5 of 5 Customer Experience Jobs in Southampton

time Reports to: CEO/Founders About the role We are looking for an experienced and commercially minded Senior Account Manager to lead enterprise customer relationships and take ownership of the onboarding journey for large, multi-department organisations. This role is ideal for someone who is confident working with … senior stakeholders, comfortable managing complex software implementations, and passionate about delivering a seamless customer experience from contract through to long-term success. You will act as the primary commercial and operational point of contact for key clients, ensuring smooth onboarding, strong adoption and long-term account growth. ...

regional team of analysts . This role blends hands-on technical troubleshooting with people leadership, ensuring colleagues across the region receive high-quality, customer-focused IT support. Presence, accessibility, and a proactive mindset are key to success in this position. The successful candidate will require to have … thoroughly triaged, resolved efficiently where possible, and escalated only when appropriate. You will support colleagues across multiple geographies, often on-site, ensuring the user experience is seamless and that delays are minimised through continuous learning and proactive service delivery. Key Responsibilities Manage, inspire, and develop a regional team ...

This role exists because the business has reached a point where product needs to operate differently. Customer-facing digital services have grown organically. Teams are delivering, but not always in a joined-up way. As the company scales, there is a clear need for stronger product leadership, clearer decision … making, and a more consistent customer experience. They are now looking for a Senior Product Manager who can lead that shift. Circa £80,000 | Remote UK with monthly team meet-ups This is the most senior individual contributor product role in the organisation. You will not be managing ...

Provide exemplary IT technical support to our internal colleagues whilst demonstrating excellent customer service. Additionally, the role holder will be responsible for all 1st line analysts operating in the region and therefore the ability to manage and inspire your team to deliver exemplary 1st line support services is key. … While the service offer is consistent across all our geographies, presence and accessibility are key. Understanding the challenges and opportunities that our colleagues experience will allow us to bespoke our approach to delivering technical support. Whilst not limited to this, the type of technical activities to be undertaken could ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...