Customer Experience Jobs in Northamptonshire

4 Customer Experience Jobs in Northamptonshire

Head of Ecommerce

Northamptonshire, England, United Kingdom
My 1st Years
is growing fast! Despite our dizzying growth, we've remained true to our core values of top quality, excellent value, and second-to-none customer service. We want to offer products and experiences that create lasting memories and to be there for every milestone. ABOUT YOU As Head of … results Main Duties and Responsibilities Define the online trading and on-site merchandising strategy to maximise revenue/profitability and deliver best-in-class customer experience. Accountable for the overall trading performance (revenue and profit) of our website. Overall P&L observation responsibility from revenue down to net contribution. … trading plan, ensuring the right products are featured at the right time and place to maximise revenue/profitability AND deliver the best possible customer experience Oversee regular site audits and testing, ensuring all products, pricing & promotions are executed correctly Work alongside your counterparts across B&M and more »
Posted:

Field Service Engineer

Northamptonshire, England, United Kingdom
Rushlift
Role: Field Service Engineer Location: South Normanton/Nottingham About Rushlift Ltd Rushlift is a leading provider of innovative customer-focused solutions in materials handling equipment, mechanical services and fleet management. Rushlift provides impartial advice to enable customers to maximise the effectiveness of their industrial equipment fleets, through either … loaders, reach trucks Using our market-leading Fleet Management System to complete parts orders, job sheets and warranty work Providing a best-in-class customer experience for our business customers Book all Planned Maintenance with Customer Agree workload with Field Service Team Leader prioritising as below SG … running of the organisation within the skills and capabilities of the individual and as required from time to time. What we are looking for: Experience in servicing, repairing or maintaining of materials handling equipment (MHE), construction plant, agricultural machinery or powered access equipment (MEWP), or Forklift trucks. Knowledge of more »
Posted:

Digital Content Manager

Northampton, Northamptonshire, East Midlands, United Kingdom
Hybrid / WFH Options
City Plumbing
traffic across our sites - including City Plumbing and the Bathroom Showroom. If youre passionate about Digital Content and want to help create the best customer experiences then read on to find out more! The Role: As a Digital Content Manager youll be responsible for managing and growing our organic … with the wider Digital & IT team and youll be committed to acting with integrity and honesty in everything you do. Skills and competencies Previous experience of a Digital Content role and a portfolio of written articles and web publications. Excellent command of the English language, both written and spoken. more »
Employment Type: Permanent, Work From Home
Posted:

European Outbound Planner

Northampton, Northamptonshire, East Midlands, United Kingdom
DACHSER Ltd
Assurance Benefit Cycle To Work Scheme Purpose Of The Role: To support the branch in operating an effective European outbound operation in response to customer requests and network standards in a cost effective and efficient manner. To maximise profit whilst not compromising quality and service by providing effective solutions … operation and use of various Dachser Tools (including but not limited to Domino, Outbound Planning Tool, Charter Tool) Effective management of loading to meet customer requirements and departmental KPIs Cost accrual and processing of purchase invoices Effective communication with other departments in Northampton and the UK as well as … daily processes and maintain quality standards of the company. Ensure that profit is maximised at all opportunities without compromising quality To efficiently respond to customer requests for charter and groupage services to provide cost effective and efficient solutions Maintain a supplier database ensuring that there are a range of more »
Employment Type: Permanent
Posted:
Customer Experience
Northamptonshire
10th Percentile
£31,250
25th Percentile
£32,938
Median
£38,000
75th Percentile
£38,000
90th Percentile
£42,750