2 of 2 Customer Insight Jobs in Milton Keynes

Markets you will be a pivotal leader in shaping Xero's growth trajectory in the region. By deeply understanding the UK market and championing customer needs, you will craft differentiated value propositions and refine our positioning to ensure our offering resonates within the UK context and with the needs … end product marketing efforts for our regional product portfolio, including our suite of tax products. This role positions you as a critical hub, connecting customer insights, competitive intelligence, and market trends to drive impactful outcomes. Collaborating closely with product, marketing, and commercial teams, you will translate innovative global and … exceptional communication, and ability to navigate ambiguity will be essential in fostering collaboration and driving clear, strategic direction. What you'll do: Lead market, customer, and competitive analysis to identify market opportunities and provide actionable insights to inform product development and GTM strategies. Develop and refine Xero's overarching More ❯

Leadership Team. Reporting into the Marketing and Digital Director you will manage the eCommerce team and key partners, being responsible for the sales performance, customer experience, development and optimisation of the eCommerce platform. What youll be doing: Enhance the customer experience by creating an intuitive and frictionless sales … Commercial, Design and external development, technology and testing partners to improve the eCommerce platforms features and functionalities Key targets include ease and retention of customer orders, basket size growth and consolidation, positive differentiation vs. competitor, transformation based on customer order trends, and ongoing digitisation of our sales. What … we are looking for: In depth understanding of ecommerce best practices, sales funnels and customer behaviours in online shopping Previous experience in a similar position with proven analytical skills to use data and customer insights to drive designs and optimize product performance Experience working with designers and developers More ❯