery of high quality, accessible, and customer centric solutions that delight users and deliver measurable value. You'll work cross-functionally with design, engineering, marketing, and … operations teams to shape our app that empowers users, simplifies journeys, and supports our strategic priorities. Acting as the voice of the customer, you'll translate strategic goals and user needs into a clear, prioritised backlog. You'll ensure the team is focused on delivering solutions that improve customer experience, drive adoption, and support the wider Motability … over the Backlog: Oversee and manage the product backlog using prioritization frameworks such as MoSCoW, RICE, Value/Effort, Weighted Shortest Job First (WSJF) etc. Ensure the backlog reflects customer needs, business value, and strategic goals. Continuously groom the backlog & refine backlog items to adapt to evolving requirements. Manage your product team's Run and Evolve mix and make More ❯
Employment Type: Permanent, Part Time, Work From Home
Posted:

SQL Developer - Melksham

Bath, Avon, England, United Kingdom
Tenth Revolution Group
in-house platforms and tools. Everything runs on stored procedures, so the ability to create, execute and maintain these is the core skill we are looking for, with programming experience in .NET being a plus. You'll be involved in projects aimed at improving operational efficiency - whether it's reducing waste, enhancing customer experience, or streamlining internal … something new to get involved in. They have a real culture of continuous improvement, and you'll play a key role in driving new projects forward. You will bring experience in: Microsoft SQL Server - specifically, writing complex queries and stored procedures Experience in .NET is advantageous but not essential Great communication and problem-solving skills A keenness to … be in the office 5 days a week and collaborate with others You will be rewarded with: Salary - from £60-75,000 depending on level of experience Annual salary review Pension - 5% employee and 3% employer contribution Annual leave - 20 days plus bank holidays plus a "bonus week" to be taken as either annual leave or exchanged for additional More ❯
Employment Type: Full-Time
Salary: £50,000 - £75,000 per annum
Posted:

Sales Account Manager

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Apogee Corporation**
shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS The role of account manager is to grow and develop the existing client base around … and prospective client base and will undertake regular coaching sessions to maximise your potential. You will complete regular training and development sessions to ensure that you are meeting both customer and company expectations. The successful candidate will have a strong and coherent plan for finding and winning new business in the marketplace and will be able to demonstrate a … track record of doing so. SKILLS AND EXPERIENCE REQUIRED Ideally you will come from a managed print background,IT or Telecoms and be familiar with contract based selling. The role requires someone who is highly active in the field, client orientated, excellent communicator, experienced negotiator and someone who excels at putting the client first. You will be strong on More ❯
Employment Type: Permanent, Work From Home
Posted:

Senior Integration Engineer

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Informed Recruitment Limited
Are you an experienced Integration Specialist? Do you have previous experience of configuring, developing, improving, and supporting Enterprise iPaaS solutions? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Integration Consultant to work with industry experts in integration and automation to work on enterprise level projects. This is a rare opportunity to work … of integration strategies and techniques across a diverse mix of technology environments and architectures, from fully open source/bespoke environments through to fully proprietary, Enterprise and COTS-based. Experience of working with iPaaS platforms in an Enterprise environment from either independent vendors (such as Dell Boomi, Jitterbit Harmony, Workato, Celigo Integrator, Tibco Cloud Integration, SnapLogic, Informatica IDMC, IBM … and the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management enabling you to excel in a customer facing environment. Desirable eCommerce industry experience/configuring connectors with the likes of Shopify or similar As an individual you will be a self-starter with strong organisation More ❯
Employment Type: Permanent, Work From Home
Salary: £80,000
Posted:

Product Manager

Bath, Avon, England, United Kingdom
Method Grid
a quick SQL query to answer a question. You think about quality early - performance, reliability, security and auditability - and you communicate clearly, keeping people aligned with short, regular updates. Experience in B2B SaaS is important; familiarity with assurance/compliance, governance or reporting is a bonus. The Role You’ll work closely with our Chief Product and Technology Officer … list of impressive customers. We’ve secured significant investment both to accelerate the build of our product and to hire a team of passionate experts to deliver an outstanding customer experience. It’s going to be an exciting journey. We believe we have a unique product that will only get better. We celebrate diversity and how it can empower More ❯
Employment Type: Full-Time
Salary: £45,000 - £55,000 per annum
Posted:

SQL Database Developer

Bath, Avon, England, United Kingdom
Tenth Revolution Group
SQL Database Developer I am working with a well established retailer that is investing heavily in technology to streamline operations and enhance customer experience. With a strong focus on in-house development and automation, they're looking to hire a SQL Database Developer to support their growing infrastructure and help build the tools that power day-to-day operations. … systems Ensuring database performance and reliability across internal platforms Collaborating with developers to support application features and troubleshoot issues To be successful in this role, you will have: Strong experience in SQL database development Advanced knowledge of Microsoft SQL Server and stored procedures Strong understanding of database design, optimisation, and performance tuning Some of the role details include: Salary More ❯
Employment Type: Full-Time
Salary: £60,000 - £75,000 per annum
Posted:

Change Implementation Manager

Bath, Avon, England, United Kingdom
Hybrid / WFH Options
Ultimate Banking Ltd
for a change focussed individual, to come on board and really shape and take responsibility for the successful implementation of strategic projects across the business. Our client is a customer centric, financial services provider who pride themselves in a first-class customer experience. This is a proactive role focussed on delivery of change and business readiness, working closely … milestones Developing and maintaining project plans, risk and issue logs, and stakeholder engagement plans. Supporting business analysis to refine processes and operating models The successful individual will possess: Proven experience delivering change and implementation projects, ideally in financial services or other regulated sectors (Mortgage Sector experience would be highly desirable) Strong knowledge of change management and project delivery More ❯
Employment Type: Full-Time
Salary: £45,000 - £55,000 per annum
Posted:

IT Apprenticeship

Bristol, Avon, South West, United Kingdom
Baltic Apprenticeships
Ready to start your career in tech? At Route 101, youll get real, hands-on experience working with the latest digital tools while learning the skills you need to build a future in IT. This apprenticeship is about more than just trainingits a chance to earn while you learn and take the first step into an industry full of … youll never feel like youre on your own. If youre curious, motivated, and excited to grow, Route 101 is the place to start your journey. On top of great experience, youll earn a £17,000 salary, enjoy 25 days holiday plus bank holidays, and have worldwide travel and health insurance. Youll also get the chance to work with some … of the most exciting technology shaping the future of customer experience. In this role, youll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Troubleshoot and resolve incidents to support our customers on our various hosted service platforms. Escalate customer service incidents to More ❯
Employment Type: Advanced apprenticeships
Salary: £22,000
Posted: