2 of 2 Customer Experience Jobs in Luton

re committed to shaping living for the better. As Business Development Manager - Consumables & Accessories (CA West), you will play a pivotal role in driving profitable growth and enhancing the customer experience across our aftermarket offering. You'll collaborate with cross-functional teams and key stakeholders to ensure our Consumables & Accessories portfolio is optimised, relevant, and aligned with our … that unlock growth opportunities within the CA West region. Working closely with ERT/KRT account managers and managing selected B2B customers directly, you'll identify performance gaps, support customer conversations, and ensure our offer meets evolving market needs. You'll also collaborate with the Product Line Manager to ensure the right range and pricing framework is in place … and B2B customers, using insights and feedback to identify growth opportunities and shape market strategies that support our business goals. Ensure the Consumables & Accessories portfolio is competitive and meets customer needs, while collaborating with central teams to develop pricing strategies that support sustainable and profitable growth. Monitor sales performance and forecast demand, identifying and optimising low-value accounts to More ❯

solutions for digital marketing across TUI. As a key bridge between digital marketing operations and technology teams, this role ensures successful implementation of digital strategies, optimising efficiency and enhancing customer experiences. This position is critical to TUI's digital transformation journey, supporting scalable performance marketing solutions in a high-growth, global context. The role also owns the commercial and … to end delivery of technology solutions, ensuring seamless integration into E2E aligned operational processes with all the regions and adjoining departments. Partner with teams in operations, marketing, finance, and customer service to identify tech-driven efficiencies, Solutions need to be connected with other (internal & external) systems and be fed with all the necessary data Lead cross-functional implementation projects … adoption and engagement by implementing effective training programs for all stakeholders in regions and stakeholder communication strategies Ensure technological implementations align with regulatory and security standards. About You Demonstratable experience in technology implementation and digital transformation roles Proven experience in leading large-scale projects within corporate environments, ideally within the travel industry Strong experience managing external technology More ❯