13 of 13 Customer Experience Jobs in Bristol

known for creating work that not only looks great but also delivers measurable impact. Due to continued growth, theyre looking for a commercially minded CX Planner/Strategistto join their Strategy team. This is a key hire for the agency, someone who can sit at the intersection of data and … into how they work, offering a mix of remote, hybrid and in-office collaboration to suit each team and project. About the role: As CX Planner/Strategist youll play a lead role in helping clients understand and unlock the value of their customer data, building customer journeys … meaningful, measurable change. Youll work across multiple accounts and projects, influencing senior stakeholders and partnering closely with creatives, analysts and client leads. As a CX Planner/Strategist you'll: Lead the development of strategic comms and CX plans rooted in data and insight Facilitate strategy sessions and QBRs with More ❯

for creating work that not only looks great but also delivers measurable impact. Due to continued growth, they’re looking for a commercially minded CX Planner/Strategist to join their Strategy team. This is a key hire for the agency, someone who can sit at the intersection of data … into how they work, offering a mix of remote, hybrid and in-office collaboration to suit each team and project. About the role: As CX Planner/Strategist you’ll play a lead role in helping clients understand and unlock the value of their customer data, building customer … measurable change. You’ll work across multiple accounts and projects, influencing senior stakeholders and partnering closely with creatives, analysts and client leads. As a CX Planner/Strategist you'll: Lead the development of strategic comms and CX plans rooted in data and insight Facilitate strategy sessions and QBRs with More ❯

for creating work that not only looks great but also delivers measurable impact. Due to continued growth, they’re looking for a commercially minded CX Planner/Strategist to join their Strategy team. This is a key hire for the agency, someone who can sit at the intersection of data … into how they work, offering a mix of remote, hybrid and in-office collaboration to suit each team and project. About the role: As CX Planner/Strategist you’ll play a lead role in helping clients understand and unlock the value of their customer data, building customer … measurable change. You’ll work across multiple accounts and projects, influencing senior stakeholders and partnering closely with creatives, analysts and client leads. As a CX Planner/Strategist you'll: Lead the development of strategic comms and CX plans rooted in data and insight Facilitate strategy sessions and QBRs with More ❯

Description We are looking for an MI Analyst to join the In Life Customer Services MI Team on a fixed term basis up to the end of June 2026. This role reports into one of the MI Manager within the Customer Services Division and is responsible for delivering … Power BI, OAS, My SQL, Snowflake etc. Working closely with many different stakeholders to identify opportunities and deliver analysis to drive operational improvements to customer experience and business processes. Working within the defined quality process to follow best practice, share knowledge, engage in workshop/peer review type … decisions, including visualising data to draw out insights to identify patterns, trends and outliers in a variety of data sets. You will have proven experience in using customer & operational data to drive recommendations that deliver commercial and operational gains, including manipulating large datasets, using different programming tools and More ❯

a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About The Role As Hargreaves Lansdown continues to … s digital engagement platforms, contributing to the broader technology strategy. Influence and shape the future of client engagement and support experiences through data-driven, customer-centric design decisions. Champion cross-functional alignment across architecture, delivery, support, and security teams to ensure successful, end-to-end solution delivery. What You … using technologies like Service Cloud, Service Cloud Voice, Einstein AI, and Data Cloud. Collaborating with business and product stakeholders to align technical delivery with customer experience goals and regulatory requirements. Setting engineering standards and best practices to ensure scalable, secure, and maintainable solutions across the Salesforce ecosystem. Coaching More ❯

a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About The Role As Hargreaves Lansdown continues to … s digital engagement platforms, contributing to the broader technology strategy. Influence and shape the future of client engagement and support experiences through data-driven, customer-centric design decisions. Champion cross-functional alignment across architecture, delivery, support, and security teams to ensure successful, end-to-end solution delivery. What You … using technologies like Service Cloud, Service Cloud Voice, Einstein AI, and Data Cloud. Collaborating with business and product stakeholders to align technical delivery with customer experience goals and regulatory requirements. Setting engineering standards and best practices to ensure scalable, secure, and maintainable solutions across the Salesforce ecosystem. Coaching More ❯

the business. Client Details Our client is a nationally recognised organisation undergoing a major digital and infrastructure transformation. With a clear focus on innovation, customer experience, and operational excellence, they are investing heavily in modernising their technology landscape to support long-term strategic growth. You'll be joining … cost-saving opportunities Foster strong relationships with business units, exec stakeholders, and suppliers Lead continuous improvement in architecture, delivery, and support standards Profile Proven experience in senior IT leadership roles within fast-paced environments Strong background in IT strategy, architecture, and infrastructure delivery Skilled in managing cross-functional and … virtual delivery teams Deep understanding of CAPEX/OPEX, SaaS, and financial implications of tech decisions Hands-on experience with enterprise systems (ERP, CRM, Telephony, etc.) Strong grasp of network, server infrastructure, and end-user technologies Comfortable operating in agile environments with mission-critical systems Confident stakeholder manager with More ❯

help deliver our connected mobility strategy. This key role involves helping to deliver a range of connected products and services that meet and surpass customer expectations, deliver process efficiencies and generate clear ROI. The successful candidate will be responsible for managing the product backlog, defining user stories, and ensuring … that products are aligned with both customer requirements and business objectives. Acting as a liaison between stakeholders and the development team, you will translate the product vision into a prioritised & actionable backlog that maximises business value while ensuring to addresses customer needs, whilst ensuring that the delivery team … manage the product backlog using prioritisation frameworks such as MoSCoW, RICE, Value/Effort, Weighted Shortest Job First (WSJF) etc. Ensure the backlog reflects customer needs, business value, and relevant strategic goals. Continuously groom the backlog & refine backlog items to adapt to evolving requirements. Manage the product team's More ❯

Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … shaping the future of connectivity! Your passion for resource coordination and a can-do attitude will be your most important attribute, but the following experience will also help: Excellent verbal and written communication skills and record keeping. Ability to be adaptable at all times to a fast-changing environment. … periods. Demonstrable ability to support a multi-faceted busy department. Location: Office/Hybrid Contract: Permanent Salary : £24,000.00 to £26,000.00 (depending on experience) Key Benefits : Pension, Private Medical Insurance, 25 days holiday (plus bank holidays & an extra day for your birthday), Discounted dental and gym schemes, Voucher More ❯

Salary £35k to £60k DPE Must live within 30 miles of Bristol City Centre We’re Mezze, the market-leading SaaS B2B ordering and customer experience platform for the food manufacturing industry trusted by national brands. We’re looking for an enthusiastic, team-player to join the development … where necessary Working with designers on UI/UX Testing and deploying releases Developing your own skills and knowledge to meet project needs Useful experience Node.js React/React Native MySQL/PostgreSQL Typescript Serverless/Lambda Version control - Git AWS cloud/CDK Jest HTML/CSS/ More ❯

through system features, resolving technical issues, or supporting new clients as they get started, you'll play a vital role in delivering a great customer experience. Your Day-to-Day: Respond to user queries across various channels (phone, email, chat, ticketing system) and provide clear, efficient solutions. Investigate and … logistics trends to offer accurate advice and support. Assist in creating help articles, training content, and other support documentation. What You'll Need: Previous experience in a software support or technical helpdesk role, ideally in a SaaS or transport/logistics context. Strong analytical and problem-solving skills with … a good technical understanding of software systems. Excellent communication skills and a customer-first mindset. Confidence working independently in a remote setting, while staying closely connected to your team. Some background knowledge of the transport, courier, or logistics industry would be a real bonus. Familiarity with helpdesk software, remote More ❯

with three days per week on site. The Company Route 101 is a dynamic and fast-growing technology solutions provider, specialising in delivering innovative customer engagement platforms to organisations across various sectors. Headquartered in Hambrook Bristol, Route 101 has built a strong reputation for combining cutting-edge technology with … a consultative approach to help clients transform their customer experience. The team works out of a beautifully converted country house with on-site parking, offering a unique and inspiring workplace. With a sparky, collaborative, and hands-on culture, Route 101 is ideal for someone who enjoys working in a … Accounts Assistant, you will: Maintain and process the purchase ledger, including supplier invoice entry, approvals, and payment runs Manage the sales ledger, including raising customer invoices and allocating receipts Working on call files from suppliers Reconciliation of supplier statements Perform bank reconciliations and support daily cashflow monitoring Making weekly More ❯

Were working on behalf of an award-winning independent agency that blends data, creativity and technology to deliver exceptional customer experiences. With a growing portfolio of well-known B2C and B2B brands, theyre … known for creating work that not only looks great but also delivers measurable impact. Due to continued growth, theyre looking for a commercially minded CX Planner/Strategistto join th click apply for full job details More ❯