12 of 12 Customer Experience Jobs in Avon

Senior Customer Success Manager Salary: £70,000 - £80,000 per annum, plus circa 10%-15% bonus Location: Remote (Bristol HQ) My client is a rapidly growing technology/SaaS organisation offering a unique portfolio of services to the construction sector across the UK and internationally. There is a clear … would lead to a doubling their size over the next 2-3 years as the products and services are commercialised at pace. The Senior Customer Success Manager, a crucial appointment, will ensure customers achieve their desired outcomes while using a product or service, thereby driving customer retention ...

time, on budget, and to the highest quality standards. This role is primarily based in the Clevedon office and involves close collaboration with development, customer experience, and client teams. Domestic and international travel may be required. Responsibilities will include Carry out the build of projects on the digital … platform users to encourage engagement. Communicate with the Development team to stay up to date with new features and recommend improvements. Liaise with the Customer Experience team to ensure they are familiar with each project and can deliver networking services effectively. Exceed expectations in terms of product quality. ...

Role On behalf of our client, we are seeking a Customer Success Executive based in Central Bristol . This role provides account management and some expertise to the Commercial and Customer Success teams. You will manage customer onboarding, implementations, and training, while ensuring an exceptional customer experience. Reporting to the Commercial Manager, you will work closely with the Technical Customer Success Assistant to deliver successful outcomes for customers. The role requires strong customer focus, sound technical understanding, and the ability to support multiple projects at once. Responsibilities will include Manage customer onboarding ...

Account Executive Location: Remote, with occasional travel to customer sites Join Rezcontrol and help hotels get even more from their technology At ClearCourse, we're building market-leading software businesses that help organisations work smarter, serve customers better and grow faster. Rezcontrol is one of the UK's leading … Account Executive to join the Rezcontrol team. This isn't a cold new business role. Instead, you'll work closely with our Onboarding and Customer Success teams to identify opportunities within our existing customer base, helping hotels maximise the value of their investment while growing recurring revenue. ...

exciting opportunities in the market. We're recruiting on behalf of a global technology business that's changing the way retailers approach sustainability and customer engagement. Following continued international success, they're investing heavily in the UK and building a brand new sales team to support their next phase … highly consultative sales role where you'll build trusted relationships, understand your customers' businesses and demonstrate how innovative technology can improve operations, enhance the customer experience and deliver long term commercial value. Package: £35,000 to £45,000 basic salary. Up to 20% annual bonus. Company car. ...

instrumental in shaping how it looks, feels, and operates. Working directly alongside the Head of Aftersales to define processes, set standards, and establish a customer first culture from day one. Field service work will be handled by an outsourced partner, meaning this role is centred on intelligent triage. Understanding … customer issues quickly, diagnosing root causes accurately, and ensuring the right resource is deployed at the right time. The individual in this position will be the technical backbone of the aftersales operation and the primary point of contact for customers requiring support. Key Responsibilities Act as the first point ...

Client Insight Analyst to help shape business decisions through data-driven insight. This role sits within a growing analytics team and focuses on understanding customer value, profitability, retention, growth and acquisition performance. Senior Insight Analyst - What You'll Do Partner with stakeholders across commercial, product and customer teams … provide actionable insight. Analyse customer behaviour, profitability, lifetime value and retention trends. Identify opportunities to improve commercial performance and customer experience. Translate complex analysis into clear recommendations and business actions. Support strategic projects and help drive data-led decision making. Senior Insight Analyst - What We're Looking ...

genuine opportunities for professional growth. The organisation is seeking a passionate frontend specialist who enjoys solving technical challenges and delivering exceptional user experiences. What experience you’ll need to apply Proven commercial experience in a Frontend Developer role within ecommerce environments. Strong experience working with Magento Open … Source and/or Adobe Commerce. Excellent HTML, CSS and JavaScript (ES6+) skills. Experience with modern frontend frameworks such as React, Vue, or similar. Strong understanding of component-based development and state management. Experience integrating REST and GraphQL APIs. Proven track record building product pages, checkout experiences ...

closure. Develop relationships with senior stakeholders including CIOs, IT Directors, Operations Leaders and Procurement teams. Deliver consultative, value-led technology solutions tailored to customer needs. Work closely with internal technical, delivery and marketing teams to ensure an exceptional customer experience. Grow recurring revenue through managed service agreements … looking for someone who is commercially focused, self-motivated and thrives on developing new business opportunities. You'll enjoy building relationships, solving customer challenges and achieving ambitious sales targets. You'll ideally have: A strong track record in business development within IT services, managed services or technology solutions. Experience ...

Customer Service Technical Representative Location: Bristol Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. … existing employees, we drive a culture that is founded on positive change and development. Summary of the role Act as Technical Support to Customer Services, dealing with technical queries from administrators & customers. Individuals in this role will provide input to projects and review all procedural changes as well ...

solid grounding in HTML, CSS and JavaScript is essential. We’ve spent considerable time and effort in updating our application in Vue.js, so strong experience in this area would be essential. As a Senior, you will have experience of component-based architecture and Agile engineering practices such … could be genuinely exciting, but it will take hard work to get to the next stage. As mentioned, you will have advanced skills and experience in Vue.js, coupled with deep knowledge of HTML, CSS and accessibility. Why Join? Method Grid is an early-stage SaaS platform with an ever ...

telephone, email, LinkedIn, and face-to-face meetings. Build and develop strong relationships with prospective clients. Deliver engaging software product demonstrations tailored to customer requirements. Manage and develop a healthy sales pipeline using HubSpot CRM. Follow up leads and sales opportunities to maximise conversions. Negotiate commercial terms and successfully … opportunities. Achieve and exceed individual sales and revenue targets. Collaborate with marketing and technical teams to support the sales process and deliver the best customer experience. Develop expert product knowledge to confidently demonstrate software solutions across multiple industries. Requirements Minimum of two years' experience in software sales, SaaS ...