7 of 7 Customer Experience Jobs in East London

seeking a Front Office Systems & Devices Manager to lead the operational performance, support, and continuous improvement of customer-facing systems and field devices within a major public transport programme. This role goes beyond traditional IT support - it requires ownership of live operational technology , including ticketing systems, validators, gates, kiosks … that are critical to daily service delivery. You will lead a multi-disciplinary team responsible for ensuring high availability, rapid incident response, and seamless customer experience across all front office technology. Key Responsibilities Lead the end-to-end support and operation of front office systems and field devices ...

Data Science Consultant | Senior Consultant | Managing Consultant **Data Science & AI Consultancy (Customer Experience Focus)** **Location:** London (Hybrid - minimum 2 days per week in the office) **Salary:** Competitive & Negotiable DOE **Reference:** J13095 Shape the Future of Customer-Focused AI We're working with a leading Data Science … consultancy that's helping some of the world's best-known organisations unlock the value of data and artificial intelligence to create exceptional customer experiences. With opportunities available at **Consultant, Senior Consultant and Managing Consultant** level, this is an exciting opportunity to join a collaborative, innovative and fast-growing ...

growing technology business delivering cybersecurity, networking and voice solutions to ambitious mid-market organisations looking for an experienced Project Manager to take ownership of customer and internal projects across their Professional Services portfolio. This is a highly autonomous, client-facing role where you'll manage projects from initial handover … processes and shaping the future of the Professional Services function. Key Responsibilities of this PM role include: Lead the end-to-end delivery of customer and internal technology projects. Manage projects from sales handover through to transition into operational support. Deliver projects within agreed scope, budget, timelines and quality ...

cloud-nativee solutions that enable seamless product, stock and pricing synchronisation across multiple sales channels, helping drive faster market expansion and a better customer experience. Client Details Our client is a globally recognised retail and e-commerce organisation investing heavily in its digital capabilities. With a strong focus … innovation, engineering excellence, and customer experience, they are undertaking a major technology transformation to support continued international growth and expansion across digital sales channels. Working within a collaborative and empowered engineering environment, you'll be part of a team building products that operate at significant scale across multiple ...

intersection of Product, Commercial, Analytics, Marketing and Operations to identify opportunities, launch new products and initiatives and shape go-to-market strategy that drives customer growth, revenue and long-term marketplace success. About Gumtree Gumtree is one of the UKs most popular online classifieds platforms, connecting millions of people … exciting transformation to revolutionise this much-loved platform into a cutting-edge, modern marketplace. We're investing heavily in our product, platform and customer experience as we build the next generation of Gumtree. This is a rare opportunity to help transform a well-known consumer marketplace at scale. ...

automation. CCNow, our system of engagement, is the firm's digital front door for employees, bringing together a unified portal, virtual agent and mobile experience across all business functions. This role works in close collaboration with Global HR and our HR Application Management to digitise service delivery on CCNow … model. Provide Service Design related feedback for project planning and delivery. Operate a process of continuous improvement to raise the quality of the user experience throughout all elements of IT support. Take responsibility for protecting and growing the reputation of the IT Department. Qualifications The post-holder must ...

Line Support Engineer will be working proactively as part of the escalation (3 Line) team on behalf of customers, ensuring an exceptional customer experience. You will have a customer first mindset with exceptional communication skills (verbal and written). A reliable individual who enjoys working autonomously with ...