10 of 10 Customer Experience Jobs in Glamorgan

Customer Success Manager - Account Manager Location: Cardiff Free Parking Salary: £28k - £37k Basic £52k - £62k OTE (Uncapped) Great benefits and career progression. The Company A leading provider of technology driven communication products and solutions to business clients in the UK. A People and customer orientated business offering very … strong career prospects and great benefits. The Role Customer Success Manager - Account Manager This is an exciting sales role where you will proactively support the Sales Teams with high value customers. You will play key role in improving our customer experience as you will manage ...

Customer Success Manager - Account Manager Location: Cardiff Free Parking Salary: £28k - £37k Basic £52k - £62k OTE (Uncapped) Great benefits and career progression. The Company A leading provider of technology driven communication products and solutions to business clients in the UK. A People and customer orientated business offering very … strong career prospects and great benefits. The Role Customer Success Manager - Account Manager This is an exciting sales account management role where you will proactively support the Sales Teams with high value customers. This is not a new business cold calling role, you will only deal with current clients. ...

Opportunity Do you have extensive experience scoping, architecting, and delivering Business Applications on the Microsoft Power Platform? Are you a consultant at heart,someone who thrives on solving real business problems, shaping digital roadmaps, and guiding customers through change? Do you enjoy owning the end to end customer … within the highly successful iCoTech Consulting Team. This is a pivotal role within the practice. As a Power Platform Functional Consultant, you will lead customer engagements, own the technical and functional direction of solutions, and act as a trusted advisor to senior stakeholders across our client base. You will ...

Developers, MarComms Managers, and Marketing Effectiveness to remove delivery obstacles ensuring campaigns are delivered on time and meet our ambition to be true visible customer champions. As we move towards a more effective always on strategy, this role will be accountable for campaign execution but also leading on continuous … using Unica Deliver ensuring campaigns are executed flawlessly, on time, and in line with agreed plans. Our aim is to deliver seamless, high-quality customer communications at scale. Take full ownership of campaign execution, including creative asset updates, HTML build, QA, and deployment, applying expert judgement to maintain consistently ...

operational meetings and major incident reviews. Assist with onboarding of new partners and technical projects. Build strong relationships with internal teams, suppliers and partners. Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service. Support achievement of company CSAT and NPS objectives. … escalation point for partner concerns and service issues. Drive a culture of ownership and exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active ...

Title: Comms Specialist Engineer (Desk-Based) Location: Office-based role, Pencoed, Bridgend, South Wales Salary: £28,000 - £32,000 per annum, depending on experience Job Type: Full-time, Permanent Working Hours: Monday to Friday About Flotek Group: Flotek Group is one of the fastest-growing Tech Companies … Specialist Engineer to provide high-quality remote support across our VoIP, connectivity, and data networking services. This desk-based role is ideal for an experience Comms Helpdesk Engineer with strong troubleshooting skills, good customer communication, and a desire to progress within the communications engineering field. You will ...

services. This desk-based role is ideal for an experienced 1st Line Technician in Comms or IT technician with strong troubleshooting skills, good customer communication, and a desire to progress within the communications engineering field. You will act as a key point of contact on our helpdesk for comms … Hours Support: Provide support for telecoms and connectivity services during scheduled weekend shifts, escalating to on-call specialists in line with defined processes. Customer Experience Excellence: Provide a professional, reliable support service focused on minimising disruption and maintaining strong customer satisfaction (CSAT/NPS). What ...

year business plan, budgets, business planning and value for money. With strong commercial and financial acumen, you will balance growth, investment and risk, with experience in development, funding and mixed-tenure models particularly valuable. You will also provide strategic assurance across financial reporting, controls, risk, governance and regulatory compliance … strategic priorities and focused on measurable outcomes. You will work across Finance and corporate services, Technology and IT, People and culture, Projects and transformation, Customer experience and Operations, maximising existing investment, strengthening automation and ensuring transformation is joined up across the organisation. Technology, Automation and AI The Group ...

Managed Service Provider supporting a major public sector customer. This is an excellent opportunity for an experienced Service Delivery Manager who enjoys building strong customer relationships, driving continual service improvement and ensuring high levels of service delivery within a fast-paced managed services environment. This is a predominantly remote … required on-site in Swansea. The Role As the Service Delivery Manager, you will act as the primary point of contact for your assigned customer, ensuring contractual obligations are met while delivering an exceptional customer experience. You will work closely with internal technical teams and customer stakeholders ...

suite. Understanding clients' strategic objectives and technology challenges to identify opportunities for additional services and projects. Creating strategic account plans that maximise customer value and drive long-term growth. Producing accurate sales forecasts, pipeline reports and account plans for senior leadership. Working closely with delivery and operations teams … ensure an excellent customer experience. Leading regular account reviews and positioning the business as a trusted strategic partner. Maintaining accurate CRM records, contact mapping and opportunity tracking. Representing the business at industry events and networking opportunities. Sharing customer feedback and market insights to support future service development ...