3 of 3 Customer Experience Jobs in Glasgow

Customer Outcomes and CX Reporting Manager, you will oversee the production of customer experience and outcomes reporting to senior stakeholders across the organisation. This will involve analysing customer data, translating insights into actionable business needs, and collaborating with senior stakeholders. You'll be responsible for drafting … Before applying for this role, please read the following information about this opportunity found below. To be successful as a Customer Outcomes and CX Reporting Manager at Barclays, you should have experience with: Experience working with large and complex data sets, turning insights into practical business actions. ...

Customer Support Technician Location: Glasgow/Hybrid Full-Time; Shift Rotation Monday to Friday A bit about us At Gamma, were more than just a leader in Unified Communications as a Service (UCaaS) were a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide voice … make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas. About the Role The role of Customer Support Technician will encompass a range of key customer service activities providing support to our largest, most strategic clients. Your day will consist ...

Online Product & Implementation Lead . This is a key role for an experienced travel technology professional who enjoys owning online booking platforms, leading customer implementations, and driving digital adoption . You’ll sit at the centre of the business’s digital strategy, working closely with customers, sales, account management … Lead, you will: Act as Product Lead and Agency Administrator for online/mobile booking tools such as Cytric and Atriis Lead and support customer implementations across multiple countries and currencies Provide second-line online support and manage escalations for complex system issues Review and roll out new online ...