Customer Experience Jobs in Avon

6 of 6 Customer Experience Jobs in Avon

Customer Care Representative

Bath, Avon, England, United Kingdom
Hybrid/Remote Options
Truespeed
Are you passionate about people and providing outstanding customer experiences? Join Truespeed’s friendly team, where your communication skills and problem-solving abilities will shine every day. Customer Care RepresentativeBath, Somerset BA2 Full time, permanent position 40 hours per week £25,000 - £28,000 per annum Please Note: Applicants must be authorised to work in the UK At … mission to bring ultrafast, full-fibre broadband to homes and businesses across the South West. Founded to challenge the status quo, we deliver reliable internet connectivity backed by outstanding customer service and a people-first approach. The Role As a Customer Care Representative , you’ll be the friendly voice and trusted contact for our valued customers. Whether by … phone, chat, social media, or email, you’ll handle queries efficiently and ensure each interaction ends with a smile. Key Responsibilities: Manage inbound customer queries across multiple channels including phone, chat, email, and social media Take ownership of customer issues - from broadband questions and installation bookings to technical queries and complaints Deliver first-time resolution wherever possible Support More ❯
Employment Type: Full-Time
Salary: £25,000 - £28,000 per annum
Posted:

DevOps Engineer (Supportability)

Bristol, Avon, South West, United Kingdom
Quest Global Engineering Limited
and when you fail, we all learn, then were eager to hear from you. We are looking to expand our Through Life Support Engineering capability in all levels of experience and are keen to hear from you if you feel youre ready to take the next step in your career. You must be a Sole UK National and qualify … for Security Clearance. Job Description The Configuration Management Engineer role will involve working as part of an Integrated Logistics Support (ILS) team for the customer, planning and developing support across Products, Systems and Equipment (PSE) with a specific focus on the supportability of the digital related resources including hardware, software, firmware, data and network infrastructure. This role may include … and investigating technical issues. Support or lead the development of digital asset support policies and procedures. Support or lead the development and maintenance of technical documentation in line with customer process. Apply a practical systems thinking approach to understand the wider system interactions and solutions. Be adaptable, as project requirements evolve, and ensure relevant parties are notified of changes More ❯
Employment Type: Permanent
Salary: £75,000
Posted:

Software Configuration Management Engineer

Bristol, Avon, South West, United Kingdom
Quest Global Engineering Limited
and when you fail, we all learn, then were eager to hear from you. We are looking to expand our Through Life Support Engineering capability in all levels of experience and are keen to hear from you if you feel youre ready to take the next step in your career. You must be a Sole UK National and qualify … for Security Clearance. Job Description The Configuration Management Engineer role will involve working as part of an Integrated Logistics Support (ILS) team for the customer, planning and developing support across Products, Systems and Equipment (PSE) with a specific focus on the supportability of the digital related resources including hardware, software, firmware, data and network infrastructure. This role may include … and investigating technical issues. Support or lead the development of digital asset support policies and procedures. Support or lead the development and maintenance of technical documentation in line with customer process. Apply a practical systems thinking approach to understand the wider system interactions and solutions. Be adaptable, as project requirements evolve, and ensure relevant parties are notified of changes More ❯
Employment Type: Permanent
Salary: £75,000
Posted:

Wireless Installation Engineer

Bristol, Avon, South West, United Kingdom
Hybrid/Remote Options
Rise Technical Recruitment Limited
provided with a van, tools, and comprehensive training to support your success. The Role Service Delivery: Install, configure, and commission wireless connectivity solutions efficiently and to a high standard. Customer Experience: Deliver outstanding service and consistently exceed customer expectations. Brand Representation: Maintain a professional image and represent the company positively on every site visit. Safety & Administration: Work … safely and complete all job documentation and stock records accurately and on time. Travel: Across the South West, with occasional stays away. The Person Experience in wireless, RF, microwave, or telecoms installation. Confident working independently in a mobile, field-based role. Skilled with hand tools, comfortable working at heights, and managing equipment stock. Willingness to travel across the South … roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunity employer and welcome applications from all suitable candidates. More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

eCommerce Manager

Bath, Avon, England, United Kingdom
ADLIB
supportive, forward-thinking environment that values innovation and collaboration. What you’ll be doing You will manage the daily operations of the eCommerce platform, ensuring smooth performance and seamless customer journeys. You will resolve technical issues, oversee release deployments, and collaborate with internal teams and external partners to deliver impactful improvements.You will lead analytics and reporting, translating data into … aligned solutions. Ad-hoc projects offer opportunities to contribute to the wider digital strategy. You will be part of a collaborative, passionate team focused on creativity, quality, and exceptional customer experiences. What experience you’ll need to apply Proven track record in an eCommerce Manager role. Experience with CMS platforms including Magento and Shopify. Familiarity with ERP … systems (e.g., MS Navision/Business Central preferred). Knowledge of PIM and site search tools (e.g., Akeneo, Algolia). Experience with CRM, ESP, CDP integrations, and tag management. Analytical, data-driven, and experienced in optimising online performance. Exposure to digital advertising platforms such as Google Ads or Meta is a plus. What you’ll get in return for More ❯
Employment Type: Full-Time
Salary: £40,000 - £60,000 per annum
Posted:

Software Engineer (C#.Net)

Bristol, Avon, South West, United Kingdom
ADLIB Recruitment
hiring a Software Engineer to join a high-performing digital development team working on innovative services for millions of users. Youll design, build and maintain backend systems that power customer-facing products. *Youll need to be able to work from their North Bristol office twice a week. What experience youll need to apply Strong experience with .NET … Core, C#, and SQL. Proficiency with Azure Cloud and interest in learning Kubernetes. Solid understanding of software engineering lifecycle and agile methodologies. Experience with event-driven design and reusable service architecture. Ability to work independently in a fast-paced environment. Excellent stakeholder management and communication skills. Passion for automation and eliminating duplication. Ability to manage multiple projects and deadlines. … using .NET Core and C#, while operating within an Azure Cloud environment supported by Kubernetes. Responsibilities include troubleshooting integration issues, improving internal processes, and identifying opportunities to enhance the customer experience. Estimating project timelines, managing technical debt, and clarifying requirements with stakeholders are also part of the remit. The work directly influences the quality and reliability of digital services More ❯
Employment Type: Permanent
Salary: £60,000
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