8 of 8 Customer Experience Jobs in Bristol

Head of Partnerships West Midlands Up to 100k Hybrid 2 days per week in the office 3 days travelling to customer sites Enterprise Level Account Management and Sales Experience Fintech experience is desirable Benefits Private Medical Group Income Protection Car Allowance Bonus Scheme I'm working with … level accounts, that understands and improves strategic partnerships. You will be involved with developing account management strategy alongside other senior stakeholders. You will drive customer success within the channel, which includes acting as a conduit for any issues. You will line manage a team of account managers. They ...

account value, driving adoption of services, maximising retention. Manage pre‐ and post‐sales solutions, including proposals, RFPs, solutions, adoption of solutions and CSAT metrics. Experience and Skills required Experience in a SaaS environment (essential). Experience in enterprise‐level client relations, customer success or account management … essential). Strong and inspirational leadership. Strategic and commercially focused. Excellent stakeholder communication skills. Analytic approach using data‐driven insight. B2B customer journey management. Demonstrable experience in driving B2B customer satisfaction. Demonstrable experience driving account revenue through clear strategy, consistent delivery, operational alignment, actionable analytics ...

time, on budget, and to the highest quality standards. This role is primarily based in the Clevedon office and involves close collaboration with development, customer experience, and client teams. Domestic and international travel may be required. Responsibilities will include Carry out the build of projects on the digital … platform users to encourage engagement. Communicate with the Development team to stay up to date with new features and recommend improvements. Liaise with the Customer Experience team to ensure they are familiar with each project and can deliver networking services effectively. Exceed expectations in terms of product quality. ...

regional sites. You will enjoy enjoys being out on the road, meeting people, and solving problems face-to-face. This is a hands-on, customer-focused role where you’ll be the go-to IT expert across several sites in the region. You’ll take ownership of onsite … systems are maintained and issues are resolved quickly Leading local IT projects, upgrades, and installations Building positive relationships with stakeholders and delivering a great customer experience What we’re looking for Previous experience in a Field Engineer or similar onsite IT support role Previous VIP/White ...

developing and winning new business opportunities while managing and expanding relationships within an existing portfolio of strategic customers. Working consultatively, you will uncover customer challenges, position innovative solutions, and drive meaningful commercial outcomes through Apogees extensive services portfolio. Key responsibilities include: Driving new business acquisition across strategic accounts … sales cycles from prospecting through to close Building trusted relationships with decision-makers and senior stakeholders Identifying opportunities to cross-sell and expand existing customer partnerships Delivering compelling proposals, presentations, and commercial solutions Maintaining accurate forecasting, pipeline management, and reporting Staying informed on market trends, competitor activity, and customer ...

need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. Salary: £40K - £49K dependent on experience + benefits Company bonus of up to £2,500 (based on company performance and will vary year to year) Pension of maximum total (employer … Instructor to actively assist in the Training delivery of an MBDA Complex System Ground Based Air Defence (GBAD) product to an Export Customer to the highest quality, on time and on cost. You will be required to be initially to be deployed overseas working as part of an MBDA ...

recruiting a Technical Support Associate to support customers across a range of IT services, helping resolve issues, coordinate support activities and deliver an excellent customer experience. This is an ideal opportunity for someone with experience in a Service Desk, IT Support, Customer Support or MSP environment … Doing Acting as a key point of contact for customers Supporting service requests, incidents and escalations Coordinating with technical teams to resolve issues Supporting customer onboarding and service adoption Monitoring customer satisfaction and service performance Identifying opportunities for service improvement Building strong customer relationships What ...

Customer Service Technical Representative Location: Bristol Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. … existing employees, we drive a culture that is founded on positive change and development. Summary of the role Act as Technical Support to Customer Services, dealing with technical queries from administrators & customers. Individuals in this role will provide input to projects and review all procedural changes as well ...