2 of 2 Customer Insight Jobs in Buckinghamshire

days per week on-site We are seeking an experienced Lead Technical Product Owner to join a leading FMCG firm, taking ownership of its customer-facing touchscreen ordering products and Kitchen Display System (KDS). Essential: Candidates must have a background in hospitality technology , with direct experience of touchscreen … Responsibilities: Own and maintain product roadmaps, goals and prioritised backlogs for touchscreen ordering and KDS. Lead product discovery, validate user needs and translate customer and operational requirements into clear user stories, acceptance criteria and measurable outcomes. Improve the customer ordering journey, including product selection, basket building, recommendations, payments ...

Services Team provides IT solutions and support to over 4000 internal customers. You will learn on-the-job and work to successfully resolve customer IT issues. Role As an advocate of Customer Service excellence, you will act as a referral point for dealing with complex or technical customer … range of IT support tools Recording, updating and documenting requests using the IT Service Desk system Installing and configuring new IT equipment Providing excellent customer service when speaking to internal and external customers Training You will gain experience in a large organisation, whilst studying towards your nationally recognised qualification ...