Customer Experience Jobs in Glamorgan

Customer Experience (CX)
South Wales > Glamorgan

The table below provides summary statistics for permanent job vacancies advertised in Glamorgan requiring Customer Experience skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Experience over the 6 months leading up to 5 August 2025, comparing them to the same period in the previous two years.

6 months to
5 Aug 2025
Same period 2024 Same period 2023
Rank 15 - 5
Rank change year-on-year - - -
Permanent jobs citing Customer Experience 7 0 3
As % of all permanent jobs advertised in Glamorgan 2.18% - 18.75%
As % of the Processes & Methodologies category 3.07% - 20.00%
Number of salaries quoted 5 0 1
Median annual salary (50th Percentile) £35,000 - £65,000
South Wales median annual salary £35,000 £35,700 £54,882
% change year-on-year -1.96% -34.95% +4.54%

All Process and Methodology Skills
Glamorgan

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Glamorgan.

Permanent vacancies with a requirement for process or methodology skills 228 14 15
As % of all permanent jobs advertised in Glamorgan 71.03% 37.84% 93.75%
Number of salaries quoted 130 3 8
10th Percentile - - £21,600
25th Percentile - £36,235 £33,563
Median annual salary (50th Percentile) £25,087 £36,952 £45,000
Median % change year-on-year -32.11% -17.88% -5.59%
75th Percentile - £38,585 £57,500
90th Percentile £36,500 £39,134 £66,575
South Wales median annual salary £35,000 £47,500 £50,000
% change year-on-year -26.32% -5.00% -4.76%

Customer Experience
Job Vacancy Trend in Glamorgan

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Glamorgan.

Job vacancy trend for Customer Experience in Glamorgan

Customer Experience
Salary Trend in Glamorgan

3-month moving average salary quoted in jobs citing Customer Experience in Glamorgan.

Salary trend for Customer Experience in Glamorgan

Customer Experience
Co-occurring Skills and Capabilities in Glamorgan by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 2 (28.57%) Broadband
Database & Business Intelligence
1 2 (28.57%) Metadata
1 2 (28.57%) Tableau
General
1 7 (100.00%) Social Skills
2 5 (71.43%) Telecoms
3 2 (28.57%) Games
Job Titles
1 5 (71.43%) Help Desk Manager
1 5 (71.43%) IT Manager
2 2 (28.57%) Incident Manager
Miscellaneous
1 5 (71.43%) Virtual Team
2 2 (28.57%) Over-the-Top Content
Processes & Methodologies
1 7 (100.00%) Problem-Solving
2 5 (71.43%) Coaching
2 5 (71.43%) Customer Service
2 5 (71.43%) Customer-Centricity
2 5 (71.43%) Service Delivery
2 5 (71.43%) Virtual Team Management
2 5 (71.43%) Workshop Facilitation
3 2 (28.57%) Actionable Insight
3 2 (28.57%) Artificial Intelligence
3 2 (28.57%) Cloud Operations
3 2 (28.57%) Contingency Planning
3 2 (28.57%) Continuous Improvement
3 2 (28.57%) Cybersecurity
3 2 (28.57%) Disaster Recovery
3 2 (28.57%) High Availability
3 2 (28.57%) Incident Management
3 2 (28.57%) Incident Response
3 2 (28.57%) Machine Learning
3 2 (28.57%) Service Management
Vendors
1 2 (28.57%) ServiceNow