9 of 9 Customer Experience Jobs in Glasgow

motivation in their career. You are keen to make a real word difference in networking. You want to achieve the best image quality and customer experience, whilst minimising bandwidth, power and chip area. You are excited by the challenges these goals create. You are intelligent, curious, and want … into very difficult concepts. xkybehq You are comfortable making technical decisions that have a significant impact on product families, go to market strategies and customer satisfaction and providing consultative direction with senior management to influence future business and technical direction. ABOUT THE ROLE: Define and Develop block and system ...

Customer Success Manager B2B SaaS | Scale-Up | High Impact Role Bright Purple are working with a fast-growing B2B SaaS business in Glasgow (3 days onsite) looking to hire a Customer Success Manager to take full ownership of the post-sale customer journey. You will … customers from onboarding through to long-term success, working directly with the CEO and playing a key role in shaping how customer experience scales as the business grows. What you will be doing: Owning onboarding end-to-end, from handover to go-live with clear plans, timelines ...

bring a strong blend of technical expertise, content governance knowledge, and stakeholder engagement skills. The role involves working collaboratively with teams across IT, Transformation, Customer Experience and Communications as well as with external agencies and suppliers. Oversee the performance, stability, and security of external websites Collaborate with … online use Ensure content is optimised for SEO, accessibility, and usability Support the wider team with social media content creation, publishing and administration User Experience and Analytics Produce sitemaps and visual website structures to improve navigation Monitor website performance using analytics tools and recommend improvements Gather user insights through ...

Head of Ecommerce Role Profile Reports to: Directors Location: Glasgow, office based Salary: Dependent on experience Hours: 42.5 hours per week (8.30am to 5.30pm) Company Introduction Trespass is a leading outdoor clothing and equipment brand known for its commitment to performance, quality, and affordability. With over 300 retail stores … Trespass and Nevisport websites, marketplaces, and international channels. You will oversee our Trading, Performance Marketing, Merchandising, Content Marketing, Optimisation (SEO, GEO), Marketplace, Development, BI, Customer Service and Photography teams as well as reporting directly to the company owners/Directors. You will be responsible for delivering revenue growth, optimising ...

insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. Stakeholder Leadership … models, or outreach activities). Provide options and recommendations while enabling the business to understand and own its risk decisions. What skills, knowledge and experience will you need? Experience providing analysis, risk assessment, or decision support within complex, multi-team environments ideally in large organisations with distributed accountabilities ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

uncapped commission) About the Role: A leading technology and digital learning provider is looking for a commercially driven Account Manager to grow existing customer and partner relationships. The role focuses on developing opportunities within an established client base, identifying new revenue streams, and delivering against clear sales targets across … maximise revenue opportunities. Maintain ownership of client relationships to ensure projects remain in scope and delivered successfully. Prepare quotes, proposals, and presentations tailored to customer requirements. Manage and prioritise the sales pipeline using CRM systems to consistently achieve and exceed targets. Deliver excellent customer service to build long ...

communication skills, with confidence engaging at board level Strong organisational skills and exceptional attention to detail Proficient in Microsoft Office packages, including PowerPoint Strong customer service mindset and professional approach Finance-related degree preferred Previous experience supporting a CEO or senior executive is desirable Why come and work … people. Our culture and success is founded upon having the best performing people in a high performing culture to deliver the best-in-class customer experience. Our mission is to be the world’s most trusted technology services partner – inspiring, empowering and enabling the innovation and transformation of today ...

internal teams to ensure delivery consistently exceeds expectations. You’ll spot risks early, remove friction before it escalates, and champion improvements that elevate the customer experience. This is not a reactive support role; it’s a strategic, high‐impact function that drives retention, expansion and advocacy. … customer‐obsessed, commercially sharp and excited by the idea of shaping a best‐in‐class Client Success function within a growing cyber organisation, I'd love to hear from ...