7 of 7 Customer Experience Jobs in Glamorgan

Customer Success Manager - Account Manager Location: Cardiff Free Parking Salary: £28k - £37k Basic £52k - £62k OTE (Uncapped) Great benefits and career progression. The Company A leading provider of technology driven communication products and solutions to business clients in the UK. A People and customer orientated business offering very … strong career prospects and great benefits. The Role Customer Success Manager - Account Manager This is an exciting sales role where you will proactively support the Sales Teams with high value customers. You will play key role in improving our customer experience as you will manage ...

insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. Stakeholder Leadership … models, or outreach activities). Provide options and recommendations while enabling the business to understand and own its risk decisions. What skills, knowledge and experience will you need? Experience providing analysis, risk assessment, or decision support within complex, multi-team environments ideally in large organisations with distributed accountabilities ...

national footprint and a strong reputation in its sector, currently undergoing a significant digital transformation. The organisation is investing heavily in improving its online customer experience, modernising its digital platforms and increasing the effectiveness of its lead generation channels. With a large and diverse customer base … South Wales (outside Cardiff). Your new role You'll take ownership of UX and CRO activity across a suite of digital products, including customer portals, websites and online tools. Your work will span user research, journey mapping, wireframing, prototyping and hands-on experimentation. Key responsibilities include: Managing ...

with the potential for this to extend. The role will involve supporting with the testing and staging of IT tech, ready for deployment to customer installations. This role would suit someone with a good understanding of IT, computers, hardware and software, and someone looking to start a long-term … systems (PC's/Network equipment/servers/cameras/tablets/hand-held devices) to ensure full functionality before deployment to customer project site. Supporting with software and firmware upgrades/downgrades (including routers, firewalls, and switches) Supporting with picking, packing, and dispatch of equipment to customer ...

critical role in deploying, monitoring, and operating production systems serving tens of thousands of users. This is a high-impact position, directly influencing customer experience, system reliability, and overall company growth. You'll work within an agile engineering function using modern tooling including AWS, Terraform, Kubernetes and Ansible. … scaling strategy) Building and optimising CI/CD pipelines Identifying infrastructure vulnerabilities and improving resilience What We're Looking For 3+ years DevOps experience in a SaaS environment Strong AWS expertise Advanced Kubernetes administration Advanced Kafka administration (DR, topic scaling, performance tuning) Infrastructure as Code (Terraform essential) Config management ...

Title: Telecoms Helpdesk Engineer Location: Office-based role, Pencoed, Bridgend, South Wales Salary: £28,000 - £32,000 per annum (depending on experience) Job Type: Full-time/Permanent Working Hours: 40 hours per week between 8am-6pm Who are we: Flotek Group is one of the fastest-growing Tech … Helpdesk Engineer to provide high-quality remote support across our VoIP, connectivity, and data networking services. This desk-based role is ideal for an experience Comms Helpdesk Engineer with strong troubleshooting skills, good customer communication, and a desire to progress within the communications engineering field. You will ...

storage of stock within the warehouse, and work closely with the stores manager to coordinate efficient stock processes. The ideal candidate will have some experience of working in stock management/warehouse admin role, however, training will be given. Our client are growing very quickly, and offer a superb … repair activities. Maintain a safe and clean storage area. Support with the returns process, including packing and despatching returns to relevant repairer or customer. Experience & Skills: Strong verbal and written communication. Excellent interpersonal skills. Good organisation skills. High level of computer literacy. Some experience of using stock management ...