1 to 25 of 47 Customer Insight Jobs in the South East

Customer Data Analyst - up to £50,000 | Hybrid (2 days per week in London) High-growth consumer services company | Expanding data team | Customer behaviour & retention focus I'm supporting a rapidly expanding consumer services organisation that has seen significant growth and investment in digital, data, and customer analytics over the past few years. As part of their continued transformation, they are looking for a Customer Data Analyst to join their insights function and help shape customer strategy across the business. This is an opportunity to join a modern, insight-driven environment , working with ...

Customer Success Manager Department/Function: Managed Services Location: Remote , with travel to Customer sites in Reading and London twice a month. The Customer Success Manager is accountable for delivering a consistent and high-quality support experience for managed services clients, ensuring services are aligned with contractual … commitments and evolving customer expectations. This role is responsible for driving service excellence, maintaining strong operational relationships, and acting as the client’s primary point of contact for support-related matters. Operating at the intersection of service delivery and customer success, the CSM ensures SLA/KPI adherence ...

data to improve performance across our pubs. You’ll report into the Head of Strategy and Finance. From analysing sales and customer behaviour to supporting marketing campaigns and operational planning, you’ll be the go-to person for turning numbers into narratives that inform strategy and action. With … will include: Sales & Performance Analysis: Analyse daily, weekly, and seasonal sales trends across wet and dry categories, identifying underperforming sites and high-growth opportunities. Customer Insight & Behaviour: Use EPOS and CRM data to understand customer preferences, dwell time, and visit frequency. Support segmentation and loyalty initiatives. Work ...

solution delivery experience, bringing deep technical and functional expertise across the Dynamics 365 ecosystem. The ideal candidate has led end-to-end implementations across Customer Insights, Customer Service, and Sales, with a proven ability to architect scalable, secure, and data-driven customer engagement solutions. You will … solution architecture, guide design decisions, and oversee technical delivery across complex multi-cloud environments. Responsibilities include defining architecture for Customer Insights, designing data models and segmentation strategies, integrating Azure services, establishing governance frameworks, designing Sales and Service processes, and optimizing AI-driven customer analytics. You will also lead ...

restaurants, and hotels across the UK. With a strong heritage and a modern digital ambition, the business is investing heavily in data, analytics, and customer insight to better understand behaviour, optimise digital journeys, and drive commercial impact at scale. Digital analytics plays a critical role in shaping decision … making across marketing, product, and customer experience, making this a highly visible and impactful hire. THE TEAM You'll join a growing customer data and digital analytics function operating across multiple specialist areas, including digital analytics, CRM, loyalty, data science, and data engineering. This role sits within ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

will drive commercial growth within a designated region by developing and executing a regional commercial plan, managing B2B relationships, and leveraging insights to enhance customer experience. Key Responsibilities Commercial Strategy: Develop and implement a regional plan aligned with strategic objectives. Monitor market trends, competitor activity, and customer needs … full sales cycle and maintain strong stakeholder relationships. Stakeholder Engagement: Represent the organisation at events and networking opportunities. Build partnerships with key decision-makers. Customer Insight: Gather and analyse feedback to improve offerings and customer experience. Collaboration: Work with regional teams to deliver cohesive plans and meet ...

Marketing, Production, Quality and Service. Key responsibilities include: Supporting the definition of product vision and strategy in line with business objectives Analysing market trends, customer needs, competitive intelligence and technology developments Developing and maintaining product roadmaps aligned with strategic priorities Translating customer insight and market data into … product requirements and business cases Leading and applying voice of customer (VOC) research to inform product decisions Creating and championing go-to-market strategies, including pricing, positioning and value propositions Acting as a product advocate, supporting product launches, sales enablement and training Collaborating across technical and commercial teams ...

design and deliver modern, cloud-based CRM solutions. This role is ideal for a hands-on technical expert who enjoys building data-driven, customer engagement platforms using Microsoft's Power Platform, Azure, and AI capabilities. Key Responsibilities Design, develop, and optimize cloud-based solutions using Dynamics 365 modules including … Customer Insights, Customer Service, and Marketing Configure and extend Customer Insights for segmentation, data unification, and analytics Build and manage Power Automate workflows and Power Platform integrations Develop and customize solutions using C#, .NET, and Dataverse Integrate external systems using REST APIs and cloud services Build dashboards ...

design and deliver modern, cloud-based CRM solutions. This role is ideal for a hands-on technical expert who enjoys building data-driven, customer engagement platforms using Microsoft's Power Platform, Azure, and AI capabilities. Key Responsibilities Design, develop, and optimize cloud-based solutions using Dynamics 365 modules including … Customer Insights, Customer Service, and Marketing Configure and extend Customer Insights for segmentation, data unification, and analytics Build and manage Power Automate workflows and Power Platform integrations Develop and customize solutions using C#, .NET, and Dataverse Integrate external systems using REST APIs and cloud services Build dashboards ...

design and deliver modern, cloud-based CRM solutions. This role is ideal for a hands-on technical expert who enjoys building data-driven, customer engagement platforms using Microsoft's Power Platform, Azure, and AI capabilities. Key Responsibilities Design, develop, and optimize cloud-based solutions using Dynamics 365 modules including … Customer Insights, Customer Service, and Marketing Configure and extend Customer Insights for segmentation, data unification, and analytics Build and manage Power Automate workflows and Power Platform integrations Develop and customize solutions using C#, .NET, and Dataverse Integrate external systems using REST APIs and cloud services Build dashboards ...