Customer Experience Job Trends in Luton

Customer Experience (CX)
Bedfordshire > Luton

The table below provides summary statistics and salary benchmarking for jobs advertised in Luton requiring Customer Experience skills. It covers permanent job vacancies from the 6 months leading up to 27 April 2026, with comparisons to the same periods in the previous two years.

6 months to
27 Apr 2026
Same period 2025 Same period 2024
Rank 11 - 30
Rank change year-on-year - - +7
Permanent jobs citing Customer Experience 7 0 2
As % of all permanent jobs in Luton 5.79% - 1.45%
As % of the Processes & Methodologies category 9.09% - 1.57%
Number of salaries quoted 4 0 2
10th Percentile - - £107,500
25th Percentile £105,000 - £111,250
Median annual salary (50th Percentile) £110,000 - £120,000
Median % change year-on-year - - +118.18%
75th Percentile £115,000 - £126,250
90th Percentile - - £128,500
Bedfordshire median annual salary £32,500 £28,750 £65,000
% change year-on-year +13.04% -55.77% -

All Process & Methodology Skills
Luton

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Luton.

Permanent vacancies with a requirement for process or methodology skills 77 69 127
As % of all permanent jobs advertised in Luton 63.64% 100.00% 92.03%
Number of salaries quoted 52 45 71
10th Percentile £30,825 £31,250 £41,021
25th Percentile £52,188 £46,250 £48,250
Median annual salary (50th Percentile) £60,000 £53,000 £60,000
Median % change year-on-year +13.21% -11.67% -22.58%
75th Percentile £75,000 £67,500 £91,250
90th Percentile £98,500 £72,500 £115,000
Bedfordshire median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% -14.53%

Customer Experience
Job Vacancy Trend in Luton

Historical trend showing the proportion of permanent IT job postings citing Customer Experience relative to all permanent IT jobs advertised in Luton.

Customer Experience job vacancy trend in Luton

Customer Experience
Salary Trend in Luton

Salary distribution trend for jobs in Luton citing Customer Experience.

Salary distribution trend for jobs in Luton citing Customer Experience

Customer Experience
Co-Occurring Skills & Capabilities in Luton by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (14.29%) UserZoom
Cloud Services
1 3 (42.86%) Adobe Analytics
2 1 (14.29%) Contentsquare
Communications & Networking
1 3 (42.86%) Broadband
Database & Business Intelligence
1 4 (57.14%) Data Lake
General
1 3 (42.86%) Games
Job Titles
1 4 (57.14%) Head of Technology
2 2 (28.57%) Lead
3 1 (14.29%) User Experience Researcher
Miscellaneous
1 3 (42.86%) Social Media
Processes & Methodologies
1 7 (100.00%) AI
1 7 (100.00%) Roadmaps
2 4 (57.14%) Business Intelligence
2 4 (57.14%) CRM
2 4 (57.14%) Data Governance
2 4 (57.14%) Data Strategy
2 4 (57.14%) Digital Transformation Programme
2 4 (57.14%) ERP
3 3 (42.86%) Agile
3 3 (42.86%) Analytics
3 3 (42.86%) Digital Customer Experience
3 3 (42.86%) Product Roadmap
3 3 (42.86%) Storytelling
3 3 (42.86%) User Research
3 3 (42.86%) User-Centered Design (UCD)
4 2 (28.57%) DesignOps
5 1 (14.29%) Product Strategy
5 1 (14.29%) Stakeholder Map
5 1 (14.29%) Systems Thinking
5 1 (14.29%) Workshop Facilitation
Quality Assurance & Compliance
1 3 (42.86%) Accessibility
2 1 (14.29%) WCAG
Vendors
1 3 (42.86%) Adobe