Customer Requirements Jobs in the City of London

1 to 25 of 30 Customer Requirements Jobs in the City of London

Japanese Speaking Assistant (Admin/PA)

City of London, London, England, United Kingdom
Centre People Appointments
ASAP Location: City of London Main Responsibilities: Daily Operation Provide 1st line level of technical or business system support via telephone, email, and online tickets Support, maintain, and improve customer services Assist other team members in Europe or back office/project members Assist customer HQ in Japan and third-party vendors Work proactively to ensure prompt resolution … of support cases, timely project completion, and the highest levels of customer satisfaction Understand and comply with the customer’s IT policies and procedures Administrative Tasks (based on customer requirements) IT compliance reporting and tasks, e.g., SOX compliance, user ID/device inventory updates Produce monthly IT reports and newsletters Update and maintain intranet contents User … support for user ID management systems and other internal systems System Integration/Maintenance Services Support system integration and maintenance tasks on behalf of the customer Maintain related documents, including user manuals Summarise customer requirements for system integration services Project Management Act as project coordinator as a representative of the customer Assist other on-site engineers More ❯
Employment Type: Full-Time
Salary: £25,000 - £30,000 per annum
Posted:

Lead - Account Executive(Spanish Speaking)

City of London, London, United Kingdom
Freshworks
that focus on organizations (customers) with 500+ employees. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives, you will especially be responsible for the acquisition of new customers, the business development representatives … with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and … resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals. Provide regular reporting of pipeline and forecasting to the Sales Manager Travel to customer locations and customer-focused events regularly Educate yourself to become an expert in SaaS products, CRM systems, and our product suite Qualifications A diploma or Master’s degree More ❯
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Lead - Account Executive(Spanish Speaking)

london (city of london), south east england, united kingdom
Freshworks
that focus on organizations (customers) with 500+ employees. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives, you will especially be responsible for the acquisition of new customers, the business development representatives … with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and … resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals. Provide regular reporting of pipeline and forecasting to the Sales Manager Travel to customer locations and customer-focused events regularly Educate yourself to become an expert in SaaS products, CRM systems, and our product suite Qualifications A diploma or Master’s degree More ❯
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Lead Account Executive (Danish/Swedish/Norwegian/Finnish speaking))

City of London, London, United Kingdom
Freshworks
that focus on organizations (customers) with 500+ employees. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives, you will especially be responsible for the acquisition of new customers, the business development representatives … with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and … resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals. Provide regular reporting of pipeline and forecasting to the Sales Manager Travel to customer locations and customer-focused events regularly Educate yourself to become an expert in SaaS products, CRM systems, and our product suite Qualifications A diploma or Master’s degree More ❯
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Lead Account Executive (Danish/Swedish/Norwegian/Finnish speaking))

london (city of london), south east england, united kingdom
Freshworks
that focus on organizations (customers) with 500+ employees. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives, you will especially be responsible for the acquisition of new customers, the business development representatives … with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and … resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals. Provide regular reporting of pipeline and forecasting to the Sales Manager Travel to customer locations and customer-focused events regularly Educate yourself to become an expert in SaaS products, CRM systems, and our product suite Qualifications A diploma or Master’s degree More ❯
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Sales Specialist BareMetal

City of London, London, United Kingdom
OVHcloud
the following specific domains: Bare Metal . The Sales Specialist drives the adoption of existing and new products , plays a pivotal role at the intersection of sales, product, and customer success . The main mission is to accelerate revenue growth by enabling the broader sales organization, supporting complex deals, and acting as a feedback conduit to the product team … account team, the partner account team and the pre-sales team or solutions architect if needed. Manage and maintain a robust and accurate pipeline and forecast. Gather and synthesize customer feedback, objections, and use cases to refine messaging and improve product-market fit. Serve as the "voice of the customer" to the product organization (CPTO), relaying actionable feedback … feature requests, and market insights. Participate in product roadmap discussions, helping to prioritize enhancements and influence development based on real-world customer needs. Share qualitative insights to help product teams validate and iterate on new features. Ensure alignment between sales goals and product capabilities, setting realistic expectations with customers and internal stakeholders. Organize Sales campaigns for up & cross-sell More ❯
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Sales Specialist BareMetal

london (city of london), south east england, united kingdom
OVHcloud
the following specific domains: Bare Metal . The Sales Specialist drives the adoption of existing and new products , plays a pivotal role at the intersection of sales, product, and customer success . The main mission is to accelerate revenue growth by enabling the broader sales organization, supporting complex deals, and acting as a feedback conduit to the product team … account team, the partner account team and the pre-sales team or solutions architect if needed. Manage and maintain a robust and accurate pipeline and forecast. Gather and synthesize customer feedback, objections, and use cases to refine messaging and improve product-market fit. Serve as the "voice of the customer" to the product organization (CPTO), relaying actionable feedback … feature requests, and market insights. Participate in product roadmap discussions, helping to prioritize enhancements and influence development based on real-world customer needs. Share qualitative insights to help product teams validate and iterate on new features. Ensure alignment between sales goals and product capabilities, setting realistic expectations with customers and internal stakeholders. Organize Sales campaigns for up & cross-sell More ❯
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Service Manager

City of London, London, United Kingdom
AUTEL Energy - Europe
talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive service excellence. The ideal candidate will … Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams, and third-party service providers to ensure consistent service delivery. Responsible for the selection, onboarding, and management of service partners , ensuring … competitiveness. Establish and monitor performance KPIs for service partners , driving ongoing improvement in service quality. Support the development of service partner management processes and evaluation mechanisms. Service Performance Management & Customer Support Monitor key service performance indicators (KPIs) and promote data-driven continuous improvement. Participate in customer meetings, responsible for communicating and reporting service KPIs, and providing improvement proposals More ❯
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ERM Implementation Advisor - GRC

City of London, London, United Kingdom
Protecht
available today. A little bit about our role: We are seeking an Implementation Advisor to join our team in EMEA London team . You will focus on analysis of customer requirements and support and lead customers through successful implementations as well as training stakeholders and producing creative solutions based on customers’ requirements. This role would suit those who … in technology based solutions (preferably in Risk Management), are tech savvy, and possess strong analytical skills. Some of the things you get to do as a Implementation Advisor: User requirements gathering Liaise with internal resources, customer resources, and third parties as needed Work across teams to support Protecht.ERM client implementation & provide interactive dashboards and reports based on client … requirements Perform implementations for internal stakeholders Build customer-facing artifacts like presentations, project plans, data schemas, migration guides, and long-term success plans Build forms and workflow rules in Protecht.ERM Help design and implement improvements to clients’ configurations of Protecht.ERM Deliver Protecht.ERM training and facilitate client workshops Provide supporting documentation for the implemented solutions Who You are? You More ❯
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ERM Implementation Advisor - GRC

london (city of london), south east england, united kingdom
Protecht
available today. A little bit about our role: We are seeking an Implementation Advisor to join our team in EMEA London team . You will focus on analysis of customer requirements and support and lead customers through successful implementations as well as training stakeholders and producing creative solutions based on customers’ requirements. This role would suit those who … in technology based solutions (preferably in Risk Management), are tech savvy, and possess strong analytical skills. Some of the things you get to do as a Implementation Advisor: User requirements gathering Liaise with internal resources, customer resources, and third parties as needed Work across teams to support Protecht.ERM client implementation & provide interactive dashboards and reports based on client … requirements Perform implementations for internal stakeholders Build customer-facing artifacts like presentations, project plans, data schemas, migration guides, and long-term success plans Build forms and workflow rules in Protecht.ERM Help design and implement improvements to clients’ configurations of Protecht.ERM Deliver Protecht.ERM training and facilitate client workshops Provide supporting documentation for the implemented solutions Who You are? You More ❯
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Sales Engineer

City of London, London, United Kingdom
Hybrid / WFH Options
Amberes
Solution Consultant Past experience in : Project Managment, 3rd Line Support, Sales Engineering, Pre-Sales, or Implementation, or Customer Success is ideal. Location: If in London, hybrid. If 2 hours away from London then this can be remote Territory: UK&I, Benelux, DACH Industries: Financial Planning, Reporting & Analytics Software Compensation: £60-70K + bonus About the Business This high … Implementation to demonstrate how the platform delivers measurable value to finance teams. You will design and deliver tailored product demonstrations, support RFP and RFI responses, and translate complex business requirements into effective software solutions. The role offers a blend of customer engagement, technical expertise and commercial influence – ideal for someone who enjoys working across both business and technology … functions. Key Responsibilities Deliver tailored product demonstrations and workshops addressing specific customer pain points Partner with Account Executives throughout the sales cycle to shape solution design and technical strategy Support RFP and RFI processes with accurate and well-presented technical responses Collaborate with Product, Marketing and Customer Success teams to refine demos, collateral and messaging Stay informed on More ❯
Posted:

Sales Engineer

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Amberes
Solution Consultant Past experience in : Project Managment, 3rd Line Support, Sales Engineering, Pre-Sales, or Implementation, or Customer Success is ideal. Location: If in London, hybrid. If 2 hours away from London then this can be remote Territory: UK&I, Benelux, DACH Industries: Financial Planning, Reporting & Analytics Software Compensation: £60-70K + bonus About the Business This high … Implementation to demonstrate how the platform delivers measurable value to finance teams. You will design and deliver tailored product demonstrations, support RFP and RFI responses, and translate complex business requirements into effective software solutions. The role offers a blend of customer engagement, technical expertise and commercial influence – ideal for someone who enjoys working across both business and technology … functions. Key Responsibilities Deliver tailored product demonstrations and workshops addressing specific customer pain points Partner with Account Executives throughout the sales cycle to shape solution design and technical strategy Support RFP and RFI processes with accurate and well-presented technical responses Collaborate with Product, Marketing and Customer Success teams to refine demos, collateral and messaging Stay informed on More ❯
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Technical Architect

City of London, London, United Kingdom
Tata Consultancy Services
Microsoft enterprise services frameworks and practices The role must have strong on premises and Cloud Integrations skill Good understanding of competitive technologies to properly assess feasibility to integrate with customer solutions and understanding of Agile life-cycle Should be Core On premises, Azure Solution Architect and have high experience in solution designing. Should have excellent communication skills, the role … is to work along with customer, understand their business/technical requirement and design Domain Merger, Identity management, solutions which is best suited for the environment Should be well versed in creating issue documentation and technical FAQs Experience in architecting significant infrastructure and must have worked as Azure Technical Architect Good overall understanding of IT infrastructure design, IT operations … and Experience in developing High Level and Low-Level Designs to meet Customer requirements Leading technical workshops, decision meetings, collaborative sessions, and deliver executive briefings related to the project. Good Knowledge on Windows 2016, Windows 2019 Server Operating Systems Provide guidance based on best practices through projects lifecycle and/or plan, manage migrations and implementations of cloud More ❯
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Technical Architect

london (city of london), south east england, united kingdom
Tata Consultancy Services
Microsoft enterprise services frameworks and practices The role must have strong on premises and Cloud Integrations skill Good understanding of competitive technologies to properly assess feasibility to integrate with customer solutions and understanding of Agile life-cycle Should be Core On premises, Azure Solution Architect and have high experience in solution designing. Should have excellent communication skills, the role … is to work along with customer, understand their business/technical requirement and design Domain Merger, Identity management, solutions which is best suited for the environment Should be well versed in creating issue documentation and technical FAQs Experience in architecting significant infrastructure and must have worked as Azure Technical Architect Good overall understanding of IT infrastructure design, IT operations … and Experience in developing High Level and Low-Level Designs to meet Customer requirements Leading technical workshops, decision meetings, collaborative sessions, and deliver executive briefings related to the project. Good Knowledge on Windows 2016, Windows 2019 Server Operating Systems Provide guidance based on best practices through projects lifecycle and/or plan, manage migrations and implementations of cloud More ❯
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Principal Presales Consultant

City of London, London, United Kingdom
Bell Integration
internal sales team, partners, practices and clients to support opportunities from qualification through to closure and support Bell Integration’s ability to achieve booking and revenue targets. Responsibilities: Understanding customer requirements and translating those into technical solutions & services Creation of Proposals, Statement of Works backed up by effort profiles and commercials Able to manage client relationships and build … consensus and trust in Bell Integration’s capabilities Coach others on client agenda and customer ownership Support multiple engagements with multiple customers Present Bell services to customers demonstrating experience and understanding Support proposition development through technical and commercial content Provide subject matter expertise Support sales related financial goals Ensure proposals and statements of work follow internal governance to ensure … operational acceptance for delivery Articulate the value of Bell Integration and our services to solve customer problems Consulting Craft: Demonstrate proficiency within areas of subject matter expertise, written/verbal communication, presentation, facilitation, interviewing, and delivery Identify efficiencies and anticipate/resolve potential problems within solutions, working with internal delivery and the customer Design, perform and oversee key More ❯
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Principal Presales Consultant

london (city of london), south east england, united kingdom
Bell Integration
internal sales team, partners, practices and clients to support opportunities from qualification through to closure and support Bell Integration’s ability to achieve booking and revenue targets. Responsibilities: Understanding customer requirements and translating those into technical solutions & services Creation of Proposals, Statement of Works backed up by effort profiles and commercials Able to manage client relationships and build … consensus and trust in Bell Integration’s capabilities Coach others on client agenda and customer ownership Support multiple engagements with multiple customers Present Bell services to customers demonstrating experience and understanding Support proposition development through technical and commercial content Provide subject matter expertise Support sales related financial goals Ensure proposals and statements of work follow internal governance to ensure … operational acceptance for delivery Articulate the value of Bell Integration and our services to solve customer problems Consulting Craft: Demonstrate proficiency within areas of subject matter expertise, written/verbal communication, presentation, facilitation, interviewing, and delivery Identify efficiencies and anticipate/resolve potential problems within solutions, working with internal delivery and the customer Design, perform and oversee key More ❯
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EMEA Enterprise Account Executive (SAAS / Cybersecurity)

City of London, London, United Kingdom
Hybrid / WFH Options
Progresso Search
hybrid working. The role Reporting directly to the Sales Director and liaising closely with your colleagues in the UK and globally, you’ll be focused on expanding our EMEA customer base by identifying and winning new business customers. Duties: Driving new business opportunities within the EMEA region and securing contracts with new customers against your targets Driving the entire … sales cycle from initial customer engagement to close Managing pipeline coverage to generate own leads in addition to those provided through daily prospecting via email, LinkedIn and phone Consulting with prospects about business challenges and requirements around cybersecurity Maintaining a high level of relevant domain knowledge and having meaningful conversations with prospects Drafting and delivering winning proposals, working … with our technical team where required to address customer requirements Reporting on sales activity and ensuring the CRM (Salesforce) is maintained daily with new business activity, keeping detailed notes on prospect and customer interactions Providing feedback and ideas on ways to decrease the sales cycle, enhance sales, and improve company brand and reputation Conducting all sales activities More ❯
Posted:

EMEA Enterprise Account Executive (SAAS / Cybersecurity)

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Progresso Search
hybrid working. The role Reporting directly to the Sales Director and liaising closely with your colleagues in the UK and globally, you’ll be focused on expanding our EMEA customer base by identifying and winning new business customers. Duties: Driving new business opportunities within the EMEA region and securing contracts with new customers against your targets Driving the entire … sales cycle from initial customer engagement to close Managing pipeline coverage to generate own leads in addition to those provided through daily prospecting via email, LinkedIn and phone Consulting with prospects about business challenges and requirements around cybersecurity Maintaining a high level of relevant domain knowledge and having meaningful conversations with prospects Drafting and delivering winning proposals, working … with our technical team where required to address customer requirements Reporting on sales activity and ensuring the CRM (Salesforce) is maintained daily with new business activity, keeping detailed notes on prospect and customer interactions Providing feedback and ideas on ways to decrease the sales cycle, enhance sales, and improve company brand and reputation Conducting all sales activities More ❯
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Technical Solutions Lead

City of London, London, United Kingdom
NEC Software Solutions
the technical and strategic aspects of solution architecture. Key responsibilities Solution design. Lead the architecture design for client solutions from initial engagement through to delivery, ensuring alignment with client requirements and company capabilities. Pre-contract engagement. Participate in RFIs, bids and contribute architecturally to the proposal development process. Collaboration. Work closely with business analysts, project managers, and development teams … of the company. To advise and inform, working alongside our lead software engineers, to help inform our overall technical direction using the most appropriate tools and components to deliver customer requirements and improvements Qualifications What we need from you: Extensive experience as a Solution Architect, or in a related role within the IT services industry. Technical expertise. Proficient More ❯
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Technical Solutions Lead

london (city of london), south east england, united kingdom
NEC Software Solutions
the technical and strategic aspects of solution architecture. Key responsibilities Solution design. Lead the architecture design for client solutions from initial engagement through to delivery, ensuring alignment with client requirements and company capabilities. Pre-contract engagement. Participate in RFIs, bids and contribute architecturally to the proposal development process. Collaboration. Work closely with business analysts, project managers, and development teams … of the company. To advise and inform, working alongside our lead software engineers, to help inform our overall technical direction using the most appropriate tools and components to deliver customer requirements and improvements Qualifications What we need from you: Extensive experience as a Solution Architect, or in a related role within the IT services industry. Technical expertise. Proficient More ❯
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Global Sales Manager

City of London, London, United Kingdom
Hybrid / WFH Options
Cornerstone Global Partners (CGP Group)
Job Title: Global Sales Manager – Maritime Cybersecurity Location: London, UK (Remote/Flexible) About the Role Our customer, a global leader in the maritime and cybersecurity sectors, is seeking an experienced Global Sales Manager to drive revenue growth and strengthen customer relationships across the international maritime industry. This role is UK-based (London) with flexible remote working and … secure long-term partnerships. Position cybersecurity solutions effectively by demonstrating compliance with international standards, especially IACS UR E26 and E27 regulations. Collaborate with technical and product teams to ensure customer requirements are understood and delivered. Represent the company at industry events, conferences, and client meetings in the UK and internationally. Maintain accurate sales forecasts, pipelines, and CRM data … and UR E27 regulations . Proficiency with CRM software and sales reporting tools. Familiarity with ship systems, IT, and OT cybersecurity concepts . Excellent communication, negotiation, and presentation skills. Customer-focused mindset with strong problem-solving abilities. Bachelor’s degree in Business, Engineering, IT, or related field (Master’s degree a plus). Fluent in English; additional languages are More ❯
Posted:

Global Sales Manager

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Cornerstone Global Partners (CGP Group)
Job Title: Global Sales Manager – Maritime Cybersecurity Location: London, UK (Remote/Flexible) About the Role Our customer, a global leader in the maritime and cybersecurity sectors, is seeking an experienced Global Sales Manager to drive revenue growth and strengthen customer relationships across the international maritime industry. This role is UK-based (London) with flexible remote working and … secure long-term partnerships. Position cybersecurity solutions effectively by demonstrating compliance with international standards, especially IACS UR E26 and E27 regulations. Collaborate with technical and product teams to ensure customer requirements are understood and delivered. Represent the company at industry events, conferences, and client meetings in the UK and internationally. Maintain accurate sales forecasts, pipelines, and CRM data … and UR E27 regulations . Proficiency with CRM software and sales reporting tools. Familiarity with ship systems, IT, and OT cybersecurity concepts . Excellent communication, negotiation, and presentation skills. Customer-focused mindset with strong problem-solving abilities. Bachelor’s degree in Business, Engineering, IT, or related field (Master’s degree a plus). Fluent in English; additional languages are More ❯
Posted:

Senior Relationship Manager

City of London, London, United Kingdom
OpenPayd
issues solved by the operations team Building relationships with our existing clients in order to meet revenue forecasts, increase the revenue and their satisfaction Establishing and maintaining long term customer relationships providing best practice advice to improve their operations and initiatives and monitoring outcomes for OpenPayd Initiating and participating in account planning sessions with both internal teams and client … s key stakeholders Capturing new customer requirements in order to improve revenue and satisfaction Monitoring client communication channels and proactively assisting customers Liaising with other departments where appropriate to deliver end-to-end client success The ideal candidate will have the following: Have at least 8 years' experience in FX/Banking/Cross-border Payments and or More ❯
Posted:

Senior Relationship Manager

london (city of london), south east england, united kingdom
OpenPayd
issues solved by the operations team Building relationships with our existing clients in order to meet revenue forecasts, increase the revenue and their satisfaction Establishing and maintaining long term customer relationships providing best practice advice to improve their operations and initiatives and monitoring outcomes for OpenPayd Initiating and participating in account planning sessions with both internal teams and client … s key stakeholders Capturing new customer requirements in order to improve revenue and satisfaction Monitoring client communication channels and proactively assisting customers Liaising with other departments where appropriate to deliver end-to-end client success The ideal candidate will have the following: Have at least 8 years' experience in FX/Banking/Cross-border Payments and or More ❯
Posted:

Professional Services Consultant

City of London, London, United Kingdom
Hybrid / WFH Options
Alexander Edward James Consulting Limited
client, a leading software firm, is seeking a Professional Services Consultant to act as the key link between their customers and internal teams. This role involves gathering and translating customer requirements into clear technical specifications, supporting software delivery, and ensuring smooth deployments. The successful candidate will be comfortable communicating with both technical and non-technical audiences, identifying potential … issues before they arise, and helping colleagues better understand and support the product. Key Responsibilities Engage with customers to capture requirements and future needs Produce clear technical specifications for bespoke solutions Support the development lifecycle and assist with deployments Share product expertise with internal teams Skills & Experience Background in the software industry, ideally with client-facing experience Strong SQL More ❯
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:
Customer Requirements
the City of London
10th Percentile
£84,000
25th Percentile
£86,250
Median
£97,500
75th Percentile
£116,875
90th Percentile
£124,750