5 of 5 Customer Experience Jobs in East London

insight. We are looking for a hands-on analytical thought leader who will help the team make great data-driven decisions. You will identify opportunities for deep analytics on customer behaviour and site performance, working with the multi-disciplinary members of the team, as well as other key people and stakeholders from across the business, as well as supporting … are the most effective ways to improve conversion? How do different pricing or product models perform across segments, and what drives long-term value? What patterns exist in returning customer behaviour across platforms, and how do incentives influence their likelihood to return? How do returning customers behave across different platforms (web vs app), how frequently do they return, and … youll work on: Youll join our product team working on the user-facing journeys and experiences that power the business. Youll derive strategic insights from our digital marketing, user experience, and commercial data to drive business strategy, marketing investment, and funnel optimisation enabling you to meaningfully improve both customer experience and business outcomes. Youll work with modern More ❯

end journey for subscription offerings, turning insights into actionable innovations in product. Build and execute product strategy for subscription products, from first sketch to launch and beyond. Own the customer lifecycle, optimising sign-up, conversion, renewal, and churn management. Lead product discovery, working with data and users to decide where to take things next. Champion experimentation, developing hypotheses, running … A/B tests, and partnering with data specialists for rapid learning. Collaborate across engineering, marketing, customer experience, and ops to make sure every product move is connected to commercial impact. Monitor, report, and optimise on crucial KPIs including churn, retention, LTV, and activation—always looking for new ways to improve. Document progress, wins, and learnings, sharing them … and knowledge-sharing culture, contributing frameworks and methods to the wider team. What You’ll Need If You Want to Apply 7 years of hands-on digital product management experience, owning end-to-end subscription journeys B2C/D2C physical goods background preferred, strong user centric SaaS experience for a high growth company too. Demonstrable track record of More ❯

financial services and insurance clients, in a senior, hands-on role. As a Data Architect you will help clients to solve a wide range of business problems, designing exceptional customer experiences and products, ensuring they get the most of out of technology solutions to enhance business capabilities with a focus on data architecture design and delivery. You'll partner … work from home model with two days a week in the London, City office (or at client site in London). About you: You are a Data Architect with experience of architecting and implementing data strategy, solutions and governance models You have experience of aligning data architecture and strategy across multiple programmes, work streams and business units You … have strong experience of developing enterprise data platforms with cloud data technologies (AWS, Data Bricks, GCP, Azure) You have a good knowledge of Contextual Data Modelling, Entity Relationship Modelling, Logical and Physical Data Modelling and Data Lake design You have experience within a financial services or consultancy environment You have advanced communication, client facing and stakeholder management skills More ❯

month in the office) We are proudly working on behalf of a fast-growing intelligent automation start-up that supports Public Sector clients to drive operational efficiency whilst improving customer experience. Their award-winninglibraryof "Pre-Built Bots" iswidelyregarded as the "Go To" IntelligentAutomationpartner to support organisations wanting to automate operations without having to change any technology systems. Due to … align our clients Intelligent Automation solutions to meet their specific requirements as well as acting as a trusted advisor, providing insights and recommendations to optimise their businesses. Required Skills & Experience A career high achiever with a demonstrated track record of sales success Previous experience having sold into the Education sector eg Universities 5+ years experience as a … work in a fast-paced dynamic start-up environment Strong interpersonal skills with the ability to build rapport with ICs through to C-Level Excellent communication skills and a customer-focused mindset More ❯

award-winning organisation who are looking for talented and experienced Android Developers to join their dynamic team on a permanent basis. This is a great opportunity to create exceptional customer experiences and work on cutting-edge technology! As a Senior Engineer, you will be responsible for leading the design, development, and maintenance of high-performance native applications. Whilst overseeing … teams to ensure the delivery of high-quality solutions. Location: Mainly Remote – Occasional office visits in London. Salary: up to £95,000 + competitive benefits, depending on experience. Requirements: Experience in Native Mobile Development in Android (Kotlin and Java) Postman CI/CD Rest API Development Agile development methods such as Scrum or Kanban Must have leadership experience. These More ❯