1 to 25 of 37 Customer Insight Jobs in the South East

Full time hours. We are happy to discuss flexible working! Top 3 skills needed for this role: Advanced analytics and data solutions expertise Strategic insight and data storytelling Strong leadership and stakeholder management What this role is all about: As Customer Insights Manager, you’ll lead our Insights … team to turn data into clear, actionable recommendations that shape strategy and drive meaningful change. You’ll champion a customer-first mindset, translating complex analytics into insight that informs both day-to-day choices and long-term transformation.You’ll guide and develop a high-performing team, uphold quality ...

ready to lead the transformation of customer experience by building a single customer view and unlocking the full power of Salesforce Automotive Cloud CRM Platform? Hendy Group has an exciting opportunityin our Marketing Teamfora CRM Manager. This position is fully on-siteand open to candidates locatedanywhere within … South Coast. The Opportunity: TheCRM Manager leads the implementation, optimisation, and management of Hendy Groups Salesforce Automotive Cloud platform to create a single customer view. They develop automated lifecycle journeys, advanced segmentation, and targeted campaigns in collaboration with Group and Regional Marketing teams, supported by strong data quality. ...

Sales Director, the Account Manager plays a key role in managing the day-to-day relationships and operational success of out clients customer accounts. This role focuses on ensuring high-quality management, maintaining customer satisfaction and success, and supporting account growth through effective coordination and communication. Collaborating closely … Advisory, the Account Manager serves as the primary point of contact for assigned customers, ensuring their needs are met and expectations exceeded. By understanding customer environments and aligning services accordingly, the Account Manager helps maintain strong, long-term relationships and contributes to the overall success of the account What ...

world's leading off-price retailer. Job Description: Senior Data Analyst (12-month Fixed Term Contract) Department: Operations Analytics Hub Reporting to: Data & Insight Manager We're looking for a Senior Analyst who can do far more than report on performance, you'll be the engine behind our customer insight strategy. This role is ideal for someone who loves analysis, experimentation and building models that genuinely influence how a business operates! You'll take the lead on sophisticated work across the Operations Analytics Hub function and areas that feed into the team. We would like ...

restaurants, and hotels across the UK. With a strong heritage and a modern digital ambition, the business is investing heavily in data, analytics, and customer insight to better understand behaviour, optimise digital journeys, and drive commercial impact at scale. Digital analytics plays a critical role in shaping decision … making across marketing, product, and customer experience, making this a highly visible and impactful hire. THE TEAM You'll join a growing customer data and digital analytics function operating across multiple specialist areas, including digital analytics, CRM, loyalty, data science, and data engineering. This role sits within ...

sales environment, we work in many of the same ways as a SaaS or enterprise technology vendor, with a strong focus on long-term customer value. ________________________________________ The Role We're looking for an experienced Marketing Manager to take ownership of marketing strategy and execution, supporting brand growth, demand generation … This is a hands-on role suited to someone from a B2B tech or SaaS background who is comfortable translating complex solutions into clear customer value, and partnering closely with sales in longer sales-cycle environments. Industry-specific experience is not required - strong core marketing capability and a technology ...

will drive commercial growth within a designated region by developing and executing a regional commercial plan, managing B2B relationships, and leveraging insights to enhance customer experience. Key Responsibilities Commercial Strategy: Develop and implement a regional plan aligned with strategic objectives. Monitor market trends, competitor activity, and customer needs … full sales cycle and maintain strong stakeholder relationships. Stakeholder Engagement: Represent the organisation at events and networking opportunities. Build partnerships with key decision-makers. Customer Insight: Gather and analyse feedback to improve offerings and customer experience. Collaboration: Work with regional teams to deliver cohesive plans and meet ...

modernise its digital and reporting capabilities, you'll play a key role in shaping how data is captured, understood, and used across operational, customer and programme areas. Your new role As the Power BI Specialist, you'll lead the development of unified data models and automated reporting that bring … Salesforce, GOSS, SharePoint and programme datasets. You will create a single source of truth for the organisation and deliver high-quality dashboards for performance, customer insight, risk, milestones and financial monitoring. You'll design and implement data pipelines, support the migration from legacy systems, establish KPI baselines ...

Knowledge/experience You will need: Proven experience of a range of usability testing methodologies to reveal actionable customer insights and gather user needs for web-based services Proven experience of creating research strategies/approaches Proven experience of managing, executing and analysing usability test sessions, and facilitating workshops ...

delivery of our data products. This is a high-impact role, working closely with our Data Engineering teams to translate strategic objectives into innovative, insight-driven solutions that deliver measurable value across the business. Equal Opportunity Statement We are committed to fostering and promoting an inclusive professional environment … product roadmaps that provide clarity and focus for delivery teams. Product Development Lead cross-functional collaboration with engineering, design, data science, data governance, marketing, customer success, and sales to deliver high-quality data products. Define product requirements, user stories, and acceptance criteria, and oversee development to ensure timely delivery ...

that drive pipeline, win rates, and expansion. Key responsibilities: Own product positioning, messaging, and value propositions by buyer persona Translate technical features into clear customer outcomes Define product tiers, use cases, and packaging Support pricing logic and bundles Lead go-to-market and product launches Deliver sales enablement … pagers, use cases, demo narratives, objection handling) Ensure messaging is consistent across website, decks, proposals, and campaigns Gather market and customer insight to refine positioning continuously Success measures: clear and consistent messaging, confident sales teams, stronger differentiation, and improved expansion opportunities. Ideal candidate: Experience in Product Marketing, Solution ...

heart of how we manage client relationships for several years, supporting data tracking, reviews, and document generation. With the recent addition of Customer Insights , we’re now able to create enriched client profiles and make smarter, data-driven decisions. As our Project Manager, you’ll collaborate closely with … Proven experience managing Dynamics 365 CRM projects . Strong understanding of CRM processes, data structures, and client lifecycle management. Experience with Dynamics 365 Customer Insights or similar platforms. Excellent communication and stakeholder management skills. Familiarity with Agile and Waterfall methodologies. Experience working with cross-functional teams. Ability to manage ...

strong About The Role/strong br strong Team/strong Insights Lab br strong Working Pattern -/strong Hybrid 2days per week in any of the Vitality offices.Full time hours. br strong We are ...

actionable insights. In this role, you'll work across our web and mobile products to define and track key metrics, build dashboards, and analyse customer behaviour to support product development. Using tools such as Google Analytics 360, Looker, and Snowflake, you'll ensure our teams have the data they … senior stakeholders, you'll translate measurement and analysis into clear, compelling stories that influence strategy and shape the products we deliver. Key Responsibilities Customer Insights: Analyse digital customer behaviour to understand how users interact with our products, generating insights that influence product strategy and decision-making. Data Visualisation ...

time Reports to: CEO/Founders About the role We are looking for an experienced and commercially minded Senior Account Manager to lead enterprise customer relationships and take ownership of the onboarding journey for large, multi-department organisations. This role is ideal for someone who is confident working with … senior stakeholders, comfortable managing complex software implementations, and passionate about delivering a seamless customer experience from contract through to long-term success. You will act as the primary commercial and operational point of contact for key clients, ensuring smooth onboarding, strong adoption and long-term account growth. Key responsibilities ...

content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . … lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging ...

content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . … lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging ...

content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . … lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging ...

content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . … lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging ...

content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . … lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging ...

hands-on Senior Product Manager that will lead the product vision, strategy, and execution, ensuring their innovative product offerings align with market demands and customer needs. You will own the end-to-end product lifecycle, driving a customer-focused approach, and have leadership over the design and user … Market Focus & Ownership of Design Cross-functional Leadership - Work closely with engineering, marketing, sales, and operations to ensure smooth execution of the product roadmap. Customer Experience & Research - Voice of the Customer & User Experience (UX) Digital & Data Integration - Data-Driven Decision-Making & Technology Alignment Market Research & Competitive Landscape - Competitive ...

respectful communication. Demonstrating Accountability by taking initiative, sharing lessons learned, and upholding high standards. Striving for Service Excellence by proactively adding value, sharing customer insights, and seeking innovative ways to enhance the customer experience. Embracing Authenticity by valuing diverse perspectives, communicating openly—even in challenging situations—and fostering ...

content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . … lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging ...

content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . … lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging ...

content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . … lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging ...