1 to 25 of 34 Customer Experience Jobs in Bristol

Role specifics: Salary range: up to £65k Reporting to: Chief Customer Officer Key stakeholders: Professional Services, Solution Consultants, Support, Tech and Product team Organisational Framework Level: 3 - Professional Specialist About you/Job Summary: The ideal Customer Success Manager sits at the intersection of three core strengths: deep … domain expertise, proven Customer Success experience, and the mindset of a trusted advisor. You not only understand the industry landscape but also bring a track record of driving customer outcomes through proactive engagement and strategic guidance. You are naturally curious, solution-oriented, and relentless in removing barriers … deep domain expertise? Our highly configurable platform is built to support a wide range of investigative and intelligence use cases across sectors. Candidates with experience in investigations, intelligence management, or related fields-whether in the public sector (e.g., law enforcement, intelligence, regulatory bodies) or private sector (e.g., corporate investigations More ❯

Location: Samsung Experience Store Bristol Hours: 40 Hours full-time Pay: Salary: £40,000 - £44,500 Bonus: 20% bonus potential - OTE £48,000- £53,400) Are you a dynamic and results-driven leader with a passion for technology and customer service? Do you thrive in a fast-paced … to achieve greatness? If so, we have an exciting opportunity for you! We are looking for a talented Store Manager to join our Samsung Experience Store in Bristol . Role Summary: As the Store Manager, you will play a pivotal role in driving the success of the store by … aligning with the PRS& Samsung brand and ethos. Your mission will be to deliver exceptional customer service, ensure operational compliance, and introduce Samsung products that enhance customers' connected lives. Core Responsibilities: Health & Safety: You'll lead by example, ensuring the highest standards of health and safety across the store More ❯

known for creating work that not only looks great but also delivers measurable impact. Due to continued growth, theyre looking for a commercially minded CX Planner/Strategistto join their Strategy team. This is a key hire for the agency, someone who can sit at the intersection of data and … into how they work, offering a mix of remote, hybrid and in-office collaboration to suit each team and project. About the role: As CX Planner/Strategist youll play a lead role in helping clients understand and unlock the value of their customer data, building customer journeys … meaningful, measurable change. Youll work across multiple accounts and projects, influencing senior stakeholders and partnering closely with creatives, analysts and client leads. As a CX Planner/Strategist you'll: Lead the development of strategic comms and CX plans rooted in data and insight Facilitate strategy sessions and QBRs with More ❯

for creating work that not only looks great but also delivers measurable impact. Due to continued growth, they’re looking for a commercially minded CX Planner/Strategist to join their Strategy team. This is a key hire for the agency, someone who can sit at the intersection of data … into how they work, offering a mix of remote, hybrid and in-office collaboration to suit each team and project. About the role: As CX Planner/Strategist you’ll play a lead role in helping clients understand and unlock the value of their customer data, building customer … measurable change. You’ll work across multiple accounts and projects, influencing senior stakeholders and partnering closely with creatives, analysts and client leads. As a CX Planner/Strategist you'll: Lead the development of strategic comms and CX plans rooted in data and insight Facilitate strategy sessions and QBRs with More ❯

for creating work that not only looks great but also delivers measurable impact. Due to continued growth, they’re looking for a commercially minded CX Planner/Strategist to join their Strategy team. This is a key hire for the agency, someone who can sit at the intersection of data … into how they work, offering a mix of remote, hybrid and in-office collaboration to suit each team and project. About the role: As CX Planner/Strategist you’ll play a lead role in helping clients understand and unlock the value of their customer data, building customer … measurable change. You’ll work across multiple accounts and projects, influencing senior stakeholders and partnering closely with creatives, analysts and client leads. As a CX Planner/Strategist you'll: Lead the development of strategic comms and CX plans rooted in data and insight Facilitate strategy sessions and QBRs with More ❯

to make our Group a great place for everyone. Including you! The Personalised Experiences and Communications (PEC) platform is at the forefront of transforming customer experiences, delivering tailored interactions and communications across both digital and physical touchpoints. By harnessing the power of AI, analytics & customer insights we aim … to ensure that every customer message and experience is personalised, making each engagement relevant and seamless. We're searching for a visionary and experienced Product Owner with a strong background in Martech & content ecosystems to lead our brand-new lab, with expertise in establishing connected content systems that … are consistently and beautifully reflected for our customers across all of our channels. Your role, alongside the Lab Engineering Lead, is to place the customer at the heart of our operations, driving innovation within our content and marketing functions. In this role, you'll: Lead the Marketing & Experience More ❯

Are you ready to make a real impact, leading strategic client partnerships in a forward-thinking digital customer experience agency? At Great State , we're looking for an Account Director to help our clients navigate their digital transformation journeys and create exceptional customer experiences. About us Great … State is a digital customer experience agency built on creativity, collaboration, and innovation. We work with ambitious brands to shape their future through strategy, technology, and design. With a focus on meaningful impact, we empower our teams and clients to deliver purposeful work that drives growth and makes … leader in the digital space. What we're looking for Client management expertise: Proven success in managing and growing client accounts, ideally within digital, CX, or related industries. Strategic acumen: Ability to understand client business challenges and craft solutions that deliver measurable results. Exceptional communication skills: Skilled in presenting, negotiating More ❯

its clients. This collective strategy between Sales and Marketing teams turn interest into potential customers. ELEVATE's CONCEIRGE team are knowledgeable professionals that are customer-centric and sales-driven. We value teamwork, creativity, innovation, and flawless execution. We are thinkers, doers, storytellers, and problem solvers. Above all, we live … Lead Development Representative is responsible for answering inbound leads from various sources, working to foster the relationship, and determine the specific needs of each customer on behalf of the world's largest and most prestigious companies. This individual will provide a crucial link to connect with prospects, build rapport … gather information, and identify opportunities that meet the minimum qualification criteria for our customer sales teams. You will work closely with multiple project managers to execute personalized telephone and email outreach, on a range of commercial real estate solutions and products. This role requires a passion to continually demonstrate More ❯

Description We are looking for an MI Analyst to join the In Life Customer Services MI Team on a fixed term basis up to the end of June 2026. This role reports into one of the MI Manager within the Customer Services Division and is responsible for delivering … Power BI, OAS, My SQL, Snowflake etc. Working closely with many different stakeholders to identify opportunities and deliver analysis to drive operational improvements to customer experience and business processes. Working within the defined quality process to follow best practice, share knowledge, engage in workshop/peer review type … decisions, including visualising data to draw out insights to identify patterns, trends and outliers in a variety of data sets. You will have proven experience in using customer & operational data to drive recommendations that deliver commercial and operational gains, including manipulating large datasets, using different programming tools and More ❯

a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About The Role As Hargreaves Lansdown continues to … s digital engagement platforms, contributing to the broader technology strategy. Influence and shape the future of client engagement and support experiences through data-driven, customer-centric design decisions. Champion cross-functional alignment across architecture, delivery, support, and security teams to ensure successful, end-to-end solution delivery. What You … using technologies like Service Cloud, Service Cloud Voice, Einstein AI, and Data Cloud. Collaborating with business and product stakeholders to align technical delivery with customer experience goals and regulatory requirements. Setting engineering standards and best practices to ensure scalable, secure, and maintainable solutions across the Salesforce ecosystem. Coaching More ❯

a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About The Role As Hargreaves Lansdown continues to … s digital engagement platforms, contributing to the broader technology strategy. Influence and shape the future of client engagement and support experiences through data-driven, customer-centric design decisions. Champion cross-functional alignment across architecture, delivery, support, and security teams to ensure successful, end-to-end solution delivery. What You … using technologies like Service Cloud, Service Cloud Voice, Einstein AI, and Data Cloud. Collaborating with business and product stakeholders to align technical delivery with customer experience goals and regulatory requirements. Setting engineering standards and best practices to ensure scalable, secure, and maintainable solutions across the Salesforce ecosystem. Coaching More ❯

revolutionising the way businesses in the renewable energy sectors operate. We provide a powerful, intuitive platform designed to streamline workflows, improve compliance, and enhance customer experience. Our software enables low-carbon technology installers to manage their processes effectively, ensuring seamless operations throughout the entire customer journey. As part … of our mission to power the net-zero revolution, we are growing our team and looking for a Customer Support Engineer to play a crucial role in helping our customers get the most out of Payaca. The Role As a Customer Support Engineer , you will be the frontline … of our customer success efforts, helping users troubleshoot issues, optimise their workflows, and integrate Payaca with their existing tools. This is not just a traditional support role; you'll work closely with both customers and our engineering team to diagnose problems, improve our documentation, and help shape the future More ❯

the business. Client Details Our client is a nationally recognised organisation undergoing a major digital and infrastructure transformation. With a clear focus on innovation, customer experience, and operational excellence, they are investing heavily in modernising their technology landscape to support long-term strategic growth. You'll be joining … cost-saving opportunities Foster strong relationships with business units, exec stakeholders, and suppliers Lead continuous improvement in architecture, delivery, and support standards Profile Proven experience in senior IT leadership roles within fast-paced environments Strong background in IT strategy, architecture, and infrastructure delivery Skilled in managing cross-functional and … virtual delivery teams Deep understanding of CAPEX/OPEX, SaaS, and financial implications of tech decisions Hands-on experience with enterprise systems (ERP, CRM, Telephony, etc.) Strong grasp of network, server infrastructure, and end-user technologies Comfortable operating in agile environments with mission-critical systems Confident stakeholder manager with More ❯

impact About Our Client Our client is a nationally recognised organisation undergoing a major digital and infrastructure transformation. With a clear focus on innovation, customer experience, and operational excellence, they are investing heavily in modernising their technology landscape to support long-term strategic growth. You'll be joining … opportunities Foster strong relationships with business units, exec stakeholders, and suppliers Lead continuous improvement in architecture, delivery, and support standards The Successful Applicant Proven experience in senior IT leadership roles within fast-paced environments Strong background in IT strategy, architecture, and infrastructure delivery Skilled in managing cross-functional and … virtual delivery teams Deep understanding of CAPEX/OPEX, SaaS, and financial implications of tech decisions Hands-on experience with enterprise systems (ERP, CRM, Telephony, etc.) Strong grasp of network, server infrastructure, and end-user technologies Comfortable operating in agile environments with mission-critical systems Confident stakeholder manager with More ❯

help deliver our connected mobility strategy. This key role involves helping to deliver a range of connected products and services that meet and surpass customer expectations, deliver process efficiencies and generate clear ROI. The successful candidate will be responsible for managing the product backlog, defining user stories, and ensuring … that products are aligned with both customer requirements and business objectives. Acting as a liaison between stakeholders and the development team, you will translate the product vision into a prioritised & actionable backlog that maximises business value while ensuring to addresses customer needs, whilst ensuring that the delivery team … manage the product backlog using prioritisation frameworks such as MoSCoW, RICE, Value/Effort, Weighted Shortest Job First (WSJF) etc. Ensure the backlog reflects customer needs, business value, and relevant strategic goals. Continuously groom the backlog & refine backlog items to adapt to evolving requirements. Manage the product team's More ❯

for the future. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is … you will be responsible for: Researching potential customers to shape and build new business Growing new business through effective communication methods including cold calling, customer meetings and email marketing Working towards your KPI's through developing market understanding, building relationships and networking Providing effective account management to support your … customers technology strategy, implementation, and future requirements Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience We'd love you to have: A passion for sales and be keen to learn and develop your skill set Demonstrate a keen More ❯

Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … shaping the future of connectivity! Your passion for resource coordination and a can-do attitude will be your most important attribute, but the following experience will also help: Excellent verbal and written communication skills and record keeping. Ability to be adaptable at all times to a fast-changing environment. … periods. Demonstrable ability to support a multi-faceted busy department. Location: Office/Hybrid Contract: Permanent Salary : £24,000.00 to £26,000.00 (depending on experience) Key Benefits : Pension, Private Medical Insurance, 25 days holiday (plus bank holidays & an extra day for your birthday), Discounted dental and gym schemes, Voucher More ❯

key player in a critical part of the order journey. You'll design, develop and operate scalable, high-quality software solutions that enhance the customer experience on a global scale. Your work will help guide customers throughout the purchase experience to ensure they are completing their order … all the way through to proving that they work well - and continue to work well - in production What will you bring to the table? Experience in .NET & C# Solid understanding of HTTP and RESTful design Knowledgeable in both SQL and NoSQL database systems Solid foundation in software engineering principles More ❯

UK based technology company innovating the parking and access solutions industry. This dynamic organisation designs and delivers cutting-edge digital products that improve the customer experience, optimise operations, and support sustainability in smart mobility environments! We are searching for someone to help to re-write code from Flutter … to React Native to propel the application forward with new features. You will need: Experience in C# React or React Native Ability to communicate effectively and solve user issues in a timely manner If you have experience in re-writing applications to React Native, this will be a More ❯

UK based technology company innovating the parking and access solutions industry. This dynamic organisation designs and delivers cutting-edge digital products that improve the customer experience, optimise operations, and support sustainability in smart mobility environments! We are searching for someone to help to re-write code from Flutter … to React Native to propel the application forward with new features. You will need: Experience in C# React or React Native Ability to communicate effectively and solve user issues in a timely manner If you have experience in re-writing applications to React Native, this will be a More ❯

the business. Client Details Our client is a nationally recognised organisation undergoing a major digital and infrastructure transformation. With a clear focus on innovation, customer experience, and operational excellence, they are investing heavily in modernising their technology landscape to support long-term strategic growth. You'll be joining More ❯

SC Cleared Oracle Digital Assistant & Intelligent Advisor Consultant Circa £600 Inside IR35 (Hybrid or Remote) Bristol/London Transform customer experience through intelligent automation. Pigment Consulting is leading the Oracle Digital Assistant and Intelligent Advisor (ODAI) workstream for a Defence Oracle HCM programme. We are now seeking a … opportunities using Oracle’s AI tools Collaborate with Oracle HCM colleagues to ensure seamless integration and handover readiness What you’ll bring: Hands-on experience with Oracle Digital Assistant and Oracle Intelligent Advisor Ability to design and configure user-centric digital journeys Strong understanding of Oracle Cloud HCM integration … points Functional strength with technical awareness – comfortable bridging design and delivery Prior Defence or public sector experience highly desirable; This is a lead-level, client-facing role where your innovation and technical precision will shape how personnel interact with their HR services in the future. If you are passionate More ❯

Salary £35k to £60k DPE Must live within 30 miles of Bristol City Centre We’re Mezze, the market-leading SaaS B2B ordering and customer experience platform for the food manufacturing industry trusted by national brands. We’re looking for an enthusiastic, team-player to join the development … where necessary Working with designers on UI/UX Testing and deploying releases Developing your own skills and knowledge to meet project needs Useful experience Node.js React/React Native MySQL/PostgreSQL Typescript Serverless/Lambda Version control - Git AWS cloud/CDK Jest HTML/CSS/ More ❯

Salary £35k to £60k DPE Must live within 30 miles of Bristol City Centre We’re Mezze, the market-leading SaaS B2B ordering and customer experience platform for the food manufacturing industry trusted by national brands. We’re looking for an enthusiastic, team-player to join the development … where necessary Working with designers on UI/UX Testing and deploying releases Developing your own skills and knowledge to meet project needs Useful experience Node.js React/React Native MySQL/PostgreSQL Typescript Serverless/Lambda Version control - Git AWS cloud/CDK Jest HTML/CSS/ More ❯

Digital Experience function hiring in: United Kingdom Work Preference Option(s): Hybrid model Work from Office Join Ascent and help shape the future of data solutions by becoming a valued team member where your skills matter, your impact is significant, and your career can reach new heights. About Us … for their business. If you're passionate about designing and building leading edge, high-performing data solutions that support business models and help drive customer's future growth, this is the role for you. Your responsibilities will include: Solution Design: Understand and elaborate customer vision and Architect cloud … to the UK's favourite TV listing and review platform. RADIO TIMES Reducing cost, accelerating innovation and attracting new talent in healthcare. PREMIER Taking CX to the next level with AI for 200,000 members. INSTITUTE OF CHARTERED ACCOUNTANTS Empowering the evolution of online learning for a leading global platform. More ❯