10 of 10 Customer Insight Jobs in Kent

consumer facing mobile application proposition for Foresters. It involves defining the app’s vision, developing its core features, and managing its end-to-end delivery to ensure a compelling, customer-centric digital experience. The position requires close collaboration with internal teams and third-party partners, translating customer needs and business objectives into functional requirements and engaging user journeys. … mobile product development, particularly within financial services, and a solid understanding of regulatory frameworks such as the FCA Consumer Duty. Your day to day will include: Gathering and understanding customer needs, competitive landscape, and market trends to inform the application’s development New product/proposition development including initial life cycle management Identifying priority problems to solve and customer … to meet, ensuring propositions are commercially viable, technically feasible and usable for customers Discover and prioritise optimisation opportunities that allow for continuous improvement of product outcomes and experience for customer Collaboration with 3rd parties, technical product managers, designers, developers, and marketing teams. Ensuring adherence to contractual agreements and best practices and product requirements as set out by Foresters Managing More ❯

+ bonus Orbition Group are deighted to partner with a major player in the travel and leisure sector, renowned for their innovative approach to digital experiences and customer engagement.This is an opportunity to work with cross-functional teams... Job DescriptionSenior Data Scientist - up to £65,500 + bonus Orbition Group are deighted to partner with a major player in … the travel and leisure sector, renowned for their innovative approach to digital experiences and customer engagement.This is an opportunity to work with cross-functional teams... Job DescriptionData Engineer – Leeds (Hybrid)£45,000 – £55,000 + BenefitsAre you passionate about data engineering and eager to work in a fast-paced, tech-driven environment? A leading software development company based in … help clients get data right, by providing expertise across data strategy, data science, data engineering and BI etc. They do this across a range of industries,... Job DescriptionSenior Insight AnalystLocation: Leeds (Hybrid, 3 days per week in the office)Salary: £50,000–£57,000The CompanyA leading UK media brand is looking for a commercially-minded Senior Insight More ❯

join with: Flexera is seeking a highly motivated and experienced Senior Product Manager to lead our Content data analytics capabilities. This strategic role requires a blend of technical acumen, customer insight, and a deep understanding of integration ecosystems. Responsibilities : Define and execute the product vision and strategy for the Flexera platform's analytics strategy. Collaborate with cross-functional … teams including engineering, sales, marketing, and support to drive product development and go-to-market strategies Conduct market research to validate customer needs and ensure our integrations deliver compelling value propositions Develop user stories, define requirements, and prioritize the backlog to align with customer expectations and business goals Work closely with the development team to ensure timely delivery More ❯

Job Description: Flexera is seeking a highly motivated and experienced Senior Product Manager to lead our Content data analytics capabilities. This strategic role requires a blend of technical acumen, customer insight, and a deep understanding of integration ecosystems. Responsibilities : Define and execute the product vision and strategy for the Flexera platform's analytics strategy. Collaborate with cross-functional … teams including engineering, sales, marketing, and support to drive product development and go-to-market strategies Conduct market research to validate customer needs and ensure our integrations deliver compelling value propositions Develop user stories, define requirements, and prioritize the backlog to align with customer expectations and business goals Work closely with the development team to ensure timely delivery More ❯

and goals, this role requires a strategic mindset that blends market insights, business acumen, and innovative thinking to propel product development across various industries. Requirements: Key Core Skills Market & Customer Insights: Expertise in various market research methodologies, strategic tool deployment, and conversion of insights into actionable business opportunities. Product Management & Roadmap: Experience in co-facilitating strategy workshops, producing detailed More ❯

and goals, this role requires a strategic mindset that blends market insights, business acumen, and innovative thinking to propel product development across various industries. Requirements: Key Core Skills Market & Customer Insights: Expertise in various market research methodologies, strategic tool deployment, and conversion of insights into actionable business opportunities. Product Management & Roadmap: Experience in co-facilitating strategy workshops, producing detailed More ❯

Social network you want to login/join with: Head of Customer Experience, West Malling col-narrow-left Client: Commercial Services Group Location: West Malling, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 8a4f4a86d76e Job Views: 5 Posted: 25.06.2025 Expiry Date: 09.08.2025 col-wide Job Description: Commercial Services Group is one of … the leading providers of procurement and support services to education and public sector customers globally. Serving over 15,000 customers, CSG is committed to providing an excellent customer and user experience underpinned by social value and a committed and empowered workforce. Location: Flexible in Kent -Hybrid Salary/package: £50,000 per annum Contract type: Permanent Hours: Full time … Lead the charge in transforming customer experience across two essential community service divisions, where operational excellence meets meaningful impact. As Head of Customer Experience, you'll embed a customer-first culture, drive innovation, and elevate service standards from the frontline to the boardroom. Who we are Landscape Services is a specialist provider of outdoor maintenance and management More ❯

Job Summary** A Product Designer 3 plays a central role in shaping BSWH strategic initiatives through a customer’s lens — directly responsible for driving the quality, creativity, and delivery of human-centered digital products for our patients and their families. We are building a versatile team of designers with complementary strengths in either UI or UX capacities. In this … and strong visual and verbal storytelling, gather and integrate feedback, and create energy and alignment through strategic visions and creative product design innovation. **What is Expected:** Craft **:** Advance BSWH customer-centric digital experiences with a high volume innovative and successful solutions. Inspire and motivate other designers to do the same. Demonstrate artistry and excellence in the communication of strategic … interactive prototypes, wireframes, and designs of varying fidelity to test ideas and communicate them internally and externally + Inspire trust and confidence in design recommendations by establishing clear rationale, customer insights, root cause analysis, and feedback + Iterate quickly and explore multiple solutions for a given problem. + Evaluating interfaces for user accessibility and adherence to WCAG/user More ❯

Location: Flexible in Kent -Hybrid Salary/package: £50,000 per annum Contract type: Permanent Hours: Full time Lead the charge in transforming customer experience across two essential community service divisions, where operational excellence meets meaningful impact. As Head of Customer Experience, you'll embed a customer-first culture, drive innovation, and elevate service standards from the … HR, IT, energy, education, legal, and procurement, CSG delivers impactful services to both public and private sectors. Why this role matters This role exists to unify and elevate the customer experience across Landscape Services and CSG Managing Waste, ensuring excellentservice at every touchpoint. It plays a critical part in maintaining a customer-first mindset, driving operational improvements, and … supporting digital transformation. As a senior leader, the Head of Customer Experience directly influences customer retention, satisfaction, and the division's long-term growth. What you'll be doing Develop and lead a unified customer experience strategy across both Landscape Services and CSG Managing Waste. Champion the voice of the customer in all service delivery, operational More ❯

for internal (operational performance, strategic decisions), external (including client interactions/campaigns, regulatory, financial, and impact), and stakeholder reporting. Build the data capability and architecture to support high-quality insight, strategic decision-making, client engagement, business performance, and risk management. Drive up maturity in data quality, culture, and accountability. Align systems and data flows to enable efficient operations, scalable … implementing or transitioning to Data Mesh or federated data ownership models. Experience in managing, mentoring, or building a cross-functional data team. Experience in using data to drive deeper customer insight, segmentation, and service personalisation to support commercial and social outcomes. Strong attention to detail and ability to ensure both strategy and execution are carried through to a More ❯