7 of 7 Customer Insight Jobs in the North East

support this, they are looking for a Head of Business Intelligence to lead a team, develop new BI products and make outputs more customer focused. This is an exciting hands-on role whereby you will have real influence in modernising the existing tech stack. The Role Key Responsibilities include … Lead a newly formed BI team including customer insight analysts Drive modernisation of the existing SaaS platform Oversee product innovation and ensure outputs are customer focused Work closely with various teams and Head of Product and Innovation Improve customer experience with BI outputs The Requirements ...

strong relationships across organisational boundaries, influence stakeholders, and lead transformational change in complex environments. Alongside delivery, you'll champion user-centred design principles, ensuring customer insight drives the development of digital services. As a senior leader, you'll manage and develop a team of product managers, providing coaching ...

driven roadmaps for teams and stakeholders A track record improving services to boost performance and quality A commitment to User-Centred Design and using customer insight and user awareness to shape digital services Experience leading significant transformational change in complex environments You and your role We are looking ...

partner in accelerating growth across the EMEA market by adapting global product narratives, influencing go-to-market strategies, and deeply understanding regional customer needs. This role sits at the intersection of product, marketing, sales, and regional leadership. Reporting to the Vice President of Product Marketing, you will help shape … Password Manager (EPM), identity-based access tools, and developer security products. You will be a market-maker and regional voice, influencing product direction with customer insights, ensuring alignment with local sales goals, and driving regional product messaging, launches, and enablement across enterprise, developer, and consumer audiences. This position ...

Sales Manager to join our growing team, responsible for engaging, winning, and developing relationships with Accountants across a defined geographical area. This is a customer-facing role where you will build trusted partnerships that drive advocacy for Sage products and services—both within accounting practices and for their business … clients. Through a structured programme of in-person visits, events, and customer success initiatives, you will play a key role in helping practices digitise and automate their operations, ensuring they realise the full value of their Sage solutions. Your success will be measured through business growth, customer satisfaction ...

Sales Manager to join our growing team, responsible for engaging, winning, and developing relationships with Accountants across a defined geographical area. This is a customer-facing role where you will build trusted partnerships that drive advocacy for Sage products and services—both within accounting practices and for their business … clients. Through a structured programme of in-person visits, events, and customer success initiatives, you will play a key role in helping practices digitise and automate their operations, ensuring they realise the full value of their Sage solutions. Your success will be measured through business growth, customer satisfaction ...

field teams and customers. Shape and deliver repeatable sales plays and technical assets tailored to common DI use cases (e.g. legacy modernization, regulatory compliance, customer data quality). Provide feedback to Product Management and Marketing and other Precisely stakeholders based on field engagements and customer insights. Contribute … technical audiences. Comfortable operating in a global, matrixed environment with multiple time zones and cultures. Willingness to travel up to 30% for strategic customer engagements, industry events, and internal workshops. Previous SaaS and APIs sales or consulting experience required Experience presenting at industry events as a thought leader ...